An information processing apparatus includes a processor configured to acquires failure information being information regarding processing failure occurring in a medium processing system that has performed processing on a recording medium based on a processing request, and specify an alternative processing system being another medium processing system that is to perform the processing request, based on the acquired failure information.

An apparatus includes a device image processor configured to receive the plurality of device image definitions and the plurality of device offset information definitions from the device image module, read, from the device configuration definition, a plurality of device image parts defined by the plurality of received device image definitions, respectively, receive, from the device image module, the device error definition and the error offset information definition, read, from the device configuration definition, an error image part defined by the received device error definition, arrange the plurality of read device image parts on a plurality of offset positions defined by the plurality of received device offset information definitions, respectively, and arrange the read error image part on an offset position defined by the received error offset information definition, to thereby generate a composite image, and cause the software executing module to display the composite image on the display device.

An apparatus and methods of monitoring and adjusting a decorator for metallic containers are provided. More specifically, the present invention relates to apparatus and methods used to provide a decoration on a predetermined portion of a metallic container body. The decorator includes a sensor that senses decorations on metallic containers. A control system receives information related to the sensed decorations from the sensor and then determines if the decorations at least meet predetermined color, density, thickness, orientation, and consistency targets. The control system can optionally automatically adjust elements of the decorator to correct a deficient decoration. In one embodiment, the control system can automatically send a signal to the decorator to adjust the color, density, orientation, positioning, and consistency of decorations transferred to the metallic containers. In another embodiment, the control system can send a signal to adjust a position of an inking assembly, an ink roller, a ductor roller a plate cylinder, a printing plate, a blanket cylinder, and a transfer blanket of the decorator.

A machine learning device according to an embodiment may include: a state variable acquisition unit that acquires first and second state variable datasets including print results performed at first and second printing speeds respectively by an image formation apparatus; a teaching data acquisition unit that acquires first and second teaching data corresponding to the first and second printing speeds; and a learned model generation unit that generates a first learned model by performing machine learning based on the first state variable dataset and the first teaching data, and generates a second learned model by performing machine learning based on the second state variable dataset and the second teaching data. Each of the first and second state variable datasets includes: feature value information; medium information; and first control information. Each of the first and second teaching data includes: second control information; and a print defect value.

A supply item has toner for use in an imaging device. A chip has memory storing quanta indicating allowed usage of the supply item over its lifetime and a multiplier correlating the quanta to toner mass. The imaging device requires quanta to conduct imaging operations and loads the quanta and multiplier by way of a certificate stored in the memory. The imaging device retrieves quanta from the chip over time and both devices keep tally. Initialization between the supply item and imaging device includes providing encrypted and unencrypted instances of firmware versions and certificates from the supply item that the imaging device can compare for security. Alternatively, the supply item defines a fuser assembly, imaging unit, intermediate transfer member, or other component installed for use in the imaging device.

An apparatus includes a device image processor configured to receive the plurality of device image definitions and the plurality of device offset information definitions from the device image module, read, from the device configuration definition, a plurality of device image parts defined by the plurality of received device image definitions, respectively, receive, from the device image module, the device error definition and the error offset information definition, read, from the device configuration definition, an error image part defined by the received device error definition, arrange the plurality of read device image parts on a plurality of offset positions defined by the plurality of received device offset information definitions, respectively, and arrange the read error image part on an offset position defined by the received error offset information definition, to thereby generate a composite image, and cause the software executing module to display the composite image on the display device.

A system and method for automated service call initiation for a multifunction peripheral includes applying optical character recognition to a digital image of an affixed asset tag captured by a smartphone or tablet camera to determine a service agency name and initial contact information. A dealer database is queried with the service agency name and initial contact information, and corresponding information about the service agency, customer or device is received. Information about a current state of the multifunction peripheral is received. A service request or order is selectively sent by a user via the smartphone or tablet to the service agency in accordance with information from the dealer database and the current state of the multifunction peripheral.

A method of processing printer scripts is disclosed. A processor receives the printer script. For each original line of the printer script the process analyzes the line of script to find errors. If no error is found in the script, the script is transferred to a print engine for printing. If at least one error is found in any line of printer script: the script is modified to correct the printer script error and produce a modified line of printer script. A comparison of the original line of printer script with the modified line of printer script is generated and printed, displayed or saved to a storage device.

A supply item has toner for use in an imaging device. A chip has memory storing quanta indicating allowed usage of the supply item over its lifetime and a multiplier correlating the quanta to toner mass. The imaging device requires quanta to conduct imaging operations and loads the quanta and multiplier by way of a certificate stored in the memory. The imaging device retrieves quanta from the chip over time and both devices keep tally. Initialization between the supply item and imaging device includes providing encrypted and unencrypted instances of firmware versions and certificates from the supply item that the imaging device can compare for security. Alternatively, the supply item defines a fuser assembly, imaging unit, intermediate transfer member, or other component installed for use in the imaging device.

A method of processing printer scripts is disclosed. A processor receives the printer script. For each original line of the printer script the process analyzes the line of script to find errors. If no error is found in the script, the script is transferred to a print engine for printing. If at least one error is found in any line of printer script: the script is modified to correct the printer script error and produce a modified line of printer script. A comparison of the original line of printer script with the modified line of printer script is generated and printed, displayed or saved to a storage device.