An information processing system including at least one input-output device and performing a sequence of processes using electronic data that include image data and print data includes a hardware processor that executes a program so as to implement: an input-output service supply unit configured to perform a collaboration process of causing a hardware computer system implementing an external storage service to collaborate with the input-output device, a request data generation unit configured to generate request data bound for the input-output service supply unit based on metadata, and a request unit configured to request the input-output service supply unit to perform the collaboration process using the request data.

An image processing apparatus includes: a setting unit that makes authentication print settings such that when authentication information is inputted after image data is received, printing is executed based on the image data; and a transfer unit that, when the image data is received with the authentication print settings, in response to input of the authentication information, transfers the image data to a different apparatus, and when the image data is received without the authentication print settings, transfers the image data to the different apparatus regardless of input of the authentication information.

A system for publishing digital images wherein a mobile device (14) that stores at least one digital image generates output signals in response to operator commands. The mobile device (14) communicates with a source of digital instructions (18) thorough a communication network (16) such that digital instructions are downloaded to the mobile device. The mobile device is thereafter in selective communication with a server (12) that stores digital images, maintains a user profile corresponding to the user of the mobile device, and publishes digital images to at least one digital address (24, 26, 28, 30).

An information processing system includes an information processing apparatus that selects between transferring data and obtaining data, and controls transferring data or obtaining data based on the selection. The system also includes a server that stores data transferred from the information processing apparatus, and controls transferring data to the information processing apparatus based on a request for transferring data received from the information processing apparatus.

An image forming apparatus includes a processor configured to form an image, transmit the image to a server that generates a processed image of the image by executing a designated image process on the image and is on an outside of a firewall, and, in a case where the image includes designation information designating the processed image to be transmitted to an instructed transmission destination via a fax line, request an alternative apparatus to fax-transmit the processed image to the transmission destination, the alternative apparatus being on an inside of the firewall together and having a fax function.

An information providing device is capable of communicating with an image forming device, a data managing device, and a transmission terminal. The information providing device includes a storage unit; a communication unit that transmits a forming instruction to instruct the image forming device to perform image forming, and receives, from the image forming device, storage location information indicating the data managing device that stores data obtained by image forming by the image forming device and indicating a storage location in the data managing device; and a storage location managing unit that generates, in the storage unit, management information in which identification information of the image data is associated with the storage location information. The communication unit receives the data saved in the storage location indicated by the storage location information from the data managing device and transmits the received data to the transmission terminal.

In embodiments disclosed herein disclose methods and systems for providing a multitenant facsimile server. The computer instructions may be executable to maintain a set of entity information, wherein the entity information defines a plurality of tenants, and maintain a database configured to store transmitted and received fax documents corresponding to a plurality of tenants. The computer instructions may be further executable to receive a facsimile document at the fax server, wherein the facsimile document comprises one of a document to be transmitted or a received fax. The computer instructions may be further executable to identify a tenant associated with the document based on an identifier. Further, the computer instructions may be executable to store the document in the database, wherein the document is associated with the tenant in the database.

An information providing device is capable of communicating with an image forming device, a data managing device, and a transmission terminal. The information providing device includes a storage unit; a communication unit that transmits a forming instruction to instruct the image forming device to perform image forming, and receives, from the image forming device, storage location information indicating the data managing device that stores data obtained by image forming by the image forming device and indicating a storage location in the data managing device; and a storage location managing unit that generates, in the storage unit, management information in which identification information of the image data is associated with the storage location information. The communication unit receives the data saved in the storage location indicated by the storage location information from the data managing device and transmits the received data to the transmission terminal.

An information processing system includes: a server including a first processor configured to function as a virtual device that is provided on a one-to-one basis with a predetermined information processing apparatus and mediates exchange of information between an application and the information processing apparatus; the information processing apparatus including a second processor, in a case of exchanging predetermined confidential information with the application via the virtual device, the second processor configured to exchange the information by converting the information into a format in which the information is to be referred to by the information processing apparatus and the application and is not to be referred to by the virtual device; and an information processing terminal including a third processor configured to function as the application, and exchange the information by converting the information into a format in which the information is to be referred to by the information processing terminal and the application and is not to be referred to by the virtual device, in a case of exchanging the confidential information with the information processing apparatus via the virtual device.

Provided is a document-management server that controls the amount of change notifications sent to an administrator of an image-processing server in the case where metadata necessary for system cooperation is changed. The image-processing server acquires an attribute of specific metadata from document data and transmits the attribute together with the document data. The document-management server manages the document data based on the attribute of the specific metadata transmitted from the image-processing server. A metadata-setting-receiving unit receives a change in the specific metadata. A notification-priority-adding unit adds a notification priority to the specific metadata for which a change is received by the metadata-setting-receiving unit. A change-notifying unit creates a change notification for informing that the specific metadata has been changed, and transmits the created change notification to an administrator of the image-processing server at a transmission timing based on the notification priority.