An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.

An image inspecting device includes an abnormality detector and circuitry. The abnormality detector is configured to detect an abnormality of an inspection object image. The circuitry is configured to set a non-detection area to be excluded from a detection object area within which the abnormality detector detects an image abnormality and set an area including an abnormality detection portion as the non-detection area when a detection result obtained by the abnormality detector satisfies a non-detection condition.

An electronic apparatus includes a first communication apparatus, a second communication apparatus, a serial bus, and a first control circuit. The second communication apparatus includes a storage device configured to store stored data. A first control circuit determines whether or not a first data amount of stored data serving as request target of request data matches a second data amount of stored data included in response data transmitted from the second communication apparatus via a second signal line of the serial bus in response to the transmission of the request data on the basis of a data amount specifying signal transmitted by a third signal line of the serial bus when the request data is transmitted from the first communication apparatus via a first signal line of the serial bus, and outputs a determination result.

In an image forming apparatus that cooperates with a management service and a blockchain service, the management service receiving a document via a network and storing the document, and the blockchain service managing information on the document in block units, defining a relation between each of a plurality of blocks and blocks before and/or after the block, and managing the plurality of blocks using a plurality of nodes. In a case where an error occurs during printing of the document, new information to be registered in response to completion of the printing of the document is not registered in the blockchain service, the printing is stopped, and an error process is performed.

An image inspecting device includes an abnormality detector and circuitry. The abnormality detector is configured to detect an abnormality of an inspection object image. The circuitry is configured to set a non-detection area to be excluded from a detection object area within which the abnormality detector detects an image abnormality and set an area including an abnormality detection portion as the non-detection area when a detection result obtained by the abnormality detector satisfies a non-detection condition.

There are provided an image processing device and an image processing method capable of efficiently specifying an abnormal sound in case of the occurrence of malfunction that is an important element to clarify the cause of the malfunction. The image processing device includes acquisition means, playing means, changing means, and determination means. The acquisition means acquires a plurality of kinds of sound data indicating sounds different from each other. The playing means plays one kind of sound data from the sound data. The changing means changes the one sound data to another kind of sound data. The determination means determines one kind of sound data from the sound data.

An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.

When a multifunction peripheral (MFP) that notifies guidance indicating how to resolve an abnormal state that occurs in itself detects the abnormal state, the MFP notifies a log-in user of the MFP of guidance according to the combination of the detected abnormal state and authority of the log-in user of the MFP.

An image processing apparatus includes a display, a network interface, and a processor. The processor is configured to generate a first screen on which at least one malfunctioning part candidate of the apparatus is presented in a selectable manner, and control the interface to transmit error information corresponding to a selected malfunctioning part candidate to another apparatus. When a first malfunctioning part candidate corresponding to a particular sound output by the image processing apparatus that is not working properly is selected on the first screen, the processor generates a second screen on which one or more reference sounds potentially corresponding to the particular sound are presented in a selectable manner. When a reference sound is selected as corresponding to the particular sound on the second screen, the processor includes sound information corresponding to the selected reference sound in the error information.

A maintenance support system includes a network interface, a memory, and a processor configured to, upon receipt of first information indicating a status of a first apparatus via the network interface, store the first information in the memory, upon receipt of second information indicating a status of a second apparatus via the network interface, store the second information in the memory, and determine a priority of on-site maintenance between the first and second apparatuses based on the first and second information stored in the memory.