A document management support apparatus includes a processor. The processor acquires attribute information regarding a person who actually scans a paper document on behalf of a person who is to scan the paper document. The person who is to scan the paper document is a first person. The person who actually scans the paper document is a second person. The processor extracts at least one candidate for the first person from multiple candidates for the first person who each have attribute information. The at least one candidate has attribute information in a predetermined relationship with the acquired attribute information regarding the second person.

An information terminal transmits information relating to user authentication to an image processing apparatus via short-range wireless communication. The image processing apparatus performs processing for the user authentication using the received information, and transitions to a status where a function of the image processing apparatus is used via an operation unit upon condition that the user authentication has succeeded. The information terminal transmits data to be used in any one of individual functions included in the image processing apparatus to the image processing apparatus based on receipt of information indicating successful user authentication from the image processing apparatus. After receiving the data from the information terminal, the image processing apparatus uses the received data as a setting of the function of the image processing apparatus that corresponds to the data.

This image forming apparatus determines, in accordance with state information indicating the state of the image forming apparatus, whether or not a timing for executing an authentication process of a removable cartridge has arrived. Furthermore, if the timing for executing a cartridge authentication process has arrived, this image forming apparatus obtains authentication information regarding authentication from the cartridge, and determines, from the authentication information, whether or not an authentication process is required to be executed. When an authentication process has been executed, an authentication result is written in a storage area of the cartridge.

A server apparatus according to an embodiment comprises an authentication section and a setting control section. The authentication section executes an authentication processing for determining whether or not a user is the valid one. The setting control section, according to an authentication result and condition information designated by the user, selects setting information which is information relating to operations of an image forming apparatus used by the user and transmits the setting information to the image forming apparatus.

An information processing apparatus includes a processor configured to manage pieces of screen information in association with users, the screen information being related to an operation screen to be used for operating an image processing apparatus, identify a user who is going to use the image processing apparatus, and cause a display to display an operation screen created based on the screen information of the identified user, the display being used by the user when using the image processing apparatus.

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

Embodiments disclosed include systems and methods for computer automated print services control comprising authenticating a user credential input via a user device. The system and method includes generating, by a printer driver comprised in the user device, a user interface comprising features supported by a plurality of printing devices. Further, it includes receiving via the user device over the network, a print instruction comprising the features supported by the plurality of printing devices connected to the computer system over the network. And based on the print instruction, generating a print job in an embodiment. Further, based on the user authentication at one of the plurality of printing devices, converting via a gateway, the received print instruction into a format compatible with that printing device and releasing the generated print job for printing at that printing device, according to an embodiment.

A printer management system includes one or more printing devices having a printing area for printing according to a digital file, an access area through which a user may access the printing area, and a locking mechanism configured to lock the access area preventing access to the printing area. A management server is communicatively coupled to the one or more printing devices over a communication network and is configured to receive a print request from one or more user devices or one of the one or more printing devices to print the digital file, transmit the digital file to one of the one or more printing devices, and transmit commands to lock and unlock the locking mechanism of the one or more printing devices. In one embodiment the management system is configured to update a printing status of each of the one or more printing devices.

A method for controlling a communication apparatus includes receiving a transmission destination, acquiring identification information of a user who inputs a transmission destination of image data, requesting identification information of a checker for the transmission destination, acquiring the requested checker identification information, and storing the acquired user identification information and the acquired checker identification information as transmission history information of the image data.

A method for managing security settings of a print device using a lockdown mode includes receiving a request for enabling a lockdown mode. The lockdown mode prevents modifications to configurations of one or more components of the print device. The method further includes activating the lockdown mode. Activating the lockdown mode includes modifying a plurality of security settings corresponding to lockdown configurations of the one or more components of the print device, and disabling one or more modes that a user may use to modify the plurality of security settings. The method includes storing the plurality of security settings and the associated lockdown values in a security module, performing a compliance check to detect if current values associated with the plurality of security settings have changed by comparing to the lockdown values, and performing a remediation action in response to detecting that the one or more security settings have changed.