A method for controlling a communication apparatus includes receiving a transmission destination, acquiring identification information of a user who inputs a transmission destination of image data, requesting identification information of a checker for the transmission destination, acquiring the requested checker identification information, and storing the acquired user identification information and the acquired checker identification information as transmission history information of the image data.

An information processing apparatus includes a control unit. The control unit changes between a first setting and a second setting of a collaborative function, the second setting being different from the first setting, at least one of a display position of an image and display of connection between images, the image and the images each being associated with a function to be used for the collaborative function.

A distributed computing system for managing solutions for print device support requests includes a print device having a user interface, a solution data store, and a solution processing system in communication with the print device. The system receives a support request from the print device that includes print device data pertaining to an issue with the print device. The system uses the print device data to generate a search query, and queries the solution data store to identify a list of possible solutions for the support request. For each selection, the system receives, from the print device, an indication of an exit status for the support request. The system correlates the possible solution associated with the selection with the print device data, generates factors based on the correlation, and uses the generated factors to update fields of a solution index in the data store for the possible solution.

An information processing apparatus includes an obtaining unit and a display controller. The obtaining unit obtains pieces of identification information for identifying plural target devices that cooperate with each other. The display controller controls display of a cooperative function that is executed through cooperation between the target devices identified by the pieces of identification information.

An image processing apparatus includes: a display unit configured to display an operation screen; an acquisition unit configured to acquire biological information of a user performing operation using the operation screen, the biological information varying reflecting a state of the user; and a registration control unit configured to control operation of registering information on the operation screen and the biological information of the user in association with each other.

A facsimile, a control method, and a non-transitory recording medium. The facsimile designates destination information according to a designation operation by a user, extracts the destination information from an image indicated by image information, determines whether the destination information designated according to the designation operation and the destination information extracted from the image match, and display on a display, a notification screen based on a result of determination.

An information processing device includes: a controller that executes a job; and a storage that stores, as setting history information, a setting value related to the execution of the job, and the controller executes, after the execution of the job, determination processing on the setting value and reflects the result of determination to store the setting history information.

An image processing apparatus that communicates with a chat server which controls displaying of received image data in a talk room of a chat service provided by the chat server, based on received information about the talk room, and controls transmission of a notification, based on received user information on a notification destination user, the image processing apparatus includes a reading unit configured to read an image of a document to generate image data based on the image, a registration unit configured to register the talk room of the chat service and the notification destination user in association with an object, and a transmission unit configured to transmit the image data generated by reading of the reading unit, the information about the talk room, and the user information on the communication destination user to the chat server, in response to selection of the object.

The management apparatus receives first designation on a file and second designation of an image forming apparatus. The management apparatus obtains information from the image forming apparatus designated by the second designation in accordance with the first designation. The management apparatus outputs a file including the obtained information, information of the image forming apparatus designated by the second designation includes network information of the image forming apparatus, a communication date and time, a connection state, apparatus information corresponding to the type received by the first designation, and page count information not designated by the type received by the first designation. When obtainment of information complying with the first designation fails, the output file includes both information representing an error of the connection state, and page count information previously obtained from the image forming apparatus.

A facsimile communication device includes circuitry to count, for each of one or more facsimile numbers, at least one of the number of facsimile transmission times and the number of output times that is stored in association with a corresponding one of the one or more facsimile numbers. The circuitry determines whether registration of a specified facsimile number for unwanted facsimile is reasonable to be performed, based on at least one of the number of facsimile transmission times associated with the specified facsimile number and the number of output times associated with the specified facsimile number. The specified facsimile number is included in the one or more facsimile numbers. The circuitry registers the specified facsimile number for the unwanted facsimile in response to determining that the registration of the specified facsimile number for the unwanted facsimile is reasonable to be performed.