A computing system may include a first appliance and a plurality of second appliances connected to different Points of Presence (PoPs). The second appliance may be connected to the first appliance by a plurality of different channels. The first appliance may be configured to establish a virtual connection across the plurality of different channels for data communication through the PoPs, and to switch the different channels between the second appliances without interrupting the virtual connection.

Network environment health monitoring is provided by receiving an alert indicating that a first station (STA) is experiencing a connection with a first Access Point (AP) below a quality threshold; identifying a set of APs connected to a shared network with the first AP within one hop of the first AP; aggregating signal metrics for the first STA from the first AP and each AP of the set of APs; identifying a cause for the connection performing below the quality threshold based on the signal metrics as aggregated; and performing a remediation strategy based on the cause as identified.

An embodiment includes a method of secured, remote device access through dynamic scope adjustment in an incident management system. The method includes receiving an incident report indicative of a technical issue at a first device. Responsive to receipt of the incident report, the method includes determining that the first device is assigned an information technology (IT) support provider and dynamically elevating the first device to a scope of the IT support provider. Following a correction of at least a portion of the technical issue by the IT support provider, the method includes dynamically relegating the first device from the scope to prevent remote access to the first device following the correction.

A method for operating a multi-access edge computing (MEC) system in which tenant applications are provided by MEC tenants for deployment on MEC hosts of the MEC system. The method includes receiving, from each of a plurality of MEC tenants, an application package, the application package including application software be installed at one or more of the MEC hosts of the MEC system, the application software corresponding to a tenant application of the tenant applications. The method further includes assigning, to each of the plurality of MEC tenants, a set of at least one application management privilege, and receiving application operation requests issued by MEC tenants. The application operation requests specify operations to be performed for the tenant applications. The method additionally includes pre-validating, using the sets of at least one application management privilege assigned to the plurality of MEC tenants, the application operation requests.

A method for operating a multi-access edge computing (MEC) system in which tenant applications are provided by MEC tenants for deployment on MEC hosts of the MEC system. The method includes receiving, from each of a plurality of MEC tenants, an application package, the application package including application software be installed at one or more of the MEC hosts of the MEC system, the application software corresponding to a tenant application of the tenant applications. The method further includes assigning, to each of the plurality of MEC tenants, a set of at least one application management privilege, and receiving application operation requests issued by MEC tenants. The application operation requests specify operations to be performed for the tenant applications. The method additionally includes pre-validating, using the sets of at least one application management privilege assigned to the plurality of MEC tenants, the application operation requests.

In a slice-based network, slice multiplexers can be used to anchor inter-cloud tunnels across different clouds in a slice path. The slice multiplexers can dynamically change a total allocated bandwidth of an outer tunnel and reconfigure relative slice bandwidths of inner tunnels. This can result in an optimized bandwidth allocation that enforces slice priorities, maintains required SLA performance levels, and minimizes total allocated bandwidth on the network connection. The dynamic changes can be based on slice priority levels, total number of slices, and historical slice throughput.

In a slice-based network, slice multiplexers can be used to anchor inter-cloud tunnels across different clouds in a slice path. The slice multiplexers can dynamically change a total allocated bandwidth of an outer tunnel and reconfigure relative slice bandwidths of inner tunnels. This can result in an optimized bandwidth allocation that enforces slice priorities, maintains required SLA performance levels, and minimizes total allocated bandwidth on the network connection. The dynamic changes can be based on slice priority levels, total number of slices, and historical slice throughput.

Systems, methods, and computer-readable media are disclosed for optimizing network performance on a computer device to improve quality of experience by determining which network settings on the computing device to adjust. A clustering algorithm may identify various classes of networks and a classification algorithm may determine a network class specific to a network on a computing device. The effects of certain network settings for that networks class may be determined and the network setting and/or settings that optimizes the network performance may be promoted. The system may periodically analyze network data to recalculate the appropriate networks class and may determine different network settings based on the recalculation, facilitating mid-session improvements to the quality of experience.

The embodiments provide a bandwidth scheduling method and an apparatus to resolve a problem in the prior art that a transmission delay is relatively large and user experience is relatively poor when a baseband unit and a radio remote unit are networked by using a passive optical network. The method includes: allocating, by a baseband unit, radio resources used for data transmission between N first radio frequency units and a terminal to the N first radio frequency units connected to the baseband unit, where N is an integer greater than 0; and then allocating, by the baseband unit based on the radio resources of the N first radio frequency units, bandwidth resources used for data transmission between the baseband unit and the N first radio frequency units to the N first radio frequency units.

A telecommunications network having enhanced or optimized quality of service (QoS) based on user behavior is described herein. A user behavior profile is generated by tracking the user's use of network services with corresponding location and metric information (e.g., QoS metrics). When a user equipment (UE) of the user connects to a network site, the user behavior profile is compared to a network profile site. The network site alters or adjusts one or more operating parameters to optimize delivery of a network service based on the user behavior profile. The user behavior profile is dynamic as it is continuously or repeatedly updated one or more records of interaction.