The present invention offers a server system including a transmission unit configured to, based on error information acquired, transmitting audio notification information for causing an audio control device to audibly notify a user of information about an error occurring in a communication apparatus. Control is performed such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the audio notification information transmitted, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.

An image processing apparatus includes a display device and a processor. The processor is configured to generate a first screen for display on the display device and on which one of a plurality of malfunctioning part candidates of the image processing apparatus and one of a plurality of timings at which a particular sound was output by the image processing apparatus that malfunctioned, are selectable, when a first malfunctioning part candidate and a first timing are selected on the first screen, generate a second screen for display on the display device and on which one or more reference sounds corresponding to the particular sound are selectable, and when one of the reference sounds is selected on the second screen, generate error information indicating the first malfunctioning part candidate and the selected reference sound.

An image forming apparatus includes a conversion unit configured to convert image data based on a conversion condition, an image forming unit configured to form an image on a sheet based on the converted image data, a detection unit configured to detect a pattern image on a transfer member, a reading unit configured to read a test image formed on a sheet, a controller configured to perform calibration based on a reading result of the reading unit, and a reception unit. In a case where the calibration is performed, the controller determines an image forming condition based on a result of detection by the detection unit before the test image is formed. In a case where the reception unit receives the discontinuation instruction, the controller changes the image forming condition to an image forming condition before the pattern image is formed.

An image forming system including an image forming apparatus and portable terminals is provided. The image forming apparatus comprises a unit that detects an error as a cause of an interrupt of image formation and transmits an error occurrence notification to each terminal, and a unit that, upon receiving a recovery operation start notification from a terminal and determining that a recovery operation for the error is started, transmits the recovery operation start notification to each terminal. Each terminal comprises a user interface that, upon receiving the error occurrence notification, displays an error notification screen, transmits the recovery operation start notification to the image forming apparatus in accordance with an operation by a user, and upon receiving the recovery operation start notification from the image forming apparatus, displays a recovery operation start screen on the user interface unit.

Systems and methods for detecting the presence of metallic objects in media to be conveyed in a medium transport system are disclosed. One or more induction sensors are included in the medium transport system to detect the presence of metal in the transported media, with detection signals sent from the sensors to a system processing unit. An ultrasonic detector is employed in some embodiments to output another detection signal. One or more microphones may also be included, for detecting the sound created as the medium is being transported. The system processing unit analyzes various detection signals and analyzes computed sound values from the microphones, to determine the presence and location of metal in the media. A position jam detector may assist in determining jams of the media along the medium transport path.

An image processing apparatus includes: a display; a memory that stores multiple key frames of a video guide on how to recover from an operating error; an error sensor that detects the operating error; and a display processor that allows the display to display at least one of the multiple key frames as a still frame for a digest along with an operation button for video playback, when the error sensor detects the operating error, the multiple key frames being stored on the memory, and that further allows the display to play back the video guide by serially displaying the multiple key frames, when the operation button is pressed.

A conveyance apparatus includes a separation unit configured to separate and convey a sheet, a detection unit configured to detect a height-direction deformation of the sheet passing through the separation unit on a downstream side of a sheet-conveying position of the separation unit in a conveyance direction of the sheet, and a control unit configured to stop the sheet conveyed by the separation unit if the detection unit detects the deformation of the sheet.

A image reading apparatus includes a first unit fixed to the image reading apparatus, a second unit movably provided between a first position facing the first unit and a second position facing the first unit, wherein the second position is at a longer distance from the first unit than the first position, a guide provided for guiding a document being conveyed between the first unit and the second unit, such that the second unit is moved by the document, an image capturing device provided on one of the first unit and the second unit for capturing an image of a document guided by the guide, a drive force generating device for generating first drive force for moving the second unit, and a control module for causing the drive force generating device to generate the first drive force when the document is not conveyed.

An image reading apparatus, a control method, and a control program accurately determining a position of a foreign object are provided. The image reading apparatus includes an image capturing device, provided in a first unit or a second unit, for capturing a first image and a second image, a reference member provided in the first unit or the second unit, a driving device for moving the second unit, a foreign object determining module for determining whether or not a foreign object appears in the first image, and a position determining module for determining whether the foreign object exists on the image capturing device side or on the reference member side, based on an absolute value of a difference between a gradation value in a region where the foreign object appears within the first image and a gradation value in a region corresponding to the region where the foreign object appears, within the second image when the foreign object appears in the first image, wherein the first image is an image of the reference member captured when the second unit is provided at one of the first position or the second position, and the second image is an image of the reference member captured when the second unit is provided at the other of the first position or the second position.

An image reading apparatus includes: a feeding unit that feeds a document sheet of a document; a reading unit that reads the document sheet fed by the feeding unit; a detection unit that detects that the document sheet fed by the feeding unit is bound to another document sheet; a controller that interrupts feeding of the document sheet by the feeding unit in accordance with detection by the detection unit that the document sheet fed by the feeding unit is bound to another document sheet; and a display unit that displays a screen that provides a notification of an action to be taken to read the document whose feeding has been interrupted in accordance with the detection by the detection unit.