A diagnostic system may comprise an image forming apparatus that forms a diagnostic image on a sheet and an image capturing apparatus that captures an image of the sheet on which the diagnostic image is formed and which has been discharged from the image forming apparatus, and outputs the image captured as a sheet image. The image capturing apparatus may make a diagnosis for a component of the image forming apparatus based on a position of an image deficiency in the sheet image, and output a diagnosis result for the component of the image forming apparatus.

Embodiments of a fax system with adaptive protocol selection, and methods for such a system, are disclosed herein. Embodiments of a fax system may be adapted to selectively configure the protocol (both the type of protocol or aspects of a particular protocol) used in association with the transmission or reception of a specific fax. The configuration of the protocol utilized can be based on one or more attributes associated with a sender or a destination. The fax can then be transmitted or received according to those configuration parameters.

A remote management system includes: a user operation server; a remote maintenance server; and a connection server, the user operation server, the remote maintenance server, and the connection server being connected to each other via a network, the remote maintenance server including a processor that operates as a setting change receiving unit that receives a setting value change instruction for an image forming apparatus from a user via the user operation server, a first setting change detection unit that detects a changed setting value based on the setting value change instruction, a setting change informing unit that informs an administrator and a user-in-charge of the image forming apparatus of the changed setting value, and a setting change command sending unit that sends a command to change setting of the image forming apparatus to the image forming apparatus via the connection server.

A multifunction peripheral (100) is connected to a terminal device (200) via a communication link, receives image data transmitted from the terminal device (200) and forms an image based on the image data. Further, the multifunction peripheral (100) detects the state of connection of the communication link and thereby detects whether or not communication with the terminal device (200) is interrupted. If interruption of communication is detected while image data transmitted from the terminal device is being received, the multifunction peripheral suspends the unfinished state of reception of image data.

A communication device includes a first holding unit which holds a disk-like first recording medium capable of storing information and a second holding unit which holds a second recording medium which is different from the first recording medium. The communication device further includes a request reception unit configured to receive a request for information indicating a recording medium which is usable by the communication device from a terminal device, and a transmission unit configured to transmit information indicating the first recording medium and information indicating the second recording medium held by the second holding unit to the terminal device when the request is received.

An information processing apparatus includes an interface and circuitry. The interface communicates with an auxiliary device via a first communication channel and a second communication channel. The first communication channel and the second communication channel are each separately exchange communications between the information processing apparatus and the auxiliary device. The circuitry obtains failure information indicating a communication failure occurring in the first communication channel, sends a shutdown instruction via the second communication channel in response to a determination to reboot the information processing apparatus, the shutdown instruction instructing the auxiliary device to shut down, and reboots the information processing apparatus.

A non-transitory computer readable storage medium storing computer readable instructions that are executable by a computer in an information processing apparatus having a communication interface, through which the information processing apparatus is connected with a printer, is provided. The information processing apparatus has a first channel and a second channel configured to cause the printer to print an image based on image data. The computer readable instructions, when executed by the computer, cause the computer to conduct a first printing control to cause the printer to print the image through the first channel, determine whether image printing to print the image by the printer under the first printing control failed, based on a determination that the image printing under the first printing control failed, conduct a second printing control to cause the printer to retry the image printing based on the image data through the second channel.

Use of a replacement image forming apparatus is immediately performed.

When a first system control unit of a first MFP is instructed to start backup of data stored in a first HDD and a first EEPROM, the first system control unit transmits the data to an information management server, and when a second system control unit of a second MFP is instructed to start setting, the second system control unit issues a download request including a storage capacity of the second HDD and the second EEPROM to the information management server, and a third system control unit of the information management server stores data from the first MFP in a third HDD, reads data from the third HDD according to a storage capacity of the second HDD and the second EEPROM, and transmits the data to the second MFP.

A multifunction peripheral (100) is connected to a terminal device (200) via a communication link, receives image data transmitted from the terminal device (200) and forms an image based on the image data. Further, the multifunction peripheral (100) detects the state of connection of the communication link and thereby detects whether or not communication with the terminal device (200) is interrupted. If interruption of communication is detected while image data transmitted from the terminal device is being received, the multifunction peripheral suspends the unfinished state of reception of image data.

Provided is an image forming system capable of dead/alive monitoring without adding a special apparatus. An information-transmitting unit of an image forming apparatus transmits management information. A management-information-acquiring unit of a front-end server acquires the management information from the image forming apparatus. An analyzing unit of a back-end server analyzes the management information acquired by the management-information-acquiring unit. An interval-instructing unit of the front-end server, at specified time intervals accumulates instructions for the analyzing unit. The dead/alive-monitoring unit counts the number of messages not acquired by the analyzing unit, and when the number of messages is equal to or greater than a specified threshold value, determines the analyzing unit is not operating.