A system and method for multifunction peripheral device failure prediction includes a processor, memory and a network interface. The system receives device status data from each of a plurality of identified multifunction peripherals. Service history data for each of the multifunction peripherals is stored in memory. The processor detects anomalies in received device status data and generates predictive device failure data for at least one identified multifunction peripheral in accordance with detected anomalies and service history data. Predictive device failure data can be used to schedule technician visits or add device maintenance to previously scheduled visits. Such scheduling can include scheduling of service to geographically clustered devices.

An image forming apparatus includes: a display portion; an error sensor that detects an operating error; a recovery sensor that detects the recovery from an operating error; and a display processor that makes the display portion display a notice of an operating error when the error sensor detects the operating error and that makes the display portion display an operation guide for preventing the reoccurrence of the same operating error when the recovery sensor detects the recovery from the operating error.

In an information processing apparatus connected to an image forming apparatus including an image forming unit, the image forming unit includes a first receptor, a light source, a photosensitive member, a rotary polygon mirror, a light receptor, and a first output unit configured to stops outputting a predetermined signal after the image data for one surface of a recording medium is output, and resumes outputting the predetermined signal in response to the timing when image formation for one surface of a subsequent recording medium is started. The information processing apparatus includes a second receptor, a memory, a determiner configured to, determine a reflection surface based on information stored in the memory, a corrector configured to correct the image data, and a second output unit configured to, in response to start of receiving the predetermined signal, start outputting the image data.

Provided is a data transmission system that accurately performs transmitting and receiving of job data. A cloud server transmits job data, a vibration-detection sensor of a gateway detects vibration that is applied to the gateway, a vibration-detection sensor of an MFP detects vibration that is applied to the MFP, the gateway stores job data that is received from the cloud server in memory of the gateway, and then transmits the job data to the MFP. Moreover, the gateway, when the value of vibration-detection data of the vibration-detection sensor is equal to or less than a specified threshold value, stores the job data from the cloud server in memory, and when the value of vibration-detection data of the vibration-detection sensor equal to or less than a specified vale, transmits the job data that is stored in memory to the MFP.

Embodiment of systems and methods for the sending, delivery or receiving of faxes are disclosed herein. In particular, certain embodiments include a fax connector that may be deployed at users' sites, and a fax registration system that may be deployed remotely from these users' site. The fax connector can be accessed at a user's site over a computer based network in order to perform functions associated with faxing, including sending, receiving and obtaining status on faxes. The fax connector deployed at a sending user's site communicates with the fax registration system to obtain destination data associated with a recipient user's fax connector and transmits the fax to the destination fax connector over the computer based network based on the destination data obtained from the registration system. The fax can then be presented to the recipient at the recipient user's site.

An information processing apparatus includes a processor configured to acquires failure information being information regarding processing failure occurring in a medium processing system that has performed processing on a recording medium based on a processing request, and specify an alternative processing system being another medium processing system that is to perform the processing request, based on the acquired failure information.

An image forming apparatus, includes: a short-range wireless communication unit that performs wireless communication with a mobile terminal that is in proximity; an operating portion that receives operational instructions from a user; and an operation panel having a communication area of the short-range wireless communication unit and an operation area of the operating portion on the same surface. The operation panel is constructed such that the communication area of the short-range wireless communication unit is arranged around a corner portion on the near side of the operation area where the operating portion of the operation panel is arranged, as viewed from the user side who operates the operation panel.

Provided is a data transmission system that accurately performs transmitting and receiving of job data. A cloud server transmits job data, a vibration-detection sensor of a gateway detects vibration that is applied to the gateway, a vibration-detection sensor of an MFP detects vibration that is applied to the MFP, the gateway stores job data that is received from the cloud server in memory of the gateway, and then transmits the job data to the MFP. Moreover, the gateway, when the value of vibration-detection data of the vibration-detection sensor is equal to or less than a specified threshold value, stores the job data from the cloud server in memory, and when the value of vibration-detection data of the vibration-detection sensor equal to or less than a specified vale, transmits the job data that is stored in memory to the MFP.

Systems and methods for detecting the presence of metallic objects in media to be conveyed in a medium transport system are disclosed. One or more induction sensors are included in the medium transport system to detect the presence of metal in the transported media, with detection signals sent from the sensors to a system processing unit. An ultrasonic detector is employed in some embodiments to output another detection signal. One or more microphones may also be included, for detecting the sound created as the medium is being transported. The system processing unit analyzes various detection signals and analyzes computed sound values from the microphones, to determine the presence and location of metal in the media. A position jam detector may assist in determining jams of the media along the medium transport path.

A document processing device including a touchscreen type operation panel and configured to be capable of communicating with a terminal device, a position of the terminal device being likely to move in accordance with operation by a user includes: a communication unit configured to transmit and receive a radio wave to and from the terminal device to perform communication; a communication intensity detection unit configured to detect communication intensity of the terminal device received at the communication unit; an operation information detection unit configured to detect operation information of input operation when the input operation for the operation panel is performed; and a data transfer amount control unit configured to control a data transfer amount in the communication between the terminal device and the communication unit based on the communication intensity detected by the communication intensity detection unit and the operation information detected by the operation information detection unit.