Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes monitoring an incoming facsimile number transmitting a fax image by a carrier and on the condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjusting the carrier to a new carrier.

A network facsimile apparatus includes a transmission job accepting portion, a gateway data acquiring portion, a geographical correspondence data acquiring portion, a closest region identifying portion, and a FAX transmission requesting portion. The closest region identifying portion identifies closest geographical information from among a plurality of pieces of geographical information in geographical correspondence data corresponding to area codes of a plurality of gateway line numbers. The closest geographical information indicates a region closest to a region indicated by a piece of geographical information that corresponds to an area code of the destination line number set in the FAX transmission data. The FAX transmission requesting portion transmits the FAX transmission data, via the network, to a FAX gateway to which a gateway address corresponding to the closest geographical information has been assigned, and requests a FAX transmission to be performed via the public line based on the FAX transmission data.

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

Embodiments of the present invention provide for a method, system, and computer program for increasing the success of a facsimile transmission. In an embodiment of the invention, the method includes monitoring an incoming facsimile number transmitting a fax image by a carrier and on the condition that a threshold failure rate is met or exceeded for the carrier transmitting the fax image on the incoming facsimile number, adjusting the carrier to a new carrier.

An information processing system includes at least one information processing apparatus. The system includes a memory and circuitry. The memory stores, for each of a plurality of flows, each flow containing a series of processes executable to electronic data, flow information that defines program identification information identifying one or more programs executing the flow of series of processes and an execution order of the one or more programs, in association with flow identification information. The memory further stores event identification information in association with the flow identification information. Based on an occurrence of an event, the circuitry reads the flow identification information associated with the event identification information identifying the occurred event, and controls the at least one information processing apparatus to execute each of the one or more programs in the execution order, as defined in the flow information identified by the read flow identification information.

Registration in an address book from a transmission history which may lead to erroneous transmission is prohibited, and other address book registration and the like are enabled, so that erroneous transmission can be prevented without impairing convenience.

An image processing apparatus for reading a document to generate image data using a reading unit performs, receiving a job including a document reading-and-transmission job for causing the reading unit to read a document to generate image data and then transmitting the image data to a specified destination, from an information processing apparatus communicable via a network, storing the received job, displaying a list of the stored jobs in response to a user instruction, displaying a confirmation screen related to transmission setting contents of a document reading-and-transmission job selected from the list of jobs, and executing, in a case where execution of the selected document reading-and-transmission job is instructed via the confirmation screen, the document reading-and-transmission job.

An image processing apparatus includes a controller, a displayer, a communicator, and a near field communicator. The controller receives, from a terminal device, a display image associated with destination information stored by the terminal device, via the near field communicator, displays, on the displayer, a screen including the display image, receives, from the terminal device, the destination information, based on an operation input to the screen, and transmits an image for transmission via the communicator, based on the destination information received from the terminal device.

A login management portion performs user authentication on the basis of a user ID and allows login of a user. A transfer control portion transmits, to a predetermined call transfer control device, a transfer setting request for causing a voice communication device to change an incoming call destination of a telephone number that corresponds to the user ID of the user whose login has been allowed. The login management portion prohibits, when a first user logs in, login of a second user different from the first user, and allows, when the voice communication device starts voice communication of the telephone number that corresponds to the user ID of the first user, login of the second user while prohibiting use of the voice communication device by the second user different from the first user.

An image processing apparatus for reading a document to generate image data using a reading unit performs, receiving a job including a document reading-and-transmission job for causing the reading unit to read a document to generate image data and then transmitting the image data to a specified destination, from an information processing apparatus communicable via a network, storing the received job, displaying a list of the stored jobs in response to a user instruction, displaying a confirmation screen related to transmission setting contents of a document reading-and-transmission job selected from the list of jobs, and executing, in a case where execution of the selected document reading-and-transmission job is instructed via the confirmation screen, the document reading-and-transmission job.