A user profile is used to assist a user in identifying events of interest and to provide context to users regarding events that matches user preferences. The user profile may be based on behaviors exhibited on a mobile device, on input by the user or on data on the mobile device. The user profile is analyzed to provide notification of events of interest to the user based upon the analysis of the user profile. The user profile may include anything that contributes to a state on the device.

Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.

A broadcasting system provides a telephone number as identity information during a registration process of a user equipment intended to be used as a user broadcasting equipment. The telephone number is one of many telephone numbers associated with the broadcasting system. During the registration process in which the user equipment is identified as a user broadcasting equipment, various information associated with the user equipment are obtained and stored. The identity information, i.e., the telephone number, maps to the stored information such that when the user equipment is used to dial the provided telephone number, the broadcasting system automatically recognizes the user equipment is making a dial to broadcast request. Upon checking the stored information associated with the user equipment, the broadcasting system allows the user equipment to broadcast to one or more other user equipment registered as listeners to a scheduled broadcast.

A method, system, and program for billing for service provided to destination device according to the calling plan of the individual receiving the call. An authenticated identity for a callee answering a call placed to a destination device is received at an intermediary device. The intermediary device then accesses a billing plan for the authenticated identity of the callee and loads the billing plan for specifying charges for the call, such that telephone service billed to the callee is accessible at multiple destination devices.

The disclosed techniques enable selective forwarding and blocking of emails directed to an alias email address based on a whitelist, as well as text message alerts triggered by emails from unauthorized senders. More generally, the disclosed techniques enable an enterprise system to store contact emails for users (i.e., alias email addresses) while avoiding storing and managing personal email addresses for the user. For example, the enterprise system may forward personal email addresses to an aliasing server configured to generate alias email addresses based on the personal email addresses. The aliasing server may operate as a “middle man” that receives emails directed to the alias email addresses and that forwards the emails to the personal email addresses (when appropriate). The enterprise system may store and maintain the alias email addresses in lieu of the personal email addresses.

A system for contact management a server to store, for a campaign, a list of contacts and a contact plan associated with that list of contacts, for each contact, agent notes, and, for the campaign, agent assistance text. The server determines a highest priority opportunity from the list of contacts for an agent associated with the client device as a function of the contact plan, qualifications of the agent, and a current time. The server sends the highest opportunity contact to the client device. The client device receives and presents the contact from the list that was determined to be the highest priority, agent notes for that contact, and agent assistance text. The client device accepts input of results of the agent communicating with the contact and notes regarding the contact, and sends the result and the notes to the server.

Methods and systems that include, by a client computing device of a first user of a social-networking system, receiving from the first user an identifier associated with an intended recipient to which outgoing communication is to be initiated, wherein the identifier is received via a user interface of an application, identifying, based on the intended recipient, social information relevant to the first user, and displaying, in the user interface, the social information that is relevant to the first user. The identifier may include a phone number or an email address of the intended recipient. The social information may include a name of the intended recipient, and/or a social-network profile of the intended recipient. The intended recipient may be a second user of the social-networking system, and the social information may be identified based on how many degrees of separation there are between the first user and the second user.

Methods for providing contextual information about communication devices and/or services. Profile information indicating a user's communication devices and/or services is stored. When profile information or a message log is displayed, the user may identify a communication device and/or service. A query inquires whether the user would like contextual information. The contextual information may be obtained from a gateway in a data network or a telecommunications manager in a telecommunication network. The contextual information is displayed. Profile information about a user's communicating partner may be stored. When the user makes an effort to communicate with the partner, a check may be made of the partner's profile information for a preferred communication device and/or service. If the user does not have a communication device and/or service corresponding to that of the communicating partner, a query may inquire whether the user would like contextual information. If so, the contextual information is presented.

A system detects abnormalities in a call signal indicative of call fraud. The system includes a first device situated in an originating call network and configured to send call signals to a second device situated in a terminating call network. The first device is coupled to a first registry to which it sends the call data from the sent signals for storage as originating call records. The second device is coupled to a second registry to which it sends the call data from the received signals for storage as terminating call records. The first and second registries exchange verification requests and responses to detect whether discrepancies exist between the stored originating call records in the first registry and stored terminating call records in the second registry. The registries generate alerts based on detected discrepancies, which may be used by the devices to block the call fraud.

A Sender Controlled Media (SCM) platform user is presented incentives for performing rewardable platform activities that result in accruing points in a user-specific account from which points can be redeemed by transfer or cryptocurrency conversion to an external user-designated wallet. A reward received for each instance of a rewardable platform activity is determined based on a range of platform context including a target average points payout, an aggregated total points payout over a distribution period, and a type of rewardable platform activity.