A system or method comprising and/or adapted for use with a remote or mobile application for dispatch or authorization of an elevator. An exemplary embodiment may further comprise programmable BLE beacons using shared secret key hashing technology, a cloud-services layer, and an on-premise middleware component. In an exemplary embodiment, a system or method may be adapted to listen in near real-time via a communications protocol such as WebSockets for car call requests and kiosk access control authorization messages.

Building systems and method of using elevators in buildings are described. The systems include a robot-use elevator system having an elevator car moveable along an elevator shaft of a building, a controller configured to receive requests associated with the elevator system and configured to control operation of the elevator system, and a robot configured in communication with the controller and configured to perform actions within the building, the robot configured to travel within the building in the elevator car. The elevator car is operated using parameters outside limits intended for human use of an elevator car.

An elevator trip based on destinations and activity parameters of a user is planned by a system having an elevator controller of an elevator installation, a storage device storing building plan data and a route planning computer. The user's trip inquiry, including a desired destination and a desired activity parameter, is received by the planning computer. Building plan data is read from the storage device by the planning computer. The current location of the user is determined by the planning computer, which calculates at least one route proposal based on the user's location, the destination and the activity parameter. The route proposal is communicated to the user. Upon receipt of a confirmation that the user selected the route proposal, a control signal identifying a boarding floor and a destination floor is transmitted by the planning computer to the elevator controller. The elevator installation is controlled according to the control signal.

A method for controlling an elevator group having a plurality of elevators based upon user generated destination calls includes: receiving a destination call containing information regarding the waiting floor on which an associated user is waiting and the destination floor to which the user should be transported; waiting for a delay time period; assigning a service elevator from the plurality of elevators after the delay time period has passed and controlling the service elevator to pick up the user on the waiting floor and transport the user to the destination floor. Because the service elevator is calculated and assigned only after the delay time period has expired, and because further destination calls received during the delay time period are also taken into consideration, the assignment of service elevators can be made more efficient and more appropriate to the situation and waiting times for users can be reduced on average.

A method of controlling an elevator system incudes collecting one or more frustration indicators of a passenger during usage of the elevator system by the passenger; collecting one or more frustration factors; correlating the one or more frustration factors to the one or more frustration indicators to generate one or more preferences for the passenger; generating a profile for the passenger in response to the correlating, the profile including the one or more preferences; and controlling operation of the elevator system in response to the one or more preferences to reduce frustration of the passenger during interaction with the elevator system.

A method of prioritizing passenger travel in an elevator to one or more destination floors in a building, wherein the number of floors comprise at least high security floors and low security floors, includes identifying a security level of each passenger, verifying the security clearance level assigned to each passenger, generating a prioritized sequence to specify an order in which the cabin will travel to the destination floors based on the security clearance level, and executing a travel plan for the elevator cab causing the elevator cab to move to the relevant destination floors in the order specified in the prioritized sequence.

A method of operating a first elevator system including a first elevator car including detecting an individual using a sensor system of a first robot; and notifying a dispatcher of the first elevator system that the individual was detected.

A method for managing elevator operation, a device for managing elevator operation, an elevator system and a computer-readable storage medium. The method for managing elevator operation includes: establishing a communication connection with at least one of robots movably arranged in a preset area; receiving data information from the robot, the data information including elevator service information generated by the robot based on input information related to an elevator visitor; and controlling the operation of the elevator and/or the operation of at least another one of the robots according to the received data information.

A method of collecting data using a robot data collection system including: collecting data on a landing of a building using a sensor system of a robot; transmitting the data to a conveyance system of the building; and adjusting operation of the conveyance system in response to the data.

A method of controlling a first elevator system comprising a first elevator car is including: receiving a first elevator call from a first robot for the first elevator system to transport the first robot from a first elevator bank on a landing to a destination landing; and adjusting operation of at least one of the first robot and the first elevator system.