An equipment service graphical interface is provided. An entity and an entity location of a plurality of equipment are identified. A data repository is accessed that includes a plurality of equipment servicing data associated with the equipment at the entity location. A map image is output on a graphical user interface including one or more icons indicating one or more equipment locations and status of the equipment based on the equipment servicing data from the data repository. One or more equipment status details are selectively displayed on the graphical user interface responsive to a detected user input action.

A method of processing a service request related to a conveyance system includes receiving the service request related to the conveyance system; determining whether the service request identifies the conveyance system as running or not running; upon determining that the service request identifies the conveyance system as not running determining whether a conveyance system status is accessible; when the conveyance system status is accessible, determining from the conveyance system status whether the conveyance system is operating properly; when the conveyance system status is not accessible, obtaining at least one input from the conveyance system and determining from the at least one input whether the conveyance system is operating properly.

A method of controlling an elevator includes detecting that a robot providing a service on a floor within a building has gotten on an elevator moving through floors within the building, and controlling the elevator to move to a floor where the robot is to provide the service. At least one of the internal user interface and the external user interface of the elevator is configured to indicate whether the robot is using the elevator.

An elevator system is described. Aspects include an elevator shaft, an elevator car, and at least one camera, wherein the camera is operated by a controller. The controller configured to receive a maintenance request associated with the elevator system. The maintenance request is analyzed to determine an operational mode for the elevator car. The operational mode is enabled for the elevator car. The camera captures media associated with the elevator system responsive to enabling the operational mode for the elevator car.

A conveyance system includes a local gateway configured to communicate with a remote system over a communications network; at least one module in communication with the local gateway; the at least one module including a processor configured to perform local processing of data at the at least one module.

In a system with an elevator system, a host can grant a visitor access to a building and switch the elevator system into a visitor operating mode in order to transport the visitor to a destination floor. The host can initiate a movement of the elevator car to a first defined floor, on which a visitor would like to enter an elevator car, by means of an input on a mobile device. A camera arranged in the elevator car and a camera recording, which is produced by means of said camera and displayed on the mobile device, enable the host to check if only the user is located in the elevator car. If this is the case, the host can initiate the movement of the elevator car to the destination floor by means of an additional input on the mobile device.

Provided are embodiments that include a safety system and method for implementing presence detection. Embodiments can include a receiver that is configured to receive a signal from a transmitter, and a detection module that is configured to detect a signal strength of the signal. Embodiments can also include a processor that is configured to compare the signal strength of the signal with a signal strength threshold, and a task module that is configured to perform a task based at least in part on the comparison.

The invention relates to an operational entity for controlling movement of a plurality of elevator cars of a multicar elevator system. The operational entity has a user interface comprising a first input element and a second input element. The user interface is configured to: generate, on the basis of the first input element, an indication of selection of at least one elevator car from among a plurality of elevator cars to be moved; and generate, on the basis of the second input element, one or more control signals indicative of a request to control the movement of the selected at least one elevator car to a predefined direction. The invention relates also to a multicar elevator system comprising an operational entity.

An elevator device includes an operation control unit (18), a storage unit (22), a transmission unit (23), a determination unit (25), and a recovery unit (26). When an inspection operation is interrupted by the operation control unit (18), the transmission unit (23) transmits inspection data stored in the storage unit (22) to a plurality of specific devices (20). The determination unit (25) determines whether or not recovery conditions are satisfied on the basis of a plurality of responses from the devices (20) to which the transmission unit (23) transmits the inspection data. For example, the recovery unit (26) restores a normal operation when the determination unit (25) determines that the recovery conditions are satisfied.

Provided are techniques for performing cloud-based elevator dispatching resource management. The techniques include receiving usage information of one or more elevators of an elevator system, obtaining configuration parameters of a controller configured to control the one or more elevators, and analyzing a performance of the one or more elevators based at least in part on the usage information. The techniques also include dynamically updating the configuration parameters of the controller based on the performance and the usage information, storing the configuration parameters and corresponding performance, and operating the one or more elevators based at least in part on the updated configuration parameters.