The confidentiality of data is maintained in the case of outsourcing analysis of an operation state of a facility. Degree-of-relevance information indicating a degree of relevance in operation between a plurality of apparatuses included in a facility is stored. At the occurrence of a failure in a first apparatus included in the plurality of apparatuses, a second apparatus having a degree of relevance in operation to the first apparatus equal to or greater than a preset first threshold is selected from the plurality of apparatuses based on the degree-of-relevance information, and the log data relating to operation states of the first apparatus in which a failure has occurred and the selected second apparatus are selectively read from a first memory storage, and the read log data is transmitted to a data user via a network.

The confidentiality of data is maintained in a case where analysis of an operation state of a facility is entrusted to the outside. Time difference information in operation between the manufacturing apparatuses (RB1), (RB2), . . . , arranged on the production line (LN) is stored for each of the apparatuses, in an inter-apparatus time difference information storage unit (33). At the occurrence of a failure in one of the manufacturing apparatuses (RB1), (RB2), . . . , the operation estimation unit (13) selects, from among the peripheral apparatuses on the upstream side and the downstream side with respect to the manufacturing apparatus concerned, one on the upstream side and one on the downstream side, estimates an operation period of each selected peripheral apparatus associated with the failure, reads log data corresponding to the estimated operation period from the operation history storage unit (31), and transmits the read piece to the external support center (SC).

A thermal compensation system for machine tools includes a thermal compensation-monitoring device and a cloud processing device. The thermal compensation-monitoring device receives a plurality of temperature signals of a workpiece and corresponding processing tolerance data to build or update a thermal compensation database. The cloud processing device provides a thermal compensation model, and applies the model with the characterized temperature signals and the tolerance data to generate a compensation value so as to decide whether or not to modify the model or to run a compensation is necessary.

A service robot is provided to communicate with other devices of a service location, such as another robot. A first and second robot may be tasked with performing a customer service task requiring a physical interaction. The first robot may determine that the second robot lacks instructions to perform the customer service task. Upon making the determination, the first robot retrieves physical interaction instructions and causes the second robot to load and execute the physical interaction instructions. The second robot is then transformed, by the first robot, into a configured robot able to perform the customer service task.

A system for communication with a field device, comprising: an apparatus which includes a communication module and an adapter. The communication module includes a connection region and a communication area. The communication area includes at least one communication interface for communication for the field device. A first connecting structure is provided on the connection region, and a second connecting structure provided on an adapter, wherein the second connecting structure is embodied complementary to the first connecting. The adapter includes an interface, and the adapter is embodied passively A display/servicing device, wherein the interface is embodied for connection to the display/servicing device, wherein the display/servicing device is embodied as a portable mobile device, wherein the mobile device is embodied for single-use battery- or rechargeable battery operation, and wherein the first connecting, the second connecting structure and the interface are embodied as plug contacts.

A computer-implemented method of providing insurance discounts to risk averse home owners having standby generators. The method may include, with customer permission or affirmative consent, (1) receiving, at an insurance provider remote server, data that is indicative of whether a standby generator is associated with a home; (2) receiving, at the insurance provider remote server, data indicative of an amount of the home to which the standby generator is configured to supply power; and (3) determining data associated with the terms of the residential insurance coverage for the home based upon the data indicative of whether the standby generator is associated with the home and/or the data indicative of the amount of the home to which the standby generator is configured to supply power. The standby generator data may be generated or collected by a smart home controller, and transmitted to the insurance provider via wireless communication, for instance.

A computer-implemented method of providing insurance coverage to risk averse home owners having standby generators. The method may include: (1) providing, by an insurance provider remote server, an ability of a vendor that provides a standby generator for a home to make available to the insurance provider data associated with a customer and/or the standby generator; (2) receiving, at the insurance provider remote server from the vendor, with customer permission or affirmative consent, the data associated with the customer and/or the standby generator; and (3) determining, by the insurance provider remote server based upon the data associated with the customer and/or the standby generator, data associated with the insurance coverage and/or data associated with terms of the insurance coverage. The data associated with the customer and/or the standby generator may be received by the insurance provider via wireless communication over one or more radio links or communication channels, for instance.

A computer-implemented method of providing insurance discounts to risk averse home owners having standby generators. The method may include, with customer permission or affirmative consent, (1) receiving, at an insurance provider remote server, data that is indicative of whether a standby generator is associated with a home; (2) receiving, at the insurance provider remote server, data indicative of the current operational condition of the standby generator; and (3) determining, by the insurance provider remote server, data associated with the terms of the residential insurance coverage for the home based upon the data indicative of whether the standby generator is associated with the home and the data indicative of the current operational condition of the standby generator. The standby generator data may be generated or collected by a smart home controller, and transmitted to the insurance provider via wireless communication over one or more radio links or communication channels, for instance.

A method for monitoring an optical lens manufacturing process at a first lens manufacturing side, the method including: a manufacturing data collecting, during which sets of manufacturing data indicative of at least a manufacturing process parameter and/or a manufacturing device parameters and/or an operator parameter and/or an environment parameter at the first lens manufacturing side are collected; a manufacturing information generating, during which at least one manufacturing information indicative of at least a manufacturing process parameter and/or a manufacturing device parameters and/or an operator parameter and/or an environment parameter at a second lens manufacturing side is generated based on the collected manufacturing data.

An edge gateway system securely delivers and exposes data generated by and/or related to a process plant for consumption by external systems, and includes a field-facing component that stores interest lists indicating the particular data that is allowed to be exposed by the field-facing component. Each interest list is defined (e.g., manually and/or automatically) in accordance with an exposable data type system extracted from (in some cases, multiple different) configurations of the process plant, and may include multiple types of data (e.g., control, I/O, diagnostic, device, historical, etc.) that collectively represent a particular named entity of the plant. The field-facing component obtains the process plant-related data indicated by the interest lists, and provides the obtained field content data to an edge-facing component of the edge gateway system for exposure to external systems, for example, by streaming and/or publishing the obtained data to the edge-facing component.