A customer service robot may be limited to a maximum physical ability, such as speed of travel, speed of a robotic arm, etc. However, certain customers may be uncomfortable with a robot operating at the maximum capacity. Accordingly, a customer may have an attribute associated with a performance-limiting criteria. The criteria then limits the robot to operations within operational parameters associated with the performance-limiting criteria. As a benefit, a robot may be transformed to provide a better customer service experience by working quickly to address a customer service task, but within the confines of what a particular customer, or customer type, may consider comfortable or acceptable.

Techniques are disclosed that enable the generation of predicted sequences of terminals using a generator model portion of a prediction model. Various implementations include controlling actuators of a robot based on the predicted sequences of terminals. Additional or alternative implementations include jointly training the generator model portion of the prediction model using a discriminator model portion of the prediction model using, for example, stochastic adversarial based sampling.

A control system for a neck mechanism includes a perception system configured to track movement of an object, and a perception control system that controls a rotary motor to yaw a platform and controls a first linear actuator and a second linear actuator that is in parallel with the first linear actuator to pitch and roll the platform according to a target position of the platform. The perception system tracks movement of the object by estimating its position and pose in 3D space and the platform is moved according to a vision-based position and pose estimation result.

A control system for a neck mechanism includes a perception system configured to track movement of an object, and a perception control system that controls a rotary motor to yaw a platform and controls a first linear actuator and a second linear actuator that is in parallel with the first linear actuator to pitch and roll the platform according to a target position of the platform. The perception system tracks movement of the object by estimating its position and pose in 3D space and the platform is moved according to a vision-based position and pose estimation result.

A device and method to move user interacting devices responsive to user input using artificial intelligence. The device includes a movable mount for supporting the user interacting device. User input is converted into service requests using artificial intelligence services. The device converts the service requests into movement commands, which it may then execute. The user interacting device may receive and process user input into service requests or the devices itself may be configured with artificial intelligence services. The device then converts into movement commands by imparting motion on the movable base through use of one or more motors or other movement generating devices.

Convenience and usefulness of a tele-existence system are enhanced taking notice of the possibility by collaboration of tele-existence and a head-mounted display apparatus. A movable member is supported for pivotal motion on a housing. In the housing, a driving motor and a transmission member for transmitting rotation of the driving motor to the movable member are provided. A state information acquisition unit acquires facial expression information and/or emotion information of a user who wears a head-mounted display apparatus. A driving controlling unit controls rotation of the driving motor on the basis of the facial expression information and/or the emotion information.

Convenience and usefulness of a tele-existence system are enhanced taking notice of the possibility by collaboration of tele-existence and a head-mounted display apparatus. A movable member is supported for pivotal motion on a housing (20). In the housing, a driving motor and a transmission member for transmitting rotation of the driving motor to the movable member are provided. A state information acquisition unit acquires facial expression information and/or emotion information of a user who wears a head-mounted display apparatus (100). A driving controlling unit controls rotation of the driving motor on the basis of the facial expression information and/or the emotion information.

A monitoring system includes at least one three-dimensional (3D) time-of-flight (TOF) camera configured to monitor a safety-critical area. An evaluation unit is configured to activate a safety function upon an entrance of at least one of an object and a person into the monitored area and to suppress the activation of the safety function where at least one clearance element is recognized as being present on the at least one of the object and the person.

A customer service robot may be limited to a maximum physical ability, such as speed of travel, speed of a robotic arm, etc. However, certain customers may be uncomfortable with a robot operating at the maximum capacity. Accordingly, a customer may have an attribute associated with a performance-limiting criteria. The criteria then limits the robot to operations within operational parameters associated with the performance-limiting criteria. As a benefit, a robot may be transformed to provide a better customer service experience by working quickly to address a customer service task, but within the confines of what a particular customer, or customer type, may consider comfortable or acceptable.