Patent classifications
G06F2216/15
VIDEO PLAYER CALLING METHOD, APPARATUS, AND STORAGE MEDIUM
The present disclosure provides a video player calling method, apparatus, and storage medium. The method includes: creating a mutation observer process; registering a playing callback event in the mutation observer process, wherein the mutation observer process is configured for monitoring a page node tree in a page loading event according to an observation option configured in the playing callback event; the page node tree comprises a video label; the page loading event comprises an event of loading a video in a web page; and the playing callback event is configured for modifying a function of calling a video player in the web page; monitoring the page node tree by running the mutation observer process; performing the playing callback event when the video label exists in the page node tree; and playing the video in the web page by using the video player identified in the playing callback event.
SELECTIVE SHARING FOR COLLABORATIVE APPLICATION USAGE
The present disclosure describes systems, methods, computer-readable media, and apparatuses for selective sharing during collaborative application usage. The selective sharing system is configured for selectively sharing UI elements in a UI running on a first digital data processor. The system includes a server digital data processor configured to receive, from the first digital data processor, a collection of UI elements. The collection of UI elements may be identified based on at least one of: on one or more markup attributes corresponding to the UI elements, a content position of the UI elements, a UI definition, historical data about the UI running on the first digital data processor, and historical data about a UI running on a second digital data processor. The server digital data processor is configured to transmit, to the second digital data processor, the collection of UI elements.
Methods for simultaneous interaction on a web page by a customer and customer service representative
A computer-implemented method and system for enhancing interaction between a customer using a client computer and a customer service representative of a company using a workstation. A Web session is commenced on a Web site for the client computer of the customer, wherein the Web session includes displaying a first Web page to the customer. A telephonic interaction is commenced between the customer and the customer service representative and a split screen is displayed on the workstation. The split screen including the first Web page and a second Web page, wherein the second Web page is only viewable by the customer service representative. An application is caused to be moved from the second Web page to the first Web page for review and interaction by the customer via the client computer.
Session subscription for commerce events
Methods and systems for subscription to retail browsing sessions. While two users are independently browsing the same merchant's store in parallel, the system may enable sharing or cross-sharing of commerce event data from a first user's browsing session to be injected into the other user's browsing session, so that the other user may follow along with the first user's browsing activity. The sharing may be dependent upon the first user enabling a live browse event and the other user subscribing to it. The sharing may be dependent upon subscribers having an active browsing session in the same merchant store as the first user's browsing session. To the extent that a subscribing user navigates to a different merchant or store, the sharing of commerce event data may be stopped or reduced to reflect the fact that the two users are no longer browsing the same merchant location in parallel.
Systems and Methods for Aligning Event Data
System and methods for aligning event data recorded by recording devices. Recording devices create, transmit, and store alignment data. Alignment data created by a recording device is stored in the memory of the recording device with a time that is maintained by the recording device and that is relative to the time of event data recorded by the recording device that creates the alignment data.
Recording devices further receive and store transmitted alignment data. Alignment data received by a recording device is stored in the memory of the recording device with a time that is maintained by the receiving recording device and that is relative to the time of event data recorded by the recording device that creates alignment data.
Stored alignment data may be used to align the playback of event data of devices that have the same alignment data.
SESSION SUBSCRIPTION FOR COMMERCE EVENTS
Methods and systems for subscription to retail browsing sessions. While two users are independently browsing the same merchant's store in parallel, the system may enable sharing or cross-sharing of commerce event data from a first user's browsing session to be injected into the other user's browsing session, so that the other user may follow along with the first user's browsing activity. The sharing may be dependent upon the first user enabling a live browse event and the other user subscribing to it. The sharing may be dependent upon subscribers having an active browsing session in the same merchant store as the first user's browsing session. To the extent that a subscribing user navigates to a different merchant or store, the sharing of commerce event data may be stopped or reduced to reflect the fact that the two users are no longer browsing the same merchant location in parallel.
System and method for sharing altered content of a web page between computing devices
A system and method of adaptively sharing at least one portion of a web page between computing devices by a processor may include: associating an identification of at least one first client computing device with an identification of one or more second client computing devices; receiving at least one client property of the one or more second client computing devices; receiving an indication of an event relating to presentation of the at least one web page portion on a screen of the first client computing device; adapting, in real time, at least one presentation property of the at least one web page portion, based on the event indication and on the at least one client property; and presenting the at least one web page portion on a screen of the one or more second client computing devices, based on the association of identification, and according to the adapted presentation property.
Systems and methods for webpage creation and updating
A computer network system for posting content at a web site includes computer servers configured to host a web site for a group of users, and a data storage configured to store an email address in association with a destination at the website. The computer servers can receive an electronic message at the email address by the computer servers from a user. A computer processor can automatically extract content from the electronic message. The computer servers can automatically post the content extracted from the electronic message at the destination at the website.
Methods for simultaneous interaction on a web page by a customer and customer service representative
A computer-implemented method and system for enhancing interaction between a customer using a client computer and a customer service representative of a company using a workstation. A Web session is commenced on a Web site for the client computer of the customer, wherein the Web session includes displaying a first Web page to the customer. A telephonic interaction is commenced between the customer and the customer service representative and a split screen is displayed on the workstation. The split screen including the first Web page and a second Web page, wherein the second Web page is only viewable by the customer service representative. An application is caused to be moved from the second Web page to the first Web page for review and interaction by the customer via the client computer.
System to facilitate interaction during a collaborative screen sharing session
A server device may receive information identifying a user of a first device participating in a screen sharing session with a second device and associate the information identifying the user of the first device with information indicating a sequence of interactions with an application at the first device. The server device may determine one or more user interface elements that correspond to a current view of the application at the first device based on the sequence of interactions, and transmit, to the second device, information identifying the one or more user interface elements that correspond to the current view to permit the second device to reconstruct the current view based on the information identifying the one or more user interface elements that correspond to the current view and stored information related to a plurality of views associated with the application.