Patent classifications
G07C2011/02
VIRTUAL QUEUE SYSTEM AND METHOD
A system in accordance with present embodiments includes a plurality of wearable devices and a virtual queue control system configured to maintain respective virtual queues for respective attractions and in communication with the plurality of virtual queuing attraction stations. The virtual queue control system is configured to receive communications from the plurality of virtual queuing stations and add guests to the respective virtual queues based on the communications.
CUSTOMIZED SCHEDULES USING REAL-TIME USER PROVIDED DATA
One or more processors may receive user specific data and location data. A recommendation machine learning algorithm may be utilized by the one or more processors to analyze the user specific data and location data. A visit recommendation may be generated by the one or more processors using the recommendation machine learning algorithm, where the visit recommendation comprises one or more recommended locations. The one or more recommended locations of the visit recommendation may be arranged, by the one or more processors utilizing a scheduling algorithm, into a visit schedule. The visit recommendation or visit schedule may be revised, by the one or more processors, using real-time user data. An optimized visit schedule to a user may be output, by the one or more processors to a graphical user interface on a user device.
Virtual queue system and method
A system in accordance with present embodiments includes a plurality of wearable devices and a virtual queue control system configured to maintain respective virtual queues for respective attractions and in communication with the plurality of virtual queuing attraction stations. The virtual queue control system is configured to receive communications from the plurality of virtual queuing stations and add guests to the respective virtual queues based on the communications.
VIRTUAL QUEUING SYSTEM AND METHOD
A system in accordance with present embodiments includes a plurality of virtual queuing stations associated with respective attractions within a theme park and a virtual queue control system configured to maintain respective virtual queues for the respective attractions and in communication with the plurality of virtual queuing stations. The virtual queue control system is configured to receive communications from the plurality of virtual queuing stations and add guests to the respective virtual queues based on the communications.
UNIFIED ACCESS CONTROL SYSTEM
An amusement park access control system includes an amusement park area having an entrance. A unified access control device is positioned at the entrance and is configured to control guest access into the amusement park area. The unified access control device includes sensor modules and an access control module physically connected to one another to form a unified structure. The sensor modules scan the entrance to determine guest identification data. An access control computer system is communicatively coupled to the unified access control device and includes databases storing guest enrollment data and entitlement data associated with the guest enrollment data. The unified access control device identifies entitlements associated with the guest identification data based on a comparison between the guest identification data, the guest enrollment data, and the entitlement data, and controls guest access through the entrance based on the identified entitlements.
IDENTIFICATION SYSTEMS AND METHODS FOR A USER INTERACTIVE DEVICE
An entertainment system includes a user interactive device having an identification assembly configured to generate a pattern of light via reflective material, a camera configured to capture the pattern of light generated by the reflective material, and a controller having processing circuitry and a memory. The memory stores machine-readable instructions configured to cause the processing circuitry to receive an indication of the pattern of light and determine identification data associated with the user interactive device based on the pattern of light.
GUEST-FACING GAME INFORMATION MANAGEMENT SYSTEMS AND METHODS
A check-in system includes an amusement park attraction associated with a check-in process. The check-in system also includes a database and a controller. The database stores data indicating availability of the amusement park attraction. The controller receives a request from a guest to attend the amusement park attraction. In response to the request, the controller sends one or more forms, one or more waivers, or both, to the guest. The controller also receives the one or more forms, one or more waivers, or both, after completion. Moreover, the controller verifies the one or more forms, the one or more waivers, or both, to be in compliance for the amusement park attraction. Furthermore, in response to determining compliance, the controller sends an entrance code to the guest, which indicates a verified status.
Virtual queuing techniques
The virtual queue system includes a virtual queue controller comprising a processor and a memory, wherein the memory stores instructions executable by the processor and is configured to receive a request, the request being associated with an individual guest, for a position in a virtual queue of an attraction, assign the individual guest to the position in the virtual queue in response to the request, receive ride schedule data for the attraction comprising information about a change in status of individual rides of the attraction, and determine a wait time for the individual guest for the attraction based at least on the position of the individual guest in the virtual queue, the ride schedule data, and historical guest throughput at the attraction. The virtual queue system is further configured to output a signal to a guest-associated device indicating the wait time for the attraction.
System and method for providing location-based data on a wireless portable device
There is provided a wireless portable device for providing location-based data to a user in a defined geographical area including a plurality of points of interest, the wireless portable device comprising a wireless transmitter, a wireless receiver, and a display. The wireless transmitter can transmit location information to a wireless server over a wireless network. The wireless receiver can receive location-based data relating to a point of interest from the wireless server periodically and automatically, based on the location of the wireless portable device. By optimizing map routes and schedules using the location-based data and user preferences including wish lists, the wireless portable device can provide helpful recommendations via the display, enabling the user to plan an efficient schedule of activities in the defined geographical area optimized by walking distance, queue wait times, booking and arriving at reserved events, and/or by other user preferences.
Methods of estimating a throughput of a resource, a length of a queue associated with the resource and/or a wait time of the queue
Aspects of the disclosure relate to a method of estimating a length of a queue associated with a resource within a venue. Images of the queue may be received, each image corresponding to a segment of the queue. A server may estimate a number of venue guests in the queue by: for each of a first subset of the images, estimating a number of pixels of the image that correspond to venue guests in the queue; and for each of a second subset of the images, detecting and counting individual venue guests visible in the image. A notification including the estimated number of venue guests in the queue, an estimated current wait time, and/or a time at which a venue guest joining the queue is permitted entry to the resource, may be sent to devices corresponding to venue guests.