A sheet processing apparatus in the present invention operates in a self-service mode, in which a user does not receive operation support provided by an operation assistant, and a non-self-service mode, in which the user receives the operation support. The sheet processing apparatus includes an inlet that takes in sheets in a deposit process, a transport section that transports the sheets taken in from the inlet, storage sections that store the sheets transported by the transport section, and a control section that causes the transport section in such a way as to transport the sheets to the storage sections on a basis of storage conditions for storing the sheets in the storage sections. The control section changes the storage conditions for at least one of the storage sections between the self-service mode and the non-self-service mode.

Systems and methods of detecting fraudulent activity including skimmers adapted to compromise transacting devices such as automated teller machines (ATMs) are disclosed. In one embodiment, an exemplary computer-implemented method may comprise determining that a subject device has a risk level higher than a risk threshold, providing a push notification to a mobile device proximal to the subject device, executing a software application executed by the mobile device for gathering information and transmitting feedback regarding the subject device, and providing an incentive, upon receipt of the feedback, to, for example, an account or device associated with an individual involved with the feedback or interaction with the device.

Systems and methods of detecting fraudulent activity including skimmers adapted to compromise transacting devices such as automated teller machines (ATMs) are disclosed. In one embodiment, an exemplary computer-implemented method may comprise determining that a subject device has a risk level higher than a risk threshold, providing a push notification to a mobile device proximal to the subject device, executing a software application executed by the mobile device for gathering information and transmitting feedback regarding the subject device, and providing an incentive, upon receipt of the feedback, to, for example, an account or device associated with an individual involved with the feedback or interaction with the device.

Systems, methods, and apparatuses using a processor coupled to a non-transitory machine-readable medium storing instructions. The processor is configured to count a first amount of currency, wherein the first amount of currency is the actual amount of currency received by a teller money drawer, receive an indication of a second amount of currency, wherein the second amount of currency is an expected amount of currency, compare the first amount of currency to the second amount of currency, discover a discrepancy between the first amount of currency and the second amount of currency, and transmit discrepancy information to be displayed on a teller computing device.

Apparatus and methods relating to a counter recycling device are described. The counter recycling device may contain a receiving pocket, a counter mechanism, an escrow section, and an escrow door. The receiving pocket is configured to accept currency and is connected to the counter mechanism. The counter mechanism may be configured to count the currency inserted into the receiving pocket. The counter recycling device may also include an escrow section, which may be configured to collect and hold the currency in a secure area. Additionally, the counter recycling device may include an escrow door configured to enclose the escrow section on a face of the counter recycling device, the escrow door being transparent and allowing currency within the escrow section to be viewable when the escrow door is in a closed position.

Apparatus and methods relating to a counter recycling device are described. The counter recycling device may contain a receiving pocket, a counter mechanism, an escrow section, and an escrow door. The receiving pocket is configured to accept currency and is connected to the counter mechanism. The counter mechanism may be configured to count the currency inserted into the receiving pocket. The counter recycling device may also include an escrow section, which may be configured to collect and hold the currency in a secure area. Additionally, the counter recycling device may include an escrow door configured to enclose the escrow section on a face of the counter recycling device, the escrow door being transparent and allowing currency within the escrow section to be viewable when the escrow door is in a closed position.

A first transport path is put into a first state capable of transporting a paper sheet when a first portion and a second portion engage with each other, and put into a second state in which the second portion is swingable with respect to the first portion about a first swing axis extending in a direction orthogonal to a first direction and horizontal when engagement between the first portion and the second portion is released. A contact portion comes into contact with the second portion, thereby engaging the second portion with the first portion when a second unit in which the first transport path is in the second state is moved in a second direction opposite to the first direction.

A first transport path is put into a first state capable of transporting a paper sheet when a first portion and a second portion engage with each other, and put into a second state in which the second portion is swingable with respect to the first portion about a first swing axis extending in a direction orthogonal to a first direction and horizontal when engagement between the first portion and the second portion is released. A contact portion comes into contact with the second portion, thereby engaging the second portion with the first portion when a second unit in which the first transport path is in the second state is moved in a second direction opposite to the first direction.

A control unit performs a reconciliation process in a case where an error occurs while a transport unit is transporting media to a temporary storage unit or a storage unit and the number of media stored in a memory becomes uncertain, the reconciliation process being a process in which the control unit checks the number of media stored in the memory using the temporary storage unit while at least a part of the media remain in the temporary storage unit.

A control unit performs a reconciliation process in a case where an error occurs while a transport unit is transporting media to a temporary storage unit or a storage unit and the number of media stored in a memory becomes uncertain, the reconciliation process being a process in which the control unit checks the number of media stored in the memory using the temporary storage unit while at least a part of the media remain in the temporary storage unit.