According to one embodiment, a merchandise sales transaction processing system includes a registration processing device to register items being purchased in a transaction, generate settlement information for the transaction based on the registered items, and store the generated settlement information in a storage device. A plurality of settlement devices are associated with the registration processing device. Each settlement device is configured to check for settlement information in the storage device, acquire the settlement information if the settlement information is stored in the storage device and at least one of the settlement devices is available for executing settlement processing based on the settlement information. The settlement device itself executes the settlement processing if it is available or, if it is unavailable, transmits the settlement information to another one of the settlement devices.

An information processing apparatus includes a communication interface for receiving order information from a user terminal and a memory unit for storing the received order information in association with a terminal identifier of the user terminal and an order status indicator. The order status indicator identifies one of a plurality of stages in a transaction from order reception to handover of an item to the user. A processor is configured to update the order status associated with the order information in response to an instruction to change an order status that is received from a store terminal. The processor causes a notification to be transmitted the user terminal when the order status associated with the order information is changed to indicate the item is ready for handover.

An information processing apparatus includes a memory and a controller. The memory is configured to store first software and second software different from the first software. The controller is configured to enable execution of the first software and the second software when an elapsed time since an application of a program on security was last successfully performed is less than a predetermined time, and enable execution of the first software and disable execution of the second software when the elapsed time is greater than or equal to the predetermined time.

An information processing apparatus includes a memory and a controller. The memory is configured to store first software and second software different from the first software. The controller is configured to enable execution of the first software and the second software when an elapsed time since an application of a program on security was last successfully performed is less than a predetermined time, and enable execution of the first software and disable execution of the second software when the elapsed time is greater than or equal to the predetermined time.

An aspect is to provide a scanning device, a system, and a method in which an available communication band is not used up even if a plurality of scanning devices are connected to one unit of dedicated hardware. According to one embodiment, a scanning device includes: a camera configured to pick up an image; a reduction unit configured to reduce a data volume of an image corresponding to a merchandise to be outputted to an image recognition device from the image picked up by the camera; and an output unit configured to output the image with the reduced data volume to the image recognition device.

A checkout system includes a mobile point-of-sale (POS) apparatus and a server. The mobile POS apparatus includes a code reader, a user interface, a display, a wireless communication interface, and a processor. The processor controls the wireless communication interface to transmit a product code read by the code reader and a settlement instruction based on a user operation on the user interface. The server is configured to generate a data record including the product code and transmit a settlement request to a settlement server upon receiving the settlement instruction. If a settlement non-completion response is received from the settlement server, the server stores transaction data including a first identifier indicating the settlement request and a second identifier indicating the transaction data in a database and causes the display of the mobile POS apparatus to display a code symbol representing the second identifier.

A system for determining whether shoppers are eligible for frictionless checkout is disclosed. The system has a processor that obtains image data captured using image sensors positioned in a retail store. The processor analyzes the image data to identify at least one shopper at one or more locations of the retail store. The processor detects, based on the analysis of the image data, at least one product interaction event associated with an action of the at least one shopper at the one or more locations of the retail store. Further, based on the detected at least one product interaction event, the processor determines whether the at least one shopper is eligible for frictionless checkout. In response to a determination that the at least one shopper is ineligible for frictionless checkout, the processor causes delivery of an indicator that the at least one shopper is ineligible for frictionless checkout.

The objective of the present invention is to automate settlement of the price of a product, when a purchaser purchases a product displayed in a shop, in order to reduce the time required for settlement of the price of the product, and to prevent fraud by the purchaser or the cashier. The present information processing system is provided with a moving object tracking means, a shelf product recognition means, and a settlement means. The moving object tracking means finds a moving object such as a shopper or a basket moving within a store, defines the region of the moving object, and captures images of the moving object while tracking the movement thereof. The shelf product recognition means constantly monitors the state within a shelf, and compares captured images before and after an object is removed from the shelf, a change in weight, or a change in a position signal. The product to be recognized is defined from the captured images, the weight, and position information, and the product is identified from the defined information. The settlement means settles payment for the identified product.

According to one embodiment, a maintenance support device includes a first acquisition unit, a second acquisition unit, a generation unit, and an output unit. The first acquisition unit acquires first image data displayed on a screen of a display unit of a merchandise registration device. The second acquisition unit acquires operation data related to an operation of the merchandise registration device. The generation unit generates second image data including the first image data and the operation data corresponding to the first image data in time. The output unit outputs the second image data generated by the generation unit.

According to one embodiment, a maintenance support device includes a first acquisition unit, a second acquisition unit, a generation unit, and an output unit. The first acquisition unit acquires first image data displayed on a screen of a display unit of a merchandise registration device. The second acquisition unit acquires operation data related to an operation of the merchandise registration device. The generation unit generates second image data including the first image data and the operation data corresponding to the first image data in time. The output unit outputs the second image data generated by the generation unit.