Computer systems and methods, according to various embodiments, allow users with shared access to a shared file or folder to communicate with one another via online chat. In particular embodiments, the system is configured to facilitate a chat session among all users that have shared access to a particular file or folder in response to a particular user selecting a “chat” button (or other suitable chat initiation element) associated with the shared file or folder. After a chat session is complete, the system may archive the chat session for later viewing and use.

Various embodiments of the disclosure are directed to updating a selected group-based communication interface of a plurality of group-based communication interfaces with an application dialog received from an external application. In an example, user interaction data associated with a group-based communication system can be received from a client device, and a triggering event, associated with an application external to the group-based communication system, can be identified from within the user interaction data. An application dialog request, associated with the triggering event, can be sent to the application and, in response to sending the application dialog request to the application, an application dialog can be received from the application. Based at least partly on a determination that the application is validated for communication with the client device, the application dialog can be output to the client device for display via a group-based communication user interface associated with the group-based communication system.

A system for a graphical user interface for fraud detection for a call center system includes a processor and a visual display in communication with the processor. The processor causes the visual display to present an identifier corresponding to a communication received; a graphical representation of a threat risk associated with the identifier; a numeric score associated with the threat risk, wherein the numeric score is a weighted score based on a plurality of predetermined factors updated substantially continuously.

A method for conducting a video conference includes providing a platform supporting a video conference between a plurality of participants, the plurality of participants engaging in a video conference thereon. Within the video conference, controls are provided to at least one of the participants to upload a document to be signed, the uploaded document viewable by all of the participants. Each of the participants in the video conference may independently control their view of the document.

Systems, methods, and computer program products for adaptively splitting electronic chats are provided. One embodiment includes receiving, by an electronic discovery system executing on a computer processor, an electronic chat comprising a set of electronic chat messages, each of the electronic chat messages in the set of electronic chat messages having a timestamp; determining a set of time gaps between the electronic chat messages from the set of electronic chat messages; determining a set of models that model the set of time gaps, selecting an optimum model from the set of models; based on selecting the single Gaussian distribution as the optimum model, determining that the electronic chat comprises a single electronic chat message or based on selecting the Gaussian mixture model as the optimum model, performing an adaptive splitting of the set of electronic chat messages into a set of conversations based on the Gaussian mixture model.

Methods and systems provide for a spatial chat view dashboard within a messaging platform. A system displays, at a client device, a dashboard user interface for a messaging platform, consisting of at least a dashboard virtual background and one or more spatial chat rooms. Each of the spatial chat rooms is a spatial representation of a chat session associated with a number of participants. The system receives, from the client device, a selection of a spatial chat room from the one or more spatial chat rooms. The system then displays a spatial chat user interface comprising the selected spatial chat room.

A method, a communication device and a computer program product for selecting an active camera from a front facing camera and a rear facing camera for use during a video communication session. The method includes receiving, via a processor, first communication input associated with a non-video communication session. In response to detecting a switch from the non-video communication session to a video communication session, a first context is determined at the communication device based on the first communication input. The first context is associated with using an active camera selected at the communication device to capture and share video data with the second communication device. The selected active camera is one of the front facing camera and the rear facing camera. The method further includes selecting, as the active camera, one of the front facing camera or the rear facing camera that is associated with the first context.

Systems and methods are provided for collaborative session including co-browsing in a virtual workspace. The system includes a server-side network node including logic to access a web application using a uniform resource locator (URL) of the web application. The server-side network node includes logic to generate a first model of the web application corresponding to the current state of the web application. The server-side network node includes logic to provide a spatial event map identifying events in the virtual workspace, the events identified by the spatial event map are related to the first model of the web application. The system includes logic to create a second model of the web application as a result of updates to the current state of the web application. The system includes logic to generate an update patch using a difference between the second model and the first model of the web application.

Systems, methods, and computer program products for adaptively splitting electronic chats are provided. One embodiment includes receiving, by an electronic discovery system executing on a computer processor, an electronic chat comprising a set of electronic chat messages, each of the electronic chat messages in the set of electronic chat messages having a timestamp; determining a set of time gaps between the electronic chat messages from the set of electronic chat messages; determining a set of models that model the set of time gaps, selecting an optimum model from the set of models; based on selecting the single Gaussian distribution as the optimum model, determining that the electronic chat comprises a single electronic chat message or based on selecting the Gaussian mixture model as the optimum model, performing an adaptive splitting of the set of electronic chat messages into a set of conversations based on the Gaussian mixture model.

Media, methods, and systems are disclosed for managing focus for an application having a plurality of application user interface components. Initially, a first user interface component receives a first keystroke. Responsive to receiving the first keystroke, the application transitions from a default or pointing device navigation mode to a managed or keyboard navigation mode. The first user interface component receives a second keystroke, and responsive thereto invokes an application focus manager to set a destination user interface component identifier. Next, a second user interface component associated with the destination user interface component identifier compares the destination user interface component identifier to its own component identifier. Finally, the second user interface component claims keyboard input focus in the application.