Systems and methods of disconnecting a network service provided over a network service path include using a computing device that obtains a service identifier assigned to network service and identifies a port of a network device included in a network service path associated with the service. The computing device transmits a request to the network device for port configuration data of the network device and based on the received port configuration data, determines whether the port is assigned to the network service. If so, the computing devices executes a remediation operation which includes transmitting a reconfiguration command to the network device that is adapted to cause the network device to update the port configuration data to free the port.

Systems and methods herein provide for a proxy infrastructure. In the proxy infrastructure, a network element (e.g., a supernode) is connected with a plurality of exit nodes. At one of a plurality of messenger units of the proxy infrastructure, a proxy protocol request is received directly from a client computing device. The proxy protocol request specifies a request and a target. In response the proxy protocol request, a selection is made between one between one of the plurality of exit nodes. A message with the request is sent from the messenger to the supernode connected with the selected exit node. Finally, the message is sent from the supernode to the selected exit node to forward the request to the target.

Architectures and techniques are presented that provide an improved mechanism for a subscriber entity to report to a network provider a network issue that affects the performance of an application that uses a service provided by the network provider. The improved mechanism can enable fine granularity with respect to the network issue by identifying the issue on a per-session basis. In response to feedback data that is reported by the subscriber entity, the network provider can perform self-healing or other upgrade techniques to rapidly remedy the network issue.

A system receives, from one or more subsystems, one or more predicted outcomes associated with a device. The system provides provide at least a subset of the predicted outcomes as input to a machine learning model trained to identify a set of resolution actions. The system receives, from the machine learning model, the set of resolution actions for the subset of the predicted outcomes, wherein each resolution action in the set of resolution actions is associated with a probability of resolving at least one of the predicted outcomes in the subset of predicted outcomes. The system identifies a first resolution action from the set of resolution actions, wherein the first resolution action has a highest probability of resolving the at least one of the predicted outcomes in the subset of predicted outcomes. The system provides a first instruction to execute the first resolution action.

A method and system for managing performance of over a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves receiving an indication of an impairment in network performance from an MCDN client. The MCDN node associated with the client may be identified and a community of MCDN clients coupled to the MCDN node may be further identified. Impairment information, representative of MCDN equipment, may be collected for each of the MCDN clients. Detailed network diagnostics and field service may be performed for MCDN clients based on a characterization of the impairment parameters. After remediation of the MCDN node, collection of the impairment information may be terminated.

A system for simultaneously testing whether a plurality of electronic devices connected via a communication network correctly handle exceptions. The system includes a communication network, and a plurality of electronic devices and a testing device connected via the communication network. The testing device includes an electronic processor. The electronic processor is configured to send a first status query message to the plurality of electronic devices, send fuzzed data to one or more of the plurality of electronic devices, and send a second status query message to the plurality of the electronic devices. The electronic processor is also configured to, for each electronic device that responds to the first status query message with a valid response and responds to the second status query message with an invalid response or fails to respond to the second status query message, record the electronic device in a failure log.

Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.

Example methods and systems for logical network health check. One example may comprise obtaining network configuration information and network realization information associated with a logical network; processing the network configuration information and the network realization information to determine the following: (a) network configuration health information specifying a network configuration issue and a first remediation action; and (b) network realization health information specifying a network realization issue and a second remediation action; and providing, to a user device, multiple user interfaces (UIs) specifying the first health information and the second health information along with a visualization of the logical network. In response to detecting an instruction initiated by the user device using at least one of the multiple UIs, the first remediation action or the second remediation action may be performed.

Techniques for enabling secure access to data using data blocks is described. Computing device(s) can provide instruction(s) to a component associated with an entity, wherein the instruction(s) are associated with an identifier corresponding to a data block of a plurality of data blocks. The computing device(s) can receive, from the component, data associated with the component, wherein the data is associated with the identifier and is indicative of a state of the component. The computing device(s) can store the data in the data block and monitor, using rule(s), changes to the state of the component based at least partly on the data in the data block. As a result, techniques described herein enable near real-time—and in some examples, automatic—reporting and/or remediation for correcting changes to the state of the component using data that is securely accessed by use of data blocks.

An apparatus comprising a communication circuit that includes a first section for communication conforming to a first protocol, a second section for communication conforming to a second protocol, a shared circuit shared between the first section and the second section is disclosed, a first control unit configured to control communication conforming to the first protocol, and a second communication control unit configured to control communication conforming to the second protocol. If an abnormality in the communication circuit is determined, the first control unit resets the first section after confirming that communication conforming to the second protocol is not being performed.