Disclosed are various examples for determining an IT topology for an enterprise IT organization based on operational goals of the enterprise organization. Visual models that are designed to facilitate responses associated with the current IT topology and operational goals of an enterprise IT organization are displayed to an entity of the enterprise. The entity can provide enterprise profile data to an IT solutions system by interacting with user interfaces. The IT solutions system can generate the IT topology prescription and roadmap for implementing the IT topology prescription based on the operational goals identified in the responses. Statements of work can be dynamically generated that outline details and terms of implementing the IT topology prescription for the enterprise IT organization.

Disclosed are various examples for determining an IT topology for an enterprise IT organization based on operational goals of the enterprise organization. Visual models that are designed to facilitate responses associated with the current IT topology and operational goals of an enterprise IT organization are displayed to an entity of the enterprise. The entity can provide enterprise profile data to an IT solutions system by interacting with user interfaces. The IT solutions system can generate the IT topology prescription and roadmap for implementing the IT topology prescription based on the operational goals identified in the responses. Statements of work can be dynamically generated that outline details and terms of implementing the IT topology prescription for the enterprise IT organization.

An approach to configure enterprise wireless mobile network slices. A method includes receiving slice definition information representative of a network slice, the slice definition information including an expected slice efficiency index of the network slice, provisioning the network slice, consistent with the slice definition information, in a wireless network, receiving telemetry corresponding to operational metrics of an instance of the network slice that is used by one or more devices in the wireless network, calculating an actual slice efficiency index for the instance of the network slice based on the telemetry corresponding to the operation metrics of the instance of the network slice, determining whether the expected slice efficiency index differs from the actual slice efficiency index by a predetermined threshold, and indicating a course of action to cause the actual slice efficiency index to more closely align with the expected slice efficiency index.

A network device for maintaining a communication network is provided. The network device includes a transceiver configured for operable communication with at least one device. The network device also includes a processor including a memory configured to store computer-executable instructions. When executed by the processor the instructions cause the network device to store a plurality of network capabilities associated with a plurality of connectivity categories and a plurality of network settings, receive, from a first device, a connectivity advertisement including at least one connectivity category for the first device, retrieve a subset of the plurality of network capabilities based on the at least one connectivity category, determine one or more network settings for the network device based on the at least one connectivity category for the first device and the subset of network capabilities, and implement the one or more network setting on the network device.

Methods, systems, devices, and software are disclosed for generating a network usage profile. Certain embodiments of the network usage profile include a devices-by-node profile, indicating the set of customer devices available for use in communicating with a customer-side network node located at a customer side of an access network over a period of time, where some of the customer devices are not in operative communication with the customer-side network node during a portion of that time. Other embodiments associate the network usage profile with customer information to generate device-by-customer profiles. Still other embodiments associate the network usage profile with network traffic information to generate traffic-by-device profiles. Even other embodiments associate the multiple sources and types of information to generate traffic-by-customer profiles and/or traffic-by-device-by-customer profiles. Any of the profiles may then be accessed by one or more parties for use in affecting various network services, including targeting content delivery.

A device in an evolved packet core (EPC) which includes a processor and a memory. The processor effectuates operations including receiving from one or more devices residing within a customer premise equipment (CPE) portion of a telecommunications network, sensor data associated with one or more customers and in response to receiving the sensor data, generating a data request for an ecosystem status for the CPE portion of the telecommunications network. The processor further effectuates operations including obtaining customer information for the one or more customers and creating an analytics environment, using the customer information, for the one or more customers. The processor further effectuates operations including performing, within the analytics environment, analytics on the sensor data to determine a state of the CPE portion of the telecommunications network for the one or more customers and in response to performing analytics on the sensor data, optimizing the telecommunications network.

A device in an evolved packet core (EPC) which includes a processor and a memory. The processor effectuates operations including receiving from one or more devices residing within a customer premise equipment (CPE) portion of a telecommunications network, sensor data associated with one or more customers and in response to receiving the sensor data, generating a data request for an ecosystem status for the CPE portion of the telecommunications network. The processor further effectuates operations including obtaining customer information for the one or more customers and creating an analytics environment, using the customer information, for the one or more customers. The processor further effectuates operations including performing, within the analytics environment, analytics on the sensor data to determine a state of the CPE portion of the telecommunications network for the one or more customers and in response to performing analytics on the sensor data, optimizing the telecommunications network.

Described embodiments provide systems and methods for detection of the degradation of a virtual desktop environment. A computing device may receive data from a plurality of client devices. The computing device may identify a subset of client devices from the plurality of client devices with at least one characteristic in common based on the received data. The computing device may determine a ratio of the identified subset of client devices, the ratio being a comparison of client devices of the subset with a value above a first threshold to a total number of client devices of the subset, and the value being indicative of a characteristic of performance for that client device. The computing device may identify a cause of an anomaly in the performance of the application based on the ratio exceeding a second threshold.

Example aspects include techniques for employing cross-service diagnostics for cloud service providers. These techniques may include dynamically generating a workflow of one or more diagnostic modules based on relationship information between an origin service experiencing an incident and one or more related services that the origin service depends on, and executing the workflow of one or more diagnostic modules to determine a root cause of the incident, each of the one or more diagnostic modules implemented by an individual service of the one or more related services in accordance with a schema. In addition, the techniques may include determining a diagnostic action based on the root cause, and transmitting, based on the diagnostic action, an engagement notification to a responsible entity.

Systems and methods for network quality testing are provided. Synthetic traffic may be sent through a first flow path and a second flow path. The second flow path includes a portion apportionable to the first flow path, internal to a server, and a portion apportionable to an external flow path, external to the server. Durations of traffic traveling through the first flow path and the second flow path are compared to determine the portion of the second flow path apportionable to the external flow path. In an example, time stamping may be performed by component(s) of the server, such as a kernel, to determine the durations of the traffic traveling through the first flow path and the second flow path.