H04L51/214

Anti-cyberbullying systems and methods

Some embodiments use text and/or image processing methods to determine whether a user of an electronic messaging platform is subject to an online threat such as cyberbullying, sexual grooming, and identity theft, among others. In some embodiments, a text content of electronic messages is automatically harvested and aggregated into conversations. Conversation data are then analyzed to extract various threat indicators. A result of a text analysis may be combined with a result of an analysis of an image transmitted as part of the respective conversation. When a threat is detected, some embodiments automatically send a notification to a third party (e.g., parent, teacher, etc.)

ACCESS AND MESSAGING IN A MULTI CLIENT NETWORK

A messaging system for exchanging messages between nodes in a network via a broker that uses a publish-subscribe message protocol, which nodes have object identifications (IDs). Messages between the nodes are routed using the object IDs of the nodes. Secure communication is provided using authentication according to digital certificates being used as first and second tiers by a commissioning broker and a data broker, respectively, in which the second tier certificate used by the data broker has a shorter lived expiration time.

IN-APPLICATION USER INTERFACE MESSAGING

A server may receive from a software development kit (SDK) a channel identifier that represents an in-application communication channel of a software application that imports the SDK as part of the software application. In some cases, the software application is developed by a message publisher and the SDK is developed by the message management server. The server receives configuration data describing an in-application user interface (UI) element for display by the software application, the configuration data including a trigger condition for displaying the in-application UI element. The server transmits a message to the SDK via the in-application communication channel. The message includes the trigger condition from the configuration data for the in-application UI element. In response to the SDK determining that the trigger condition is satisfied, the server provides additional configuration data from the configuration data for the in-application UI element to the SDK.

IN-APPLICATION USER INTERFACE MESSAGING

A server may receive from a software development kit (SDK) a channel identifier that represents an in-application communication channel of a software application that imports the SDK as part of the software application. In some cases, the software application is developed by a message publisher and the SDK is developed by the message management server. The server receives configuration data describing an in-application user interface (UI) element for display by the software application, the configuration data including a trigger condition for displaying the in-application UI element. The server transmits a message to the SDK via the in-application communication channel. The message includes the trigger condition from the configuration data for the in-application UI element. In response to the SDK determining that the trigger condition is satisfied, the server provides additional configuration data from the configuration data for the in-application UI element to the SDK.

Integration of an email client with hosted applications

Disclosed are various embodiments for integrating an email client with hosted applications. An email is received from an email client. An image that is a component of the email is identified and sent to an optical character recognition (OCR) service. Extracted text is received from the OCR service. A request for an action object is then sent to a connector for an application, the action object representing a potential action that could be performed with the application based on the extracted text from the OCR service. The action object is then sent to the email client, which is configured to display a prompt allowing a user to perform the action represented by the action object.

Integration of an email client with hosted applications

Disclosed are various embodiments for integrating an email client with hosted applications. An email is received from an email client. An image that is a component of the email is identified and sent to an optical character recognition (OCR) service. Extracted text is received from the OCR service. A request for an action object is then sent to a connector for an application, the action object representing a potential action that could be performed with the application based on the extracted text from the OCR service. The action object is then sent to the email client, which is configured to display a prompt allowing a user to perform the action represented by the action object.

Systems and methods for context development

Disclosed are methods, systems, and non-transitory computer-readable medium for context development. For instance, a first method may include obtaining first micro-application actor information associated with a first micro-application actor. The first micro-application actor information may include information for workflow rules, and the workflow rules may include data set rules, extract, transform, load (ETL) rules, and functional expressions. The first method may further include obtaining data from data sources based on the data set rules; applying the ETL rules to the obtained data to generate processed data; applying the functional expressions to the processed data to obtain an output; and performing at least one processing action based on the output. A second method may include generating a system component corresponding to a blueprint based on a user request; associating the system component with a domain of a user account; and performing processes associated the system component.

Systems and methods for context development

Disclosed are methods, systems, and non-transitory computer-readable medium for context development. For instance, a first method may include obtaining first micro-application actor information associated with a first micro-application actor. The first micro-application actor information may include information for workflow rules, and the workflow rules may include data set rules, extract, transform, load (ETL) rules, and functional expressions. The first method may further include obtaining data from data sources based on the data set rules; applying the ETL rules to the obtained data to generate processed data; applying the functional expressions to the processed data to obtain an output; and performing at least one processing action based on the output. A second method may include generating a system component corresponding to a blueprint based on a user request; associating the system component with a domain of a user account; and performing processes associated the system component.

Systems and methods for sentiment analysis of message posting in group conversations

The present disclosure provides, among other things, methods and systems of managing communications, the methods and systems including: receiving a first group communication from a first group; determining, based on the first group communication, a first group sentiment; receiving a first communication with a request to send the first communication to the first group; determining, based on the first communication, a first communication sentiment; comparing the first group sentiment with the first communication sentiment; and based on the comparing, performing an action on the request to send the first communication.

Systems and methods for sentiment analysis of message posting in group conversations

The present disclosure provides, among other things, methods and systems of managing communications, the methods and systems including: receiving a first group communication from a first group; determining, based on the first group communication, a first group sentiment; receiving a first communication with a request to send the first communication to the first group; determining, based on the first communication, a first communication sentiment; comparing the first group sentiment with the first communication sentiment; and based on the comparing, performing an action on the request to send the first communication.