Patent classifications
H04M1/2478
VOICE APPLICATION NETWORK PLATFORM
A distributed voice applications system includes a voice applications rendering agent and at least one voice applications agent that is configured to provide voice applications to an individual user. A management system may control and direct the voice applications rendering agent to create voice applications that are personalized for individual users based on user characteristics, information about the environment in which the voice applications will be performed, prior user interactions and other information. The voice applications agent and components of customized voice applications may be resident on a local user device which includes a voice browser and speech recognition capabilities. The local device, voice applications rendering agent and management system may be interconnected via a communications network.
Phone appliance with display screen and methods for using the same
A phone appliance and method of use are provided where the phone appliance can be used to make VoIP communications calls. In a preferred embodiment, the phone appliance includes an RF connection for connecting to a computer or other computing device for facilitating the placement of the VoIP communications calls. The phone appliance further includes a display or portal for depicting advertisements provided by various advertisers. The advertisements provided can be used to defray all or part of the cost associated with making VoIP communications calls. The portal can also be used to communicate with businesses for ordering products. such as ordering a pizza, and to perform various services, such as purchasing stocks. In an exemplary system, the phone appliance is used to transmit to a control center information related to the user of the phone appliance, such as interests and buying habits, and queries for receiving additional information for various advertised products and services. The control center transmits the queries to the appropriate vendors for providing the user with additional information. Other functions and features are provided to the phone appliance, such as being able to download e-mail messages stored within or received by the computer.
VOICE APPLICATION NETWORK PLATFORM
A distributed voice applications system includes a voice application rendering agent and at least one voice applications agent that is configured to provide voice applications to an individual user. A management system may control and direct the voice applications rendering agent to create voice applications that are personalized for individual users based on user characteristics, information about the environment in which the voice applications will be performed, prior user interactions and other information. The voice applications agent and components of customized voice applications may be resident on a local user device which includes a voice browser and speech recognition capabilities. The local device, voice applications rendering agent and management system may be interconnected via a communications network.
VOICE APPLICATION NETWORK PLATFORM
A distributed voice applications system includes a voice applications rendering agent and at least one voice applications agent that is configured to provide voice applications to an individual user. A management system may control and direct the voice applications rendering agent to create voice applications that are personalized for individual users based on user characteristics, information about the environment in which the voice applications will be performed, prior user interactions and other information. The voice applications agent and components of customized voice applications may be resident on a local user device which includes a voice browser and speech recognition capabilities. The local device, voice applications rendering agent and management system may be interconnected via a communications network.
Phone appliance with display screen and methods of using the same
A phone appliance and method of use are provided where the phone appliance can be used to make VoIP communications calls. In a preferred embodiment, the phone appliance includes an RF connection for connecting to a computer or other computing device for facilitating the placement of the VoIP communications calls. The phone appliance further includes a display or portal for depicting advertisements provided by various advertisers. The advertisements provided can be used to defray all or part of the cost associated with making VoIP communications calls. The portal can also be used to communicate with businesses for ordering products, such as ordering a pizza, and to perform various services, such as purchasing stocks. In an exemplary system, the phone appliance is used to transmit to a control center information related to the user of the phone appliance, such as interests and buying habits, and queries for receiving additional information for various advertised products and services. The control center transmits the queries to the appropriate vendors for providing the user with additional information. Other functions and features are provided to the phone appliance, such as being able to download e-mail messages stored within or received by the computer.
CONTEXTUAL BASED APPLICATION NAVIGATION
Methods and systems for context-based navigation through a plurality of applications on an electronic device are provided. The method includes generating and displaying an interactive user interface (a first interactive user interface) indicating a connection between a first application on the electronic device and at least one additional application on the electronic device. The first application and the at least one additional application, identified from the plurality of applications installed on the electronic device, are related to each other based on a topic selected from at least one topic identified in the first application. The topic may be identified based on content of the first application. Further, the method comprises allowing a user to launch the at least one additional application from the first interactive user interface.
DYNAMICALLY CONFIGURING INTERACTIVE VOICE RESPONSE CALL TREES
A device may receive, from an interactive voice response (IVR) device, a first request for a code. The first request may be based on the IVR device having received a call from a user device. The device may determine user device information, associated with the user device, based on the first request. The device may determine the code based on at least one of the first request or the user device information. The device may send, to the IVR device, the code to enable the IVR device to configure a call tree based on the code. The device may receive, from the IVR device, a second request for an experience. The experience may be based on the code. The device may send, to the user device, a message to cause the user device to provide the experience.
Smart phones that support wireless printing of emails over air to a wireless printer in a wireless local area network
Smart Phones that support wireless printing of e-mails to a printer in a wireless local area network (WLAN) is disclosed and enabled. The new Smart Phone includes a touch sensitive screen, an operating system, an e-mail application, and a wireless communication unit supporting a protocol within IEEE 802.11 for WLAN communication. To print an email in an inbox of the email application, the smart phone provides a print item on the touch sensitive screen and also a list of one or more printers detected to be available in the WLAN on the touch sensitive screen, subsequent to the user having selected the print item and a selected printer from the list, a print job related to the email is transmitted to the selected printer over the WLAN. Additionally, the smart phone further supports voice activated commands, such as printing or replying to emails received at the Smart Phone.
COMMUNICATION MAXIMIZATION STRUCTURE AND SYSTEM
A communication structure for both personal communication services and broadly disseminated communication services is described. The communication structure includes a communication unit having telecommunication capability enabling a user of the communication structure to communicate to a remote individual. The communication structure also including multiple displays capable of displaying text, image, video data and further including non-digital advertising surfaces for displaying static images and a speaker system for broadcasting messages. The multiple displays and non-digital advertising surfaces allowing for communication with individuals within visual range of the communication structure. The multiple displays having synchronization capability, allowing for coordination of the text, image and video data displayed. The communication structure being connectable to other communication structures and the multiple displays of the multiple communication structures also having synchronization capability. The multiple displays, non-digital advertising surfaces and speaker system providing a communication platform for widespread dissemination of advertisements and other messages.
SYSTEM AND METHOD FOR DISPLAYING THE HISTORY OF A USER'S INTERATION WITH A VOICE APPLICATION
As a user interacts with a voice application, a history of the prompts played to the user and the users responses are displayed to the user. The displayed prompts and displayed responses could be summaries of the prompts and responses, or they could be full transcriptions of the prompts and responses. A user may be able to select a prompt or response in the history to return to a certain point in the voice application. It may be possible for a user to save a history of the interactions that occurred when a voice application was performed, and to recall the history to continue on from a selected location in the history.