H04M1/645

Exercise-Based Call Processing Method, Apparatus, and Electronic Device
20230122690 · 2023-04-20 ·

This application provides an exercise-based call processing method, an apparatus, and an electronic device, to intelligently process a call based on an exercise status of a user, which improves efficiency of interaction between the device and the user. The exercise-based call processing method may be applied to an electronic apparatus. The method includes: obtaining exercise data, detected by at least one sensor, of the user; determining the exercise status of the user of the electronic apparatus, where the exercise data is used to represent a current exercise status of the user; and when a system in which the electronic apparatus is located receives the call, determining, based on a determined current exercise status of the user, a processing action corresponding to a current call, and performing the processing action.

VIRTUAL VOICE RESPONSE AGENT INDIVIDUALLY CONFIGURED FOR A USER

A call can be received from a user. At least one input can be received from the user. Responsive to receiving the input(s) from the user, a user profile for the user can be identified or created. The user profile can indicate one or more speech traits of the user. A virtual intelligent voice response (VIVR) agent individually configured for the user can be identified or created. The VIVR agent can be configured to include, or identify, one or more VIVR agent features corresponding to the speech trait(s) of the user. The user can be interacted with on the call by generating synthesized speech using parameters specified by the VIVR agent feature(s) included in, or identified by, the VIVR agent individually configured for the user.

Dynamic interactive voice interface

A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.

Systems and methods for improved call handling
11170757 · 2021-11-09 · ·

Systems and methods for sending text messages in audio form over voice calls. When a user receives an incoming voice call, the system can enable a user to type a “text” message to the caller. Rather than being sent as a text message, however, the system can send the text message directly to the microphone of the user's equipment (UE) as a voice synthesized audio file, or text-to microphone (TTM) message. The audio file is then sent from the user's UE to the caller's UE, in effect “reading” the text message to the caller. The caller hears the contents of the message, in the form of a voice synthesized audio file over the speaker of the caller's UE. The system can mute the microphones on one or both UEs during the TTM process to create a virtually silent process from the user's standpoint.

System and Method for Providing In-Call Display
20210126997 · 2021-04-29 ·

A system and a method for providing in-call display is disclosed. A first interface wirelessly communicating to a second interface via a wireless communication channel. A call interface is configured to display said link upon clicking over said user interface. A media content interface is configured to display a plurality of options generated in real-time when said call is connected to said server interface. A first database consists of a plurality of modules for each service offered by said server interface, wherein each module from said first database comprises said plurality of options for said user interface to select. A second database is configured to receive said plurality of modules in real-time when said call is connected to said server interface, wherein said user interface is configured to select one or more of modules to according to a desired requirement of a user.

Dynamic and configurable response to incoming phone calls
10291761 · 2019-05-14 ·

A method is provided which comprises: receiving, by a phone, a phone call from a caller device; providing, by the phone, an indication of the phone call to a user of the phone; subsequent to providing the indication of the phone call, receiving (i) a selection of an option to decline the call with a customized audio message and (ii) an indication of a time duration; generating an audio message, the audio message indicating that the user of the phone is likely to call back the caller device within the time duration; and causing the audio message to be transmitted to the caller device.

Dynamic interactive voice interface

A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.

Virtual voice response agent individually configured for a user

A call can be received from a user. At least one input can be received from the user. Responsive to receiving the input(s) from the user, a user profile for the user can be identified or created. The user profile can indicate one or more speech traits of the user. A virtual intelligent voice response (VIVR) agent individually configured for the user can be identified or created. The VIVR agent can be configured to include, or identify, one or more VIVR agent features corresponding to the speech trait(s) of the user. The user can be interacted with on the call by generating synthesized speech using parameters specified by the VIVR agent feature(s) included in, or identified by, the VIVR agent individually configured for the user.

Method and Apparatus for Controlling Feedback Information
20180152814 · 2018-05-31 ·

Methods and apparatuses for providing feedback information to a second terminal, to avoid disturbance of data directed to a user associated with a first terminal. The method includes receiving data directed to the user associated with the first terminal, transmitting a request for a current status of the user to the wearable device, receiving broadcast packets, wherein the broadcast packets comprises an identifier of the wearable device and the current status of the user, based on the identifier of the wearable device, determining whether the wearable device has been paired with the first terminal, and if so, executing, at the first terminal, at least one feedback operation directed to the second terminal using the current status of the user to indicate the current status of the user.

SYSTEMS AND METHODS FOR IMPROVED CALL HANDLING
20180096676 · 2018-04-05 ·

Systems and methods for sending text messages in audio form over voice calls. When a user receives an incoming voice call, the system can enable a user to type a text message to the caller. Rather than being sent as a text message, however, the system can send the text message directly to the microphone of the user's equipment (UE) as a voice synthesized audio file, or text-to microphone (TTM) message. The audio file is then sent from the user's UE to the caller's UE, in effect reading the text message to the caller. The caller hears the contents of the message, in the form of a voice synthesized audio file over the speaker of the caller's UE. The system can mute the microphones on one or both UEs during the TTM process to create a virtually silent process from the user's standpoint.