A computer-implemented billing method including displaying, on a video call screen, video data related to a counterpart terminal with which a video call is connected, recognizing reaction information input from the counterpart terminal based on the video data related to the counterpart terminal displayed on the video call screen, and generating billing data related to the recognized reaction information of the counterpart terminal based on a billing policy may be provided.

A method for identifying a fraudulent phone number is provided. The method includes receiving a user report dataset indicating fraudulent activity corresponding to a phone number, and responsive to receiving the user report dataset, identifying a record in a database corresponding to the phone number. The method further includes tagging the record to identify the phone number as being associated with fraudulent activity.

A method including: receiving a user report dataset indicating fraudulent activity corresponding to a phone number; responsive to receiving the user report dataset, identifying a record in a database corresponding to the phone number; and tagging the record to identify the phone number as being associated with fraudulent activity.

This disclosure is directed to techniques for directly managing, via a cellular modem device, an in-home Internet service subscription plan for using an in-home Internet service from a wireless carrier network. The cellular modem device may facilitate adjustment of the in-home Internet subscription plan by monitoring Internet service usage at the cellular modem device and then comparing a monitored Internet service usage with a corresponding threshold value. Based on this comparison, the cellular modem device may present to the subscriber a selection that correspond to different adjustments in the subscription plan. The cellular modem device may then send a request for adjustment to Internet service provider based on a user-entered selection and a notification is thereafter received by the cellular modem device for the adjustment of the subscription plan by the Internet service provider.

Telecommunication services systems and methods are disclosed. The telecommunication services systems and methods preferably enable a buyer to certify and activate a used wireless telecommunications device. The systems and methods may also be employed to provide the buyer with specialized pricing options and other customized services.

Telecommunication services systems and methods are disclosed. The telecommunication services systems and methods preferably enable a buyer to certify and activate a used wireless telecommunications device. The systems and methods may also be employed to provide the buyer with specialized pricing options and other customized services.

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

This disclosure is directed to techniques for directly managing, via a cellular modem device, an in-home Internet service subscription plan for using an in-home Internet service from a wireless carrier network. The cellular modem device may facilitate adjustment of the in-home Internet subscription plan by monitoring Internet service usage at the cellular modem device and then comparing a monitored Internet service usage with a corresponding threshold value. Based on this comparison, the cellular modem device may present to the subscriber a selection that correspond to different adjustments in the subscription plan. The cellular modem device may then send a request for adjustment to Internet service provider based on a user-entered selection and a notification is thereafter received by the cellular modem device for the adjustment of the subscription plan by the Internet service provider.

A system is disclosed that comprises a presentation system configured to receive a request from a wireless communication service customer and initiate an application programming interface call to an action tool. The system also comprises the action tool that accesses and analyzes customer analytics data and determines and sends potential actions based on the analysis to a rules engine. The system additionally comprises the rules engine that applies rules to select and send an action to the presentation system. The presentation system is further configured to generate and provide a customized GUI comprising a selectable button corresponding to the action to a display of an electronic device associated with the customer. The system further comprises a provisioning system configured to provision the customer with a different wireless communication service plan in response to the electronic device receiving an input to the customized GUI indicating selection of the selectable button.

This disclosure is directed to techniques for directly managing, via a cellular modem device, an in-home Internet service subscription plan for using an in-home Internet service from a wireless carrier network. The cellular modem device may facilitate adjustment of the in-home Internet subscription plan by monitoring Internet service usage at the cellular modem device and then comparing a monitored Internet service usage with a corresponding threshold value. Based on this comparison, the cellular modem device may present to the subscriber a selection that correspond to different adjustments in the subscription plan. The cellular modem device may then send a request for adjustment to Internet service provider based on a user-entered selection and a notification is thereafter received by the cellular modem device for the adjustment of the subscription plan by the Internet service provider.