Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.

One embodiment of the present invention provides a collect call method and system thereof, more particularly, in order to charge the called party with a uniform toll for collect call, which is determined by only the type and location of called party terminal. In one embodiment, the collect call method, system and a counsel service providing method use a free VoIP network for part of the voice call link and a charge PSTN network for the rest of the voice call link. In one embodiment, if the first link corresponding to the collect call request is established, the collect call switch calls the called party terminal to establish the second link, and billing on the second link is initiated.

The system and method alters the data delivery service plan of a subscriber in response to a network degradation event that negatively affects the subscriber's plan during transportation (e.g. in flight). In response to the subscriber's request, the system and method grants the subscriber access to the in-flight network and/or data during the flight. Additionally, the system and method monitors and detects network degradation events during the flight. If an event occurs that negatively affects the subscribers plan during the flight, the system and method determines a time extension for the subscriber to access the network and/or data based on the duration of the network degradation event. The system and method also modifies the subscriber's plan based on the determined time extension and notifies the subscriber about the network degradation event and plan modification. The plan modification may credit the subscriber additional time, data, and/or services.

Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.

A method includes determining that a token associated with a customer is present in a store; and sending, to a mobile device associated with the customer, a signal to prepare the mobile device to be able to receive a marketing offer.

The disclosed technology teaches alerting a network operator to deteriorated wireless network conditions with granularity and reduced false alerts, including receiving tracked performance indicators (KPIs) for multiple components of voice, data and messaging and accessing a mapping for combining the performance indicators into quality sub-indicators for individual users and into key quality indicators (KQI) for the individual users. This includes smoothing the current KQI measures of performance over time to reduce the impact of brief transitory events, accessing a weekly profile of KQIs, and comparing KQIs for a current time window to past KQIs for a corresponding time window for the individual users operating mobile devices in part of the cellular network that is a focus of interest. Based on the comparing, the disclosed technology includes generating alerts that report out-of-range current KQIs within the focus of interest that are persistently out-of-range for longer than a configurable time.

One embodiment of the present invention provides a collect call method and system thereof, more particularly, in order to charge the called party with a uniform toll for collect call, which is determined by only the type and location of called party terminal. In one embodiment, the collect call method, system and a counsel service providing method use a free VoIP network for part of the voice call link and a charge PSTN network for the rest of the voice call link. In one embodiment, if the first link corresponding to the collect call request is established, the collect call switch calls the called party terminal to establish the second link, and billing on the second link is initiated.

One embodiment of the present invention provides a collect call method and system thereof, more particularly, in order to charge the called party with a uniform toll for collect call, which is determined by only the type and location of called party terminal. In one embodiment, the collect call method, system and a counsel service providing method use a free VoIP network for part of the voice call link and a charge PSTN network for the rest of the voice call link. In one embodiment, if the first link corresponding to the collect call request is established, the collect call switch calls the called party terminal to establish the second link, and billing on the second link is initiated.

Network status information is provided to a mobile device. The data usage of the mobile device is tracked. A data usage criterion is determined from an account for the mobile device. The account information is stored on at least one server. The data usage is compared with the data usage criterion. Based on the comparison, it is determined whether the data usage meets the data usage criterion. Upon determining that the data usage meets the data usage criterion, a notification message is sent to the mobile device in real time through an information element field within an existing message in a bearer channel of the wireless packet data communication network. The notification message may instruct the mobile device to prevent generation and/or transmission of automatic network access requests while allowing user-initiated network access requests.

A system, method, and computer readable medium comprising instructions for handling insufficient account balance of subscribers in a mobile communications network is disclosed. A request for communication is received from a mobile station. A determination is made as to whether a subscriber of the mobile station has an insufficient account balance. If the subscriber has an insufficient account balance, the request is withheld and the mobile station is notified by a short message.