Methods and systems for sharing data usage by a plurality of SIM cards at a plurality of network devices are disclosed. Each of the plurality of network devices is capable of housing at least one SIM card from the plurality of SIM cards. The method comprises the steps of determining the total data usage allowance. A remaining total data usage allowance is determined by either retrieving it from a carrier server or by subtracting aggregated data usage information from the total data usage allowance. The method further comprises restricting use of one or more of the plurality of SIM cards when the remaining total data usage allowance is below a first threshold until the remaining total data usage allowance is above the first threshold. The total data usage allowance is changed to a first value periodically or according to an administrator's instruction.

The techniques for metering Video over LTE (ViLTE) data usage may ensure data consumption by subscribers are in line with their recurring service plans. A request to establish a video bearer between a mobile telecommunication network and a user device for a multimedia call may be received at a policy engine of a mobile telecommunication network. Subsequently, information that indicates a connection type used by the user device to connect to the mobile telecommunication network may be retrieved from a gateway of the network. The video bearer for a video over wireless local area network call of the user device may be established without ViLTE data usage metering in response to the user device having a WLAN connection type. However, the video bearer for a ViLTE call may be established with ViLTE data usage metering in response to the user device having a LTE connection type.

A process of modifying a usage allotment of a shared subscription in a third party wireless network includes implementing a metering system in a network separate from the third party wireless network and activating a plurality of wireless devices associated with the shared subscription in response to identification of each of the plurality of wireless devices and confirmation of use of a respective tracking system that tracks a respective usage allotment for each of the plurality of wireless devices on the metering system. In addition, the process includes receiving a change request to reallocate the respective usage allotment for at least two of the plurality of wireless devices and forwarding modification instructions to the at least two wireless devices. Furthermore, the process includes requesting confirmations from the at least two wireless devices that the modification instructions have been received and modifying the respective usage allotments for the at least two wireless devices in response to receiving confirmation from the at least two wireless devices.

An architecture to allow Multi-Access Edge Computing (MEC) billing and charge tracking, is disclosed. In an example, a tracking process, such as is performed by an edge computing apparatus, includes: receiving a computational processing request for a service operated with computing resources of the edge computing apparatus from a connected edge device within the first access network, wherein the computational processing request includes an identification of the connected edge device; identifying a processing device, within the first access network, for performing the computational processing request; and storing the identification of the connected edge device, a processing device identification, and data describing the computational processes completed by the processing device in association with the computational processing request.

An architecture to allow Multi-Access Edge Computing (MEC) billing and charge tracking, is disclosed. In an example, a tracking process, such as is performed by an edge computing apparatus, includes: receiving a computational processing request for a service operated with computing resources of the edge computing apparatus from a connected edge device within the first access network, wherein the computational processing request includes an identification of the connected edge device; identifying a processing device, within the first access network, for performing the computational processing request; and storing the identification of the connected edge device, a processing device identification, and data describing the computational processes completed by the processing device in association with the computational processing request.

Asynchronous and/or synchronous zero charge telephony protocol systems and methods may include an asynchronous signaling switch and/or a call duration time quota from a synchronous charging onset to place and complete a call. A call request is received with a second device mobile address. The asynchronous systems include instructions to automatically modify the mobile address with a routing prefix when the first device has insufficient balance or independent of balance, route to the asynchronous signaling switch based on an associated modified address trunk path, revert to the call signal at the asynchronous signaling switch, and deliver and automatically disconnect the call immediately when the call is completed. The synchronous systems include instructions to automatically set the call duration time quota upon insufficient balance, and deliver and automatically disconnect the call from the second user mobile device when the call is completed and the call duration time quota is exceeded.

Aspects of the subject disclosure may include, for example, automatically detecting a service issue of a telecommunication system that may impact a customer of a telecommunication service provider of the telecommunication system, predicting, by the processing system, a future customer care interaction by the customer as a result of the service issue, initiating a resolution action of the telecommunication system for the service issue before the customer contacts a customer care agent of the telecommunication service provider, wherein the initiating is responsive to the predicting the future customer care interaction and modifying a component of the telecommunication system to improve efficiency of operation of the telecommunication system by reducing a number of customer care contacts by customers of the telecommunication service provider. Other embodiments are disclosed.

The present invention discloses methods and systems for sharing data usage by a plurality of SIM cards at a plurality of network devices. Each of the plurality of network devices is capable of housing at least one SIM card from the plurality of SIM cards. The method comprises the steps of determining the total data usage allowance. A remaining total data usage allowance is determined by either retrieving it from a carrier server or by subtracting aggregated data usage information from the total data usage allowance. The method further comprises restricting use of one or more of the plurality of SIM cards when the remaining total data usage allowance is below a first threshold until the remaining total data usage allowance is above the first threshold. The total data usage allowance is changed to a first value periodically or according to an administrator's instruction.

Aspects of the subject disclosure may include, for example, automatically detecting a service issue of a telecommunication system that may impact a customer of a telecommunication service provider of the telecommunication system, predicting, by the processing system, a future customer care interaction by the customer as a result of the service issue, initiating a resolution action of the telecommunication system for the service issue before the customer contacts a customer care agent of the telecommunication service provider, wherein the initiating is responsive to the predicting the future customer care interaction and modifying a component of the telecommunication system to improve efficiency of operation of the telecommunication system by reducing a number of customer care contacts by customers of the telecommunication service provider. Other embodiments are disclosed.

Aspects of the subject disclosure may include, for example, automatically detecting a service issue of a telecommunication system that may impact a customer of a telecommunication service provider of the telecommunication system, predicting, by the processing system, a future customer care interaction by the customer as a result of the service issue, initiating a resolution action of the telecommunication system for the service issue before the customer contacts a customer care agent of the telecommunication service provider, wherein the initiating is responsive to the predicting the future customer care interaction and modifying a component of the telecommunication system to improve efficiency of operation of the telecommunication system by reducing a number of customer care contacts by customers of the telecommunication service provider. Other embodiments are disclosed.