Embodiments of this application provide a real-time voice call control method performed by an electronic device. The method includes: obtaining a mixed call voice in real time during a cloud conference call, where the mixed call voice includes at least one branch voice; determining energy information corresponding to each frequency point of the call voice in a frequency domain; determining an energy proportion of each branch voice at each frequency point in total energy of the frequency point based on the energy information at the frequency point; determining a quantity of branch voices comprised in the call voice based on the energy proportion of each branch voice at each frequency point; and controlling the voice call by setting a call voice control manner based on the quantity of branch voices.

A computer implemented method for provisioning real-time social community based on location services, the computer implemented method includes: transmitting vehicle-related data to a database; receiving one or more vehicle-related preference corresponding to the vehicle-related data; filtering the vehicle-related data based on the vehicle-related preference to generate at least one filtered vehicle-related data corresponding to the other one of the end users; establishing a chat session between the one end user and the other one of the end users; and transmitting first associated data via the chat session.

Systems, methods, and applications for mobile intelligent outside sales assistance are provided. Embodiments include receiving speech for recognition of an outside sales call; converting the speech for recognition to text; parsing the converted text into outside sales triples; storing the outside sales triples in an enterprise knowledge graph of a semantic graph database; generating real-time outside sales insights in dependence upon the speech of the outside sales call and the stored outside triples in the enterprise knowledge graph; and presenting the real-time outside sales insights to an outside sales agent.

A device for communication includes one or more processors configured to receive, during an online meeting, a speech audio stream representing speech of a first user. The one or more processors are also configured to receive a text stream representing the speech of the first user. The one or more processors are further configured to selectively generate an output based on the text stream in response to an interruption in the speech audio stream.

Systems and methods for intelligently routing a member of an organization to a single point-of-contact within an optimized, secure network to address all the member's healthcare needs are described. The disclosed intelligent routing configurations transform and process, in real-time, vast amounts of member data to generate aggregated diagnoses and a member score specific to each member's household. The scores, among other things, are used to determine an identification of special needs and an appropriate advocate within the organization to route the member, and its account file containing real-time member and household level data.

A device, method and system for changing communication infrastructure based on call security level is provided. A device determines a call security level of a call occurring at a first communication infrastructure; the first communication infrastructure associated with a first security level; the call security level determined from one or more of; a profile of a caller on the call; and audio on the call. In response to determining that the call security level and the first security level are misaligned, the device causes the call to change to a second communication infrastructure associated with a second security level aligned with the call security level.

A server-side processing method for implementing an active initiation of a dialogue is disclosed, comprising: establishing a communication connection with a voice client, in response to a received request for establishing a connection from the voice client; receiving an information stream sent by the voice client through the communication connection; performing a dialogue decision-making process according to the information stream, obtaining and outputting an adapted dialogue content to the voice client upon determining that it is an active dialogue scenario. A server and a system for implementing an active initiation of a dialogue are also provided. The disclosed solutions realize intelligent decision-making for voice interaction, and can actively initiate a dialogue based on server-side decision-making, improving interaction experience and realizing intelligent interaction.

Implementations described herein relate to methods, systems, and computer-readable media to automatically answer a call. In some implementations, a method includes receiving a call from a caller device at a client device. The method further includes determining, based on an identifier associated with the call, whether the call matches auto answer criteria, and yin response to determining that the call matches the auto answer criteria, answering the call without user input and without alerting a user of the client device. The method further includes generating a call embedding for the call based on received audio of the call, comparing the call embedding with spam embeddings to determine whether the call is a spam call, and in response to determining that the call is a spam call, terminating the call.

Implementations relate to techniques for providing context-dependent search results. A computer-implemented method includes receiving an audio stream at a computing device during a time interval, the audio stream comprising user speech data and background audio, separating the audio stream into a first substream that includes the user speech data and a second substream that includes the background audio, identifying concepts related to the background audio, generating a set of terms related to the identified concepts, influencing a speech recognizer based on at least one of the terms related to the background audio, and obtaining a recognized version of the user speech data using the speech recognizer.

A method may include obtaining an indicator that a first device is in a location of a second device and in response to obtaining the indicator, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device. The method may further include after sending the redirect request and after a communication request to a communication session is directed to the first device, obtaining, at the second device, a communication indication to participate in the communication session. The method may further include directing audio of the communication session to a transcription system and obtaining, at the second device, the transcription of the audio from the transcription system. The method may also include presenting, by the second device, the audio and the transcription.