A digitmap configuration method, device and system are described. The method includes: detecting, by a session initiation protocol (SIP) server, a configuration condition; and when the configuration condition is satisfied, issuing, by the SIP server, a latest digitmap using a MESSAGE to an SIP terminal. The method, device and system realize the flexible configuration conducted on a digitmap of an SIP terminal, and solve the problem that the related SIP terminal digitmap configuration manner lacks flexibility.

One or more aspects of the disclosure relate to various functions and processes related to routing of calls based on origination and/or destination information. In one aspect, a method may comprise receiving a request for a call session, and the request may include an indicator that may indicate whether to route a call based on origination and/or destination information of the call session. Based on the indicator, a routing element may determine whether the call session should be routed based on origination information and/or destination information.

A dialing method for a calling party includes determining a plurality of phone number groups to be dialed in a simultaneous or sequential ringing mode, each of the groups including at least one phone number; and transmitting the plurality of phone number groups and a dialing flag to a calling server. The dialing flag including a simultaneous or sequential ringing flag indicating that the plurality of phone number groups are to be dialed in the simultaneous or sequential ringing mode. The calling party can freely custom multiple phone numbers expected to be rung simultaneously or sequentially and transmit them to a calling server, without registering in the calling server in advance. Thus, the trouble of the user registering the numbers in the calling server may be avoided and the calling server does not need to maintain a large-scale database for storing the multiple numbers at a large cost.

One or more aspects of the disclosure relate to various functions and processes related to routing of calls based on origination and/or destination information. In one aspect, a method may comprise receiving a request for a call session, and the request may include an indicator that may indicate whether to route a call based on origination and/or destination information of the call session. Based on the indicator, a routing element may determine whether the call session should be routed based on origination information and/or destination information.

There is provided a mechanism that allows automated calls made from a set of one or more numbers to be detected and routed in an appropriate manner. The calls are classified based, at least in part, on one or more features of a call frequency time series that is generated from data representing a plurality of calls previously made from a set of one or more numbers by determining a respective number of calls made by the set of numbers during each of a plurality of time intervals. The classification indicates whether the calls include automated calls. Further calls from the set of numbers are routed in accordance with the classification.

Asynchronous and/or synchronous telephony protocol systems and methods may include an asynchronous signaling node (ASN) and/or a call duration time quota from a charging onset to place and complete a call based on a first device call request as received from a first user mobile device on a packet switched network. The asynchronous systems include instructions to automatically modify the telephony address with a prefix and destination address when the first device has insufficient or independent balance or upon a network exception; route the modified call signal to the ASN; and deliver and automatically disconnect the call when the call is completed. The synchronous systems are balance-independent and include instructions to automatically set the call duration time quota upon such exception, and deliver and automatically disconnect the call from the second user telephony device when the call is completed or when the call duration time quota is exceeded.

A computer-implemented method for routing a call from an electronic device to a first target organization. The method, executed by a server, comprises: receiving a request for a first digital content item; generating the first digital content item with an indication of a unique telephone number; and mapping the unique telephone number to the user and the first digital content item. After a predetermined activity time, the unique telephone number is disassociated from the first digital content item and placed into a quarantine pool. After a predetermined quarantine time, the unique number is removed from the quarantine pool and assigned to a second target organization selected by: determining a first business profile associated with the first target organization; determining a second business profile associated with the second target organization; and verifying that the first business profile and the second business profile are different.

A technology that facilitates implementation of verified routing scripts for a dynamic routing engine (DCE) of one or more automatic call distribution (ACD) systems is disclosed. Exemplary implementations may: emulate a DRE of one or more ACD systems; provide a training corpus to simulate inbound telephony calls to the DRE and simulate context of the simulated inbound telephony calls; obtain to-be-executed routing scripts; execute the routing scripts on emulated DRE with the provided training corpus to simulate inbound telephony calls to the DRE under the simulated context of the simulated inbound telephony calls; determine that the routing scripts executed within defined parameters; in response to the determination, verify the routing scripts; and provide the verified routing scripts for execution on a live DRE of one or more active ACD systems.

One or more aspects of the disclosure relate to various functions and processes related to routing of calls based on origination and/or destination information. In one aspect, a method may comprise receiving a request for a call session, and the request may include an indicator that may indicate whether to route a call based on origination and/or destination information of the call session. Based on the indicator, a routing element may determine whether the call session should be routed based on origination information and/or destination information.

A technology that facilitates implementation of verified routing scripts for a dynamic routing engine (DCE) of one or more automatic call distribution (ACD) systems is disclosed. Exemplary implementations may: emulate a DRE of one or more ACD systems; provide a training corpus to simulate inbound telephony calls to the DRE and simulate context of the simulated inbound telephony calls; obtain to-be-executed routing scripts; execute the routing scripts on emulated DRE with the provided training corpus to simulate inbound telephony calls to the DRE under the simulated context of the simulated inbound telephony calls; determine that the routing scripts executed within defined parameters; in response to the determination, verify the routing scripts; and provide the verified routing scripts for execution on a live DRE of one or more active ACD systems