A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call.

A conferencing system that is connected to multiple information processing devices over a network and provides each of the multiple information processing devices with a conference screen, comprises: a first participant information obtaining unit that obtains first participant information corresponding to a first participant who participates in a video conference by using each of the multiple information processing devices; a second participant information obtaining unit that obtains second participant information related to a second participant who indirectly participates in the video conference together with the first participant; and a display controller that: displays the first participant information obtained by the first participant information obtaining unit in a predetermined display area on the conference screen; and displays the second participant information obtained by the second participant information obtaining unit in the predetermined display area on the conference screen.

A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host device for the attendee device to join, receive a request from the attendee device to join the conference call, and connect the attendee device to the conference call.

Computerized systems are provided for determining an identity of one or more users that use a same audio source, such as a microphone. The identity of one or more users that use a same audio source can based on generating a list of participant candidates who are likely to participate in an associated event, such as a meeting. For instance, embodiments can generate one or more network graphs of a meeting invitee any only voice input samples of the meeting invitee's N closest connections are compared to an utterance to determine the identity of the user associated with the utterance. One or more indicators that identify the users who are using the same audio source, as well as additional information or metadata associated with the identified user can be caused to be presented.

Computerized systems are provided for determining an identity of one or more users that use a same audio source, such as a microphone. The identity of one or more users that use a same audio source can based on generating a list of participant candidates who are likely to participate in an associated event, such as a meeting. For instance, embodiments can generate one or more network graphs of a meeting invitee any only voice input samples of the meeting invitee's N closest connections are compared to an utterance to determine the identity of the user associated with the utterance. One or more indicators that identify the users who are using the same audio source, as well as additional information or metadata associated with the identified user can be caused to be presented.

Providing zip tones for a call includes receiving, by a computer of a contact center, a call-related event for the call; generating, by the computer of the contact center, one zip tone from among a plurality of different zip tones based on the call-related event, wherein the one zip tone is indicative of one or more attributes of the call-related event that are different than other call-related events; transmitting, by the computer of the contact center, the one zip tone to a device associated with a call participant of the call; and requesting, by the computer of the contact center, customization instructions for one or more of the plurality of different zip tones

Providing zip tones for a call includes receiving, by a computer of a contact center, a call-related event for the call; generating, by the computer of the contact center, one zip tone from among a plurality of different zip tones based on the call-related event, wherein the one zip tone is indicative of one or more attributes of the call-related event that are different than other call-related events; transmitting, by the computer of the contact center, the one zip tone to a device associated with a call participant of the call; and requesting, by the computer of the contact center, customization instructions for one or more of the plurality of different zip tones

An example electronic device for conducting conference calls includes a memory to store a user profile including first identifying information of a first participant in a conference call. A receiver receives second identifying information of the first participant from a transmitting device associated with the first participant. The first identifying information and the second identifying information form an identifier for the first participant. An audio encoder receives an audio signal. A processor, in response to determining which transmitting device is nearest to a source of the audio signal relative to other transmitting devices, identifies the first participant as a source of the audio signal, and combines the identifier for the first participant with the audio signal generated by the first participant. A router forwards the combined identifier and audio of the first participant to a receiving device of a second participant in the conference call.

A videoconferencing endpoint is described that uses a combination of face detection, motion detection, and upper body detection for selecting participants of a videoconference for group framing. Motion detection is used to remove fake faces as well as to detect motion in regions around detected faces during postprocessing. Upper body detection is used in conjunction with the motion detection in postprocessing to allow saving faces that have been initially detected by face detection for group framing even if the participant has turned away from the camera, allowing the endpoint to keep tracking the participants region better than would be possible based only on an unstable result coming from face detection.

A speakerphone system is shared with multiple participant devices of participants in a physical meeting that are using a web conferencing service. An active speaker is identified from the participants. The participant device of the active speaker is switched, such that the speakerphone system receives and renders audio of the active speaker. Video of the participant device of the active speaker is enabled, such that the web conferencing service displays the video to the participant devices.