Systems, devices, and methods including: capturing, by a capture device, an audio and corresponding location metadata associated with an emergency call; refining the location metadata to provide a refined location metadata; correlating, by the capture device, the refined location metadata of the emergency call with a geofenced location of the computing devices of one or more first responders (FRs); screening, by the capture device or the computing device, the emergency call data; transmitting, by the capture device, a first signal to the one or more computing devices based on the correlation, the transmitted signal including a portion of the captured audio and corresponding location metadata; receiving, by the capture device, an accept signal from the one or more computing devices of one or more FRs; transmitting, by the capture device, a second signal to the one or more computing devices based on the received accept signal.

Call spoofing can be mitigated by providing geolocation information to the called device. For example, when a call rings, a geolocator can be invoked and the incoming call display screen can show a carrier logo and/or a geolocator globe illustrating the location of the call originator. The geolocation session initiation protocol data can be confirmed by a network device and compared against carrier specific data of the calling device to authenticate voice calls for called devices. In one embodiment location data of the calling device can purposely be shared in order to facilitate the mitigation of call spoofing.

Location determination and telephone number distribution for emergency calls is enabled by a telephony system which maintains multiple pools of telephone numbers. Each pool corresponds to a different region such that the pools of telephone numbers are defined at the region-level rather than at the site-level. The telephony system determines the location of a calling device initiating an emergency call regardless of whether the calling device is at a known site. Based on the determined location of the calling device, one of the pools of telephone numbers which corresponds to that location is selected. The telephony system thereafter distributes a telephone number for the calling device to use for the emergency call from that selected pool of telephone numbers to facilitate an emergency call between the calling device and a local public safety answering point.

A server is configured to provide data communications services to a plurality of endpoint devices. Geolocation information identifying a first geographic location of the particular endpoint device is received at the server and from an application running on an endpoint device. A second geographic location for an IP address is compared to the first geographic location. In response to a mismatch between the compared geographic locations, a location database is modified to include an entry specifying that the particular endpoint device is located at the first geographic location. For an outgoing telephone call from the endpoint device, the modified entry is used to select a telephone carrier. The outgoing telephone call is routed using the selected telephone carrier.

An initial data center is selected to host the online conference. This data center can be selected based on the locations of the participants, a weighting (or ‘priority’) of the participants, or a combination of the two (e.g., locations that are weighted by the participant's priority.) Typically, the data center closest to the centroid (i.e., geometric center, or ‘center of mass’) of the participants is selected. In anticipation that participants will join and/or leaver the conference, a list is calculated that each possible change to a respective data center that will be selected if that change occurs. This list may be distributed to the data centers that, if selected, would host the online conference.

A method and system are disclosed for determining the geographic location of a user communicating on a communications network such as the Internet. In one embodiment, a provider of a product or service: (a) receives the user's phone number (or other identification for contacting the user's station), and (b) supplies the user's station with a distinctive identifier. The provider then supplies a location determining service with the user's phone number (or other identification). A phone call is made to the phone number by the location determining service for retrieving the distinctive identifier from the network station having the phone number. If the distinctive identifier is retrieved and the location determining service determines that the user's station is within an appropriate geographical area (or not within an inappropriate area), then the provider can provide the requested product or service to the user.

A system for identifying local emergency response resources and sending emergency response to the location of a third party communication device by identifying the location of a third party communication device based on the device's geospatial placement, street address associated with the communication device, user designated address, or IP address, and from the location, using a National Emergency Telephone Number System (NETNS) to identify an emergency dispatch office location nearest to and that serves the area where the third party communication device is located, communicating the location of the third party communication device to the local dispatch office, and communicating with that emergency dispatch office the nature of the emergency so that the user of the third party communication device can get assistance.

A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events.

Described herein are systems, devices, methods, and media providing emergency data to emergency service providers (ESP; e.g., public safety answering points (PSAPs)). Also provided are systems, methods, and media for utilizing location data and geofences to provide emergency data to ESPs and interactive graphical displays to efficiently display relevant emergency data.

A system for providing locations of emergency callers receives call data related to emergency calls received at a public safety answering point (PSAP) and a supplemental data signal that includes a location of an emergency. A signal correlation engine determines whether the supplemental data signal corresponds to one of the emergency calls received at the PSAP. A web server provides a user interface that includes a map and a supplemental signal indicator corresponding to the supplemental data signal. The supplemental signal indicator is positioned on the map at the location of the emergency, and the supplemental signal indicator has a visual characteristic indicating whether or not the supplemental data signal corresponds to an emergency call received at the PSAP.