A method includes receiving, by a computing device of a media service provider, a search request associated with a first product. The search request is received from a media device associated with a subscriber of a service provided by the media service provider. The method includes, in response to the search request, determining, by the computing device, a responsible party associated with the first product based on a purchase date of the first product and a return period for the first product. The method also includes sending, from the computing device to the media device, contact information of the responsible party. The contact information is to be displayed by the media device to a display device with an option to contact the responsible party.

Systems and methods are operable to notify a user of content availability. An exemplary embodiment receives a content availability notification request that specifies at least one content of interest, searches current electronic program guide (EPG) information to identify the content of interest, determines that the information identifying the specified content of interest is unavailable based upon the search of the current EPG information, generates a content availability reminder that is associated with the specified content of interest, monitors a content database to determine an availability of the specified content of interest identified in the content availability reminder, determines that the specified content of interest is available when the monitored content database indicates availability of the specified content of interest, and generates a content availability reminder notification that indicates at least a title of the specified content of interest.

Provided is a method for assisting video content viewing, the method being performed by processing circuitry of a user terminal, and the method including displaying a playback screen of first video content on a display of the user terminal, the first video content being played on the playback screen, generating a graphic object configured to enable playback of similar content associated with a first playback time of the first video content, and displaying the graphic object on the display together with the playback screen of the first video content.

Systems and methods provide for receiving a request for an alternate data stream of a plurality of individual data streams than an active data stream currently being displayed on a computing device, during display on the computing device of a stitched data steam comprising the plurality of individual data streams associated with a common audio timeline. The systems and methods further providing for determining a subset of the plurality of individual data streams of the stitched data stream associated with a time period of the active data stream in the common audio timeline, selecting the alternate data stream from the subset of the plurality of individual data streams, and providing the alternate data stream to the computing device, wherein the display of the active data stream on the computing device transitions to the alternate data stream on the computing device in the common audio timeline.

Media content search results ranked by popularity is described. In embodiment(s), a search request for television media content can be initiated by a viewer, and television media content that is relevant to the search request can be identified. The relevant television media content can then be ranked based on a popularity rating and the relevant television media content can be displayed in an ordered list that is ordered by popularity rankings.

Methods, apparatuses and media for providing content upon request are provided. A search request for content is received from a user. A first filter is applied to the search request to modify the search request before a search algorithm searches for the content to return in response to the search request. Items of content are determined based on the search request to which the first filter is applied. A second filter is applied to the items of content to determine search results. The search results are provided to the user.

Described herein are various embodiments for customizing search results in a multi-content source environment. An embodiment operates by receiving input corresponding to a search from a user and retrieving a content history indicating which content was previously viewed by the user. It is determined that the content of the content history is organized into one or more preconfigured categories. A new category of content is generated based on the content history for the user. The content of the content history for user is arranged based on both the new category and at least a subset of the one or more preconfigured categories. The arranged content is displayed in a manner customized to the user.

An interactive television program guide system is provided in which a viewer may direct a television to simultaneously display a selected television program and a program guide display. A viewer may use the program guide display to browse available video-on-demand (VOD) while continuing to view a previously selected program in the background. The viewer may browse through video-on-demand programs on the program guide display using a variety of keys on a remote control unit. The viewer may direct the program guide to order a given video-on-demand program/and set a desired broadcast time for that program.

Systems and methods for providing blackout support in video mosaic environments are disclosed. In response to receiving a request for a video mosaic page, screen data, which may include blackout information, is received. The screen data identifies the video assets in the video mosaic page. A determination is made, based at least in part on the screen data, whether any video assets in the video mosaic page should be blacked out. Blacked out assets may be masked and their associated audio blocked. In addition, an overlay of options associated with the blacked out asset may be presented. The overlay may include options to substitute the blacked out asset with replacement content, search for similar content, or retrieve more information about the blackout.

The playback of video content upon a display is enhanced through the unobtrusive presentation of extrinsic data upon the same display. A video content feature is rendered on a display. A quantity of extrinsic data relevant to a current time in the video content feature is determined based at least in part on viewing history of a user. A graphical element presenting at least a portion of the extrinsic data is rendered on the display while the video content feature is also being rendered on the display.