DISPENSING SYSTEM

Abstract

The present invention relates to a system consisting of a) a plurality of containers having an information label which contains a unique and distinct container identification that can be read out, b) a first read device for reading out container identifications from information labels and for generating a data string on the basis of the read out container identification, c) a database (4) for storing the data string in a database entry and d) a control device which initiates the transmission of the generated data string to the database (4).

Claims

1. A system comprising a) a plurality of containers having an information carrier which contains a unique and distinct container identification which can be read out, b) a first reading device for reading out container identifications from information carriers and for generating a data string on the basis of the read-out container identification, c) a database (4) for storing the data string in a database entry, and d) a control device which causes transmission of the generated data string to the database (4).

2. A system according to claim 1 characterised in that there is provided a second reading device for reading out information carriers and for generating a data string on the basis of the read-out information, wherein both the first reading device and also the second reading device are so adapted that they add an item of status information to the data string, wherein the status information has the same status for all data strings generated by a reading device, wherein the status of the status information generated by the second reading device differs from the status of the status information generated by the first reading device.

3. A system according to claim 2 characterised in that the control device is so adapted that it stores the generated data string in the database (4) only when there is still no database entry having the same container identification and the same status.

4. A system according to one of claims 1 to 3 characterised in that the first reading device and/or the database (4) is or can be connected to a till system (6) in order to at least partially transmit the data string to the till system (6) or to receive data strings from the till system (6).

5. A system according to claim 1 characterised in that the database (4) is arranged remote from the first reading device, wherein the database (4) and the first reading device are connected together by way of a data link, wherein the data link is preferably wireless and best is in the form of a mobile radio link.

6. A system according to claim 1 characterised in that the information carriers are RFID tags and preferably NFC tags.

7. A system according to claim 1 characterised in that there is provided a computer program which can be loaded on to a smartphone (3) and which when run on a smartphone (3) can read identifications out of information carriers, wherein preferably the computer program produces a link to the database (4) and transmits data released by the user of the smartphone (3) to the database (4).

8. A system according to claim 1 characterised in that there is provided a customer reading device for reading in RFID tags or NFC chips which identify people, wherein preferably there is provided the device for reading in NFC chips of smartphones (3).

9. A system according to claim 8 characterised in that there is provided a deposit management system which provides that both a container identification is read out with the first reading device and also a customer identification is read out with the customer reading device, a database entry is generated which associates the deposit allocated to the identified container (1) with the customer identification and, as soon as the second reading device thereafter reads out the same container identification, the association between the customer identification and the deposit allocated to the identified container (1) is extinguished.

10. A system according to claim 1 characterised in that there is provided a use management system which associates with each detected container identification a value which is calculated on the basis of the number of detections of said container identification by the first reading device and possibly on the basis of further data, and files it in the database (4).

11. A system according to claim 1 characterised in that there is provided a time detection system which detects the time which has elapsed between the detection of the same container identification by two different reading devices and files that time or a value calculated from that time in the database (4).

12. A system according to claim 1 characterised in that there is provided a quantity detection system which determines the number of detections of container identifications and files the determined number possibly with further data in the database (4).

13. A system according to claim 11 characterised in that there is provided a date correlation system which files in the database (4) the value detected by the time detection system and/or [the] a value detected by [the] a quantity detection system together with the date relating to the time of detection or a value linked to said date.

14. A system according to claim 12 characterised in that there is provided an order management system which on the basis of the detected consumption quantity determines whether produce to be consumed has to be ordered and preferably automatically implements an order for the required produce.

15. A system according to claim 1 characterised in that the first reading device has a flat surface for setting down the container (1).

16. A system according to claim 14 characterised in that the reading device has a marking which marks the reading region of the reading device, wherein preferably the marking is a light marking, wherein the best is that the light marking temporarily changes the colour of the light after a successful reading-out operation.

17. A system according to claim 5 wherein data link is in the form of a mobile radio link.

18. A system according to claim 6 wherein the information carriers are NFC tags.

19. A system according to claim 8 wherein there is provided the device for reading in NFC chips of smartphones (3).

20. A system according to claim 16 wherein the light marking temporarily changes the color of the light after a successful reading-out operation.

Description

[0067] Further advantages, features and possible uses of the present invention will be apparent from the description hereinafter of a preferred embodiment and the accompanying Figure in which:

[0068] FIG. 1 shows a diagrammatic view of an embodiment of a system according to the invention.

[0069] The core of the system according to the invention is the container 1 which has an information carrier which is preferably fixed to the bottom of the glass and on which are placed a unique and distinct container identification which can be read out, and possibly further items of information. The unique and distinct container identification can be for example a multi-digit number which is assigned only one single time precisely to that glass 1. The additional information can be for example information about the capacity or about the drink which is typically consumed in that glass. In the preferred embodiment the information carrier is an NFC chip.

[0070] The system according to the invention is to be implemented in its simplest if, for each drink which can be obtained in the bar, there is a specific glass 1 matched to that drink. In that case it is sufficient for the corresponding information carrier of the glass to be detected by the reading station 2 in order to acquire information as to which drink is sold or dispensed in what amount. If a given form of glass is used for different drinks which are possibly also sold at different prices however it is necessary to communicate to the system what drink and in particular what price is charged to the customer. Input can be effected either by way of suitable input systems or at the reading station 2 or, if the reading station 2 and/or the database are linked to a digital till system 6, they can be input by way of the till system 6. The system according to the invention can either have an interface for connection to external till systems or it can have its own till system.

[0071] Embodiments are also conceivable in which such an input has to be effected only when the glass 1, instead of the drink intended for the glass 1, is used for another drink. If for example instead of a Pils beer, a customer orders a so-called Radler shandy consisting of a mixture of beer and lemonade then, before the drinking glass 1 is detected by the reading station 2, the system could be notified by way of the till system 6 that the glass 1 which is now to be detected contains not beer but Radler.

[0072] In the illustrated example the database 4 is a central server which can be positioned at any desired location world-wide. That server moreover can also be linked not only to the reading stations 2 of a given bar, but can acquire data from all bars world-wide which use the system according to the invention. In the illustrated example the link between the reading station 2 and the database 4 is by means of a mobile radio link which ensures that stable data transmission is possible even in the event of a poor Internet connection. The data stored in the database 4 can be evaluated with a data mining system 5 in order for example to obtain information about the drinking behaviour of the customers.

[0073] In that respect national and international regulations about data protection are self-evidently to be observed.

[0074] The system can contain a plurality of reading stations 2. Thus on the one hand reading stations 2 can be provided at the bar, in particular integrated in the bar counter, so that the barkeeper only has to put the ordered and prepared drinks down on the reading stations 2. Alternatively or in combination it is also possible to integrate corresponding reading stations 2 in tablets which are provided so that a waiting staff member can take the drinks arranged on the tablet to a table at which the customers are waiting, who ordered the corresponding drinks.

[0075] Finally reading stations 2 can also be arranged at or in the customer table. In that case both integration into the table top and also the provision of reading devices serving as a drinks coaster is possible. All the reading stations 2 described hereinbefore essentially serve to document delivery of the prepared drink.

[0076] In addition a second reading station can be arranged at a return station, for example a special area on the counter, at which the empty glasses are collected. Each empty glass 1 is detected at that reading station 2.

[0077] In addition a reading station 2 for NFC chips can be provided, which identify the customer. That can be effected for example by way of the smartphone 3 of the customer or by way of identity cards or credit cards presented by the customer.

[0078] Alternatively the bar operator could also give his customers individual chips or ID cards with a corresponding chip, for example against a deposit, with which the corresponding customer can be identified. At each order the corresponding ID chip of the customer is read out and the order is linked to the identity of the customer. Basically therefore the smartphone 3, the credit card, the identity card or the ID card supplied functions as a digital beer mat. At the end of the time spent in the bar the customer can then pay his bill. Alternatively it is also possible that the credit card or the mobile payment function of the smartphone 3 is already loaded with delivery of the drink, which represents a simplification for the customer as, at the end of the stay in the bar, it is no longer necessary to wait for the bill, and it is also a simplification for the bar operator as on the one hand bill-dodging is a thing of the past and on the other hand the payment operation which is intensive at present is eliminated.

[0079] In the same way a deposit can be debited to the customer and credited back again as soon as a corresponding glass 1 has been identified at the first or the second reading device.

LIST OF REFERENCES

[0080] 1 container, glass [0081] 2 reading station [0082] 3 smartphone [0083] 4 database [0084] 5 data mining system [0085] 6 till system [0086] 7 mobile payment