BEVERAGE KIOSK APPARATUS, SYSTEM, AND METHOD
20190287089 ยท 2019-09-19
Assignee
Inventors
Cpc classification
G06Q20/18
PHYSICS
G07F9/001
PHYSICS
B67D1/0888
PERFORMING OPERATIONS; TRANSPORTING
G06K7/10366
PHYSICS
G06Q20/204
PHYSICS
B67D2210/00089
PERFORMING OPERATIONS; TRANSPORTING
International classification
Abstract
Certain embodiments of the invention include a system, method, and apparatus surrounding the delivery of a filtered beverage. Certain embodiments include a filtered beverage kiosk that provides filtered and disinfected beverage. The filtered beverage kiosk includes hardware components and associated software connected to a network, where the software and hardware is controllable through the network. Certain embodiments include an RFID-tag associated with a bottle or a band, and an RFID reader and writer that accounts for the dispensing of the beverage into a receptacle. Users are able to add funds to the RFID tag, while the RFID reader and writer debits the RFID tag to account for the dispensed beverage.
Claims
1. A beverage kiosk system for dispensing a beverage comprising: (a) a kiosk comprising: an RFID reader/writer; a user interface having a touch screen display, the user interface configured to receive input from a user; a presence sensor configured to detect the presence of an object placed within a dispensing area; a transaction terminal, a first electrically actuated valve connected to a nozzle configured to dispense a beverage; a CPU having connection to the RFID reader/writer, the user interface, the presence monitor, the transaction terminal, and the first electrically actuated valve; the CPU having software configured to control the configuration of the first electrically actuated valve between an open and closed configuration to alternatively dispense and stop dispensing the beverage; (b) an RFID tag associated with a user's account affixed to a receptacle with a ferrite layer disposed between the RFID tag and the receptacle; and (c) an application comprising: a payment processing gateway configured to receive payment transaction data for processing payment through the gateway, wherein the application converts the payment transaction data to a stored value amount, records the stored value amount to a user's account, and wherein the RFID reader/writer reads the RFID tag and writes the stored value amount to the RFID tag, and wherein the software of the CPU compares the stored value amount on the RFID tag to value of the type and quantity of the beverage requested, and dispenses the beverage if the stored value amount is greater than or equal to the value of the type and quantity of the beverage requested.
2. The beverage kiosk system of claim 1, wherein the RFID tag is configured to be removably affixed to the receptacle.
3. The beverage kiosk system of claim 2, wherein the RFID tag is embedded in a band configured to be affixed to the receptacle.
4. The beverage kiosk of claim 3, wherein the ferrite layer is embedded in the band between the RFID and the inner aspect of the band.
5. The beverage kiosk system of claim 2, wherein the RFID tag is embedded in a boot configured to be affixed to the receptacle; the boot comprising a hollow cylindrical form having an open first end, and a closed second end; the RFID tag embedded within the sidewall of the hollow cylindrical form.
6. The beverage kiosk of claim 5, wherein the ferrite layer is embedded in the boot between the RFID and the inner aspect of the boot.
7. The beverage kiosk system of claim 6, wherein the kiosk further comprises a filling platform.
8. The beverage kiosk system of claim 7, wherein the presence sensor further is directed toward the filling platform, wherein the presence sensor is configured to detect the receptacle.
9. The beverage kiosk system of claim 8, wherein the presence sensor is an ultrasonic sensor.
10. The beverage kiosk system of claim 9, wherein software of the CPU configures the first electrically actuated valve to dispense the beverage into the receptacle when the presence sensor detects the receptacle on the filling platform.
11. A device for removably affixing an RFID tag to a beverage receptacle comprising: a hollow cylindrical form having an open first end, and a closed second end; an RFID tag embedded within a sidewall of the hollow cylindrical form; and a ferrite layer disposed between the RFID tag and an internal aspect of the hollow cylindrical form.
12. A method of dispensing a beverage from a beverage kiosk system, comprising the steps of: processing a payment through a payment processing gateway on an application; receiving payment transaction data from processing said payment; converting the payment transaction data to a stored value amount; writing the stored value amount to an RFID tag; affixing the RFID to the receptacle; reading the stored value amount, wherein reading the stored valued amount is performed by an RFID reader/writer located at a beverage kiosk; receiving a beverage type and quantity for dispensing; comparing the stored value amount on the RFID tag to a value of the beverage type and quantity selected; and dispensing the beverage in accordance with the beverage type and quantity selected if the value of the beverage type and quantity selected is equal to, or less than, the stored value amount on the RFID tag.
13. The method of claim 12, wherein the RFID tag is embedded in an elastomeric band, and wherein a ferrite layer is disposed between the RFID tag and an inner aspect of the band.
14. The method of claim 12, wherein the RFID tag is embedded in an elastomeric boot, and wherein a ferrite layer is disposed between the RFID tag and an inner aspect of the boot.
15. The method of claim 14, further comprising a step of writing preferences to the RFID tag, wherein the preferences comprise a preferred beverage type and a preferred quantity; and wherein the step of receiving a beverage type and quantity for dispensing is performed by the RFID reader/writer.
16. The method of claim 15 further comprising, debiting value of the beverage type and quantity selected from the stored value amount, and updating the stored value amount.
17. The method of claim 16, further comprising placing the RFID tag in near proximity to the RFID reader/writer thereby initiating an automatic dispensing comprising the steps of reading, receiving, comparing and dispensing.
Description
BRIEF DESCRIPTION OF THE DRAWINGS
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DETAILED DESCRIPTION
[0039] Embodiments of the invention surround a beverage kiosk system. The system includes a filtered beverage kiosk 1, as shown in
[0040] Referring to
[0041] In certain embodiments, the user interface 7 provides a user with various content. The content includes, but is not limited to, videos or graphic-based content relating to how the system works, advertisements, sustainability messaging, and other notifications. In some situations, the content is pushed out to several kiosks remotely. The content may further include, for example, availability of certain beverages, pricing information, and video content. In certain embodiments, the content is synchronized with audio content output from a speaker.
[0042] Certain embodiments of the invention include a bottle or a receptacle that will interact with the contactless payment hardware and software integral to the kiosk. The RFID reader 6 receives information from a corresponding RFID tag 4, allowing for payment based upon payment options associated with the RFID tag 4. The RFID reader 6 retrieves and records information on the RFID tag 4. In certain embodiments, each RFID tag will include a unique identification (UID) number, which is associated with payment options established by the user. When an RFID tag 4 is placed within range of the RFID reader
[0043] Certain embodiments, as shown in
[0044] In certain embodiments, a kiosk 1 is remotely controllable by an administrator. As shown in
[0045] Still referring to
[0046] A kiosk 1 is intended for installation in a number of areas, including, for example, universities, airports, municipalities, festivals, malls and other institutions. In certain embodiments, a kiosk uses existing plumbing infrastructure to run water through the kiosk. Referring to
[0047] The water entering the kiosk 1 passes through a first filter system 23. In certain embodiments, a first filter system 23 comprises a regulator 24 and a filter 25. In certain embodiments, a filter 25 is certified under NSF/ANSI Standard 42 and 53. In certain embodiments, a filter 25 is a carbon filter. In certain embodiments, a filter 25 includes, for example, a Pentair Everpure 7FC-L, or other similar filters. In certain embodiments, a filter includes an adsorption filter. Following the first filter system 23, the fluid is further passed through a UV system 26 to disinfect the fluid. In certain embodiments, a UV system 26 includes an auto shut-off system having solenoid valves. The auto shut-off system detects and monitors the integrity and efficacy of the UV light, and stops the flow of fluid, and thereby ceases all dispensing operations, when UV light does not meet performance criteria. In certain embodiments, if the UV light does not meet predetermined performance criteria, this means the efficacy of the UV light at disinfecting the water entering the kiosk does not meet safety standards. Thus, those that drink the dispensed fluid may be prone to bacteria and other food-borne pathogens. Thus, the auto shut-off system actuates a solenoid operated valve to cease all fluid flow through the UV light and thereby shuts off all dispensing operations of the kiosk. In certain embodiments, a UV system 26 includes, for example, a Luminor Blackcomb LB-021A or other similar system.
[0048] Still referring to
[0049] Once the fluid is filtered, disinfected, and carbonated or chilled, the fluid is ready to be dispensed to a user. In certain embodiments, a dispensing area 5 has a nozzle 13, a presence sensor 12, and an RFID reader 6. In certain embodiments, a presence sensor is an ultrasonic sensor that detects an object placed within a dispensing area 5, for example, when a receptacle is placed on a filling platform. The RFID reader 6 further reads the information from an RFID tag, if available. Additionally, a user interacts with a transaction terminal 8 if the user needs to pay for the beverage. Excess fluid is drained through the drain 35, and exits the kiosk through the outlet 34.
[0050] In certain embodiments, a kiosk further comprises a rotatable platform 100 upon which the kiosk sits. A rotatable platform 100 allows an administrator to rotatively orient the kiosk to allow for maintenance operations. Thus, a kiosk can be placed in a corner, or against a wall, while still allowing an administrator to access all aspects of the kiosk without requiring sliding or moving the kiosk in a manner that requires multiple personnel or additional machinery.
[0051] There are a number of ways in which the administrator controls the kiosk 1. In certain embodiments, the administrator is able to check the status of the kiosk and the hardware components. If there is an error or malfunction in the hardware components, the administrator is notified, which allows the administrator to fix or maintain the kiosk. In certain embodiments, an administrator has direct control of the software and hardware components, allowing the administrator to remotely turn on/off or otherwise control the kiosk. For example, an administrator turns on certain solenoid valves to flush and clean the kiosk. Alternatively, if a user is experiencing trouble with their RFID-enabled receptacle, the user can contact the administrator (for example, a customer service agent). The customer service agent can then remotely control and dispense the desired type and amount of fluid for the customer. In certain embodiments, an administrator can alter the temperature of the fluid exiting the fluid chiller 27. It will be appreciated that an administrator may administer more than one kiosk at a time.
[0052] In certain embodiments, the system price adjustments to the unit price of the fluid in real time. These price adjustments are made in response to business and environmental conditions, including, for example, the kiosk location, the time of date, events, among other variables that the administrator sets for the unit price of the fluid. In certain embodiments, the unit price of the beverage may increase, or have increased pricing based on demand. For example, increased pricing may be set to occur during a specific date, time, and location (e.g. during a music festival). Increased pricing may also be set when the number of users of the kiosk is increased.
[0053] Certain embodiments of the kiosk 1 have a thermometer 36 to detect the ambient temperature (as shown in
[0054] In certain embodiments, an RFID tag 1020 is embedded within a sidewall 1010 of a boot 1000, shown in
[0055] In certain embodiments, shown in
[0056] The process for a user to interact with the kiosk system can be seen, for example, in
[0057] Referring to
[0058] Referring to
[0059] In certain embodiments, the application prompts the user to add money to the account using a debit or credit card (or other forms of electronic payment forms, and online and mobile payment systems). In certain embodiments, the application includes a payment processing gateway. Certain embodiments of a payment processing gateway includes a PCI-compliant gateway. Using such gateway, the user processes the credit or debit card transaction. In certain embodiments, the application retrieves the processed payment displays the transaction amount in discrete monetary amounts (e.g. $5, $10, $20). The user approves the transaction, allowing money to be stored within the account. Once the transaction is complete, the user receives a confirmation indicating the amount of money available in the account.
[0060] In certain embodiments, the monetary amount is converted to a stored value amount. The application converts and accounts for the stored value amount relative to the monetary amount.
[0061] In certain embodiments, the stored value amount is written onto the RFID tag 4 of the receptacle 2 or band 3.
[0062] If the user's device has an RFID reader 6a that is configured to write to the RFID tag 4, then the user can utilize such device to transfer the stored value (and additional information from the account profile) onto the RFID tag 4. The RFID tag 4 is placed in close proximity to the device's RFID reader 6a, and the stored value amount is wirelessly transferred to the embedded RFID tag 4. The RFID tag 4 then acts as a wallet or purse on which the stored value is saved.
[0063] Although certain devices include an RFID reader, certain device manufacturers have a closed architecture that does not allow data writing using the device's RFID infrastructure. In the case that a native RFID reader is not available or accessible to the computing device, the user uses a portable RFID reader 6b. In certain embodiments, a portable RFID reader 6b is connected to the computing device via an existing device port (e.g. USB, Lightning Port). Again, the RFID tag 4 is placed in proximity to the portable RFID reader 6b, and the stored value (and additional information from the account profile) is transferred to the RFID tag 4.
[0064] In one example, the user transfers the stored value amount through the application executed on a computing device, such as a mobile device 9. It will be appreciated that in certain embodiments, the user transfers the stored value amount through a website, and optionally through the kiosk user interface 7. Referring to
[0065] The stored value amount is also loadable onto an RFID tag through the beverage kiosk. In certain embodiments, if an RFID reader is not available on a user's computing device, the application prompts a user to bring the RFID tag to a beverage kiosk. In one example, a user places the receptacle 2 or band 3 containing the RFID tag 4 on the RFID reader 6 on the filling platform 11. If the embedded software recognizes that the RFID tag is not associated with an account, the user interface 7 prompts the user if they would like to set up a new account, or link the RFID tag 4 to an existing account. If the user has already created an account using the application, the user accesses their account through certain log-in credentials (e.g. username and password). The kiosk software pulls the account information from the backend computer data storage, determines the stored value available to the user, and display the stored value on the user interface. The user interface 7 will display and prompt the user to transfer the stored value to the RFID tag 4. If the user selects yes, the RFID reader 6 writes the stored value amount from the client's account onto the embedded RFID tag 4.
[0066] Still referring to
[0067] Referring to
[0068] In certain embodiments, the RFID reader 6 communicates and reads information from the RFID tag 4. The kiosk user interface 7 displays the user's name (or nickname), and the stored value amount. If user preferences are stored on the RFID tag, the user interface displays an option to select automatic dispensing. In certain embodiments automatic dispensing allows a user to dispense the beverage while skipping certain steps of choosing the type and quantity of beverage to dispense. If a user chooses automatic dispensing, the RFID reader will ping the RFID tag, and confirm there is sufficient stored value on the RFID tag for the preselected quantity of beverage. If the stored value on the RFID tag is sufficient, the presence sensor confirms the presence of the receptacle prior to dispensing the beverage. Once the presence of the receptacle is confirmed, the kiosk performs the transaction and dispenses the beverage from a nozzle 13. In certain embodiments comprising automatic dispensing, the kiosk prompts the user to provide input through the user interface 7 within a predetermined period of time. In certain embodiments the predetermined period of time is 2 seconds. A predetermined period of time of alternative embodiment comprises less than or more than 2 seconds while in keeping in the spirit and scope of the present invention. The kiosk software debits the stored value on the RFID tag by the amount of the transaction. The kiosk software also captures other information pertaining to the transaction, including the time, date, type of beverage, quantity of beverage, kiosk location, and value of the transaction. This captured information is further associated with the user account, and stored into a backend database, for example, a customer relationship management (CRM) database. The captured information is sent to the backend database stored on a data server through, for example, Wi-Fi, cellular, Ethernet, optical, or other communication protocols.
[0069] In certain embodiments, the kiosk contains electronically controlled valves (e.g. solenoid valves) to open and dispense certain types of fluids, including for example, ambient-temperature water, chilled water, or sparking water. The electronically controlled valves further regulate the amount of time the valves are open as to dispense the selected quantity.
[0070] If a user does not choose automatic dispensing, the user interface displays prompts for alternative ways to dispense a beverage. In certain embodiments, these alternative options include, for example, the type and quantity of beverage. By selecting the prompts on the user interface, the user is able to choose the type of fluid to dispense, for example, ambient-temperature water, chilled water, or sparking water. The user is also able to choose the quantity of the beverage. The kiosk software confirms there is sufficient stored value amount on the RFID tag for the preselected type and quantity of beverage. In certain embodiments, a stored value amount unit is converted to the type and quantity of a beverage. For example, one stored value amount corresponds to a certain volume of a certain beverage type. An administrator may optionally change the conversion rate of a stored value amount unit to a beverage type and quantity. In certain embodiments, this conversion rate is changed based on the kiosk's location, the time of date, events, among other variables. The kiosk software retrieves the conversion rates, and compares the available stored value amount on the RFID tag for the preselected type and quantity of beverage. If the available stored value amount on the RFID tag is sufficient, the kiosk software opens the appropriate valve for the prescribed amount of time to dispense the beverage.
[0071] Once the type and quantity of the beverage is selected, in certain embodiments, the presence sensor confirms the presence of the receptacle prior to dispensing the beverage. The beverage is dispensed. The kiosk software debits the stored value amount on the RFID tag by the amount of the transaction. Again, the kiosk software captures other information pertaining to the transaction, including the time, date, type of beverage, quantity of beverage, kiosk location, and value of the transaction. This captured information is further associated with the user account, and stored into a backend CRM database.
[0072] In certain embodiments, the kiosk includes a manual fill option. Under a manual-fill option, the user is also able to control the quantity of fluid to dispense through the user interface. The user interface optionally displays a press-and-release virtual button, which allows a user to begin and end the flow of the beverage. If the customer chooses the manual fill option, the kiosk software communicates with the RFID reader 6 to retrieve the amount of stored value on the RFID tag. The kiosk software then sets the maximum dispensable quantity that is allowed based on the stored value. The kiosk software debits the stored value on the RFID tag by the amount of the transaction. Again, the kiosk software captures other information pertaining to the transaction, including the time, date, type of beverage, quantity of beverage, kiosk location, and value of the transaction. This captured information is further associated with the user account, and stored into a backend CRM database.
[0073] In certain embodiments, the kiosk software allows dispensing a beverage quantity of up to a certain maximum volume. Once the transaction is complete, the user interface displays a message and re-sets the kiosk for use by a subsequent user.
[0074] In certain embodiments, if the stored value on the RFID tag is insufficient, the user interface prompts the user to add value through the kiosk. Users add value to their account by interacting with the user interface 7 and the transaction terminal 8. It will be appreciated that a variety of transaction methods are available, and the transaction terminal 8 includes transaction interfaces (e.g. magnetic strip reader, chip reader) for receiving payment through these transaction methods. Examples of transaction methods include, for example, credit or debit card, chip-based cards, contactless payment protocols including EuroPay, MasterCard, and Visa (EMV) protocols such as Apple Pay, and NFC payment protocols such as ISO/IEC 14443. In one example, a user adds stored value to the RFID tag 4 by processing a debit or credit card through the transaction terminal 8. The user is prompted to select the amount of funds to transfer to the account, and further prompted to insert or swipe a debit or credit card. When the payment transaction is complete, the kiosk software converts the transaction amount into a stored value. The kiosk software communicates with the RFID reader to write the stored value onto the RFID tag. If successful, the user interface displays a message indicating that the transaction completed and the value transferred to the RFID tag, and further displaying the new balance on the RFID tag.
[0075] In certain cases, a user does not have an RFID-enabled receptacle. For these users, the kiosk user interface displays an open-loop payment option to purchase a beverage through the transaction terminal 8. In certain embodiments, the customer places a beverage container on the filling platform, and selects the type of beverage through the user interface. The user interface prompts a user to make a selection on the mode of dispensing the beverage, including one-touch dispensing, and manual fill. If the user chooses one-touch dispensing, a user is able to pre-select the quantity of the beverage to dispense. The user interface then prompts a user to make a payment through the transaction terminal 8. The kiosk software deducts the funds corresponding to the quantity and type of beverage ordered, and dispenses the order.
[0076] If the user chooses manual fill, the user controls the quantity of fluid to dispense through the user interface. The user interface prompts a user to make a payment through the transaction terminal 8. The user interface optionally displays a press-and-release virtual button, allowing the user to dispense the fluid. If the fluid is not dispensed for a certain period of time, the software measures the quantity and type of fluid dispensed and further charges the payment.
[0077] In certain embodiments, users can report a lost or stolen RFID-enabled receptacle or band. Reporting a loss of the RFID tag prevents a third-party from using the RFID tag. In certain embodiments, the UID of the RFID tag contains information on whether the RFID tag was part of a receptacle or band, the date in which the RFID tag was activated, and information regarding the amount and the time that the stored value was added. The information on the UID will allow further identification of the RFID tag. Once a particular RFID tag has been confirmed lost or stolen, the UID of the tag is added to a kill list in the CRM database. Kiosks will not be able to dispense a beverage if the particular RFID-enabled receptacle is used. If its use is attempted, the kiosk software captures the time, date, and kiosk location in which the lost or stolen RFID-enabled receptacle is used. If recovered, the owner of the particular RFID-enabled receptacle can remove the UID from the kill list.
[0078] In certain embodiments, users can report problems with a kiosk through the user interface. In certain embodiments, a user selects a menu to report a problem, and chooses from a list of common problems. Users can also type their own response. The kiosk software will record the reported problem, determine the serial number of the kiosk for which the problem was reported, and transmit that data to the kiosk administrator.
[0079] In certain embodiments, the system tracks data relating to a user's utilization of the kiosk, and application. In some cases, these data are displayed to the user as to reinforce positive behaviors, such as positive environmental impact and cost savings. As shown in
[0080] Example: The following is an exemplary process in which a user purchases a beverage from a kiosk.
[0081] Step 1User purchases a receptacle that has an embedded RFID tag manufactured into the base of the bottle. If the user prefers to use their own bottle or receptacle, they can obtain a silicone band with an embedded RFID tag that they can place around their own bottle.
[0082] Step 2User downloads the application found in certain embodiments, and sets up an account.
[0083] Step 3Using a debit or credit card, (or other forms of electronic payment forms, and online and mobile payment systems; e.g. Venmo, PayPal), a user processes a transaction for a specified amount inside the application. The amount of the value will be converted to a stored value amount. The stored value amount can further be transferred onto the RFID tag embedded in the bottle or silicone band.
[0084] Step 4If the customer's smart phone has open architecture that allows for writing RFID data, the customer holds their computing device up to the embedded RFID tag (bottle or tag) and transfers the stored value amount from the application onto the RFID tag. The tag will then act as the purse and contain the stored value amounts to be debited when the customer dispenses fluid. If the customer's computing device does not allow the user to write data using the built-in RFID writer, the user can plug in a peripheral or portable RFID writer into the computing device and transfer the stored value using the peripheral RFID writer.
[0085] Step 5Value can also be added at the kiosk by processing a user's payment through the transaction terminal. The user places the RFID-enabled bottle or band adjacent to the RFID reader on the filling platform, and transfers the stored value to the embedded RFID tag.
[0086] 6. Users can set preferences to their account using the application (allowing automatic fill), and transfer these preferences to the RFID tag by using the RFID reader in the phone or the peripheral RFID reader.
[0087] Step 6Users place their RFID enabled bottle or band on the filling platform at the kiosk, select the type and volume of fluid to be dispensed. Alternatively, if preferences are set to include automatic, such information is communicated from the RFID tag to the RFID reader and dispensing will happen automatically. The kiosk will debit from the stored value on the RFID tag and update the stored value amount on the RFID tag, and dispense the amount and type of fluid into the receptacle.
[0088] While various embodiments of the present invention have been described in detail, it is apparent that modifications and alterations of those embodiments will occur to those skilled in the art. However, it is to be expressly understood that such modifications and alterations are within the scope and spirit of the present invention. Further, the inventions described herein are capable of other embodiments and of being practiced or of being carried out in various ways. In addition, it is to be understood that the phraseology and terminology used herein is for the purposes of description and should not be regarded as limiting. The use of including, comprising, or adding and variations thereof herein are meant to encompass the items listed thereafter and equivalents thereof, as well as, additional items.