G06Q30/0253

Unified channel management
11488202 · 2022-11-01 · ·

A transaction for a customer is detected and transaction details are evaluated to obtain a federated customer profile that may span multiple channel communications. Policy conditions are evaluated to track and interact with the customer in a vendor-defined manner during the transaction. According to an embodiment, the transaction details, the customer profile, the tracked information, and other recorded interactions with the customer are accessible to the vendor for analysis, via a vendor interface.

Customer centric electronic marketplace

An electronic marketplace provides a communication platform between consumer and sellers. Consumers create product wish lists and the wish lists are used as the basis for product advertising from the sellers. In addition, a consumer may invite friends to view the wish list and purchase particular products that are added to the wish list. Because wish lists are used as the basis for advertising, consumers can manage the types of product advertising that they see. Consumers have the ability to turn off individual product advertisements by removing that product from the wish list. Sellers utilize reverse bidding to compete for advertising space with each consumer and friend. One particularly advantageous feature of the embodiment is that wish lists serve as nameless and untraceable proxies for each member by keeping personal information removed from the sellers.

SYSTEMS AND METHODS FOR GENERATING AUDIENCES VIA A SECURE AND PROPORTIONAL DATA EXCHANGE

Methods and systems of securely exchanging customer data are provided. The exchange may be done in privacy-preserving and/or privacy-protective fashion. Customer data from multiple merchants, including transaction data for a first product between a first customer and a first merchant, is maintained in a customer data pool by an e-commerce platform. When a second merchant associated with a second product requests new customer data, a product (i.e., the first product) relevant to the second product is identified. A collection of customers who indicated interest in the first product (including the first customer) are identified from the customer data pool, and a target audience is generated proportional to customer data exchanged by the second merchant with the customer data pool. Communications from the second merchant are then provided to the target audience without disclosing their customer data to the second merchant.

METHODS AND SYSTEMS FOR INTELLIGENT ELECTRONIC INVENTORY MANAGEMENT
20220343267 · 2022-10-27 ·

In one aspect, first data characterizing an attribute of a fuel dispenser user interacting with a fuel dispenser can be received. A first product that is associated with the fuel dispenser user can be determined based on the received first data. Second data characterizing a first location at a fueling station can be received. Third data that characterizes whether the first product is stored at the first location can be determined based on the determined first product and the received second data. A first command can be determined based on the determined third data. The command can be transmitted. Related apparatus, systems, methods, techniques, and articles are also described.

System and method of automated delivery of relevance-checked benefit-conveying codes during online transaction
11481803 · 2022-10-25 · ·

A system and method of performing in-context of automated delivery of benefit-conveying (BC) code of an e-commerce website is provided. The system comprises means for identifying a BC code input field in a BC context of the e-commerce website, means for storing a plurality of BC code collections for supported e-commerce websites, and means for acquiring information about relevance-checked BC codes of the e-commerce web site. The system comprises means for displaying an UI panel in an vicinity of the identified BC code input field, with the UI panel configured to list information about the acquired relevance-checked BC codes in such a manner that an individual BC code from among the acquired BC codes can be selected through selecting a UI entry listing information about the individual BC code. The system comprises means for inputting the selected individual BC code into the identified BC code input field.

SYSTEM AND METHOD FOR CREATION, DISTRIBUTION AND TRACKING OF ADVERTISING VIA ELECTRONIC NETWORKS

A system and method for creation, distribution and tracking of advertising via electronic networks, enabling creation of advertisements using licensed third-party content and placement of the ads at desired network locations, utilizing an auction of ad spaces based on bids placed by advertisers to have their ads displayed at such locations. When a network user/ad viewer requests an ad by clicking or other action, an auction algorithm executes to select the ad to be displayed from those that bid for display at such ad space location and then the ad is composed and delivered to the ad space location by accessing a relational database storing commands that retrieve, assemble and dispatch the licensed ad content. Usage and display of licensed content on designated ad space is tracked to enable cost-per-use charging for both use of licensed content and ad display at the designated ad space.

Learning affinities through design variations

Disclosed herein are system, method, and computer program product embodiments for determining a user-preferred attribute type. An embodiment operates by maintaining user-presented attributes associated with user-presented records, wherein the user-presented attributes comprise one or more user-presented attribute types. After receiving a user-desired attribute of the user-presented attributes, a user-preferred attribute type of the user-presented attribute types is determined based on the user-presented attributes and the user-desired attribute. Thereafter, a new record and associated attribute are to be presented with the new attribute being of the user-preferred type.

Method and system for remote transaction processing using a non-browser based application
11599865 · 2023-03-07 · ·

A method and system for conducting an online payment transaction through a point of sale device. The method includes receiving input from a user selecting an item for purchase through the point of sale device; calculating a total purchase amount for the item in response to a request from the user to purchase the item; and sending payment authorization for the total purchase amount from the point of sale device to a payment entity, in which the payment authorization is sent to the payment entity via a mobile communication device of the user. The method further includes receiving a result of the payment authorization from the payment entity through the mobile communication device; and completing the payment transaction based on the result of the payment authorization.

Interactive advertisement driving transaction of an advertised digital content displayed during online playing of a content
11599902 · 2023-03-07 · ·

Delivering and presenting content including an interactive advertisement to a user, including: transmitting the content including the interactive advertisement to an entertainment device through an application, wherein the application is registered under a user account with an app store; playing the interactive advertisement including call-to-action icons to request the user to initiate a transaction for purchasing an item of second content; determining whether the user is requesting an immediate or later purchase; charging for the purchased item of second content to the user account and initiating a background download of the purchased item of second content, when it is determined that the user is requesting the immediate purchase; adding the item of content to the user account, when it is determined that the user is requesting the later purchase; and resuming the transmission of the content.

Device control app with advertising
11599370 · 2023-03-07 ·

Devices, to be controlled by an application program (app) running on mobile computers of the users, are sold to the users through a variety of suppliers. The users are provided with a single generic app for controlling the devices. The app is then provided branding and advertising information about one supplier associated with the sale or service of the devices.