An information processing apparatus includes: an extraction unit that extracts a document on which reading is unsuccessfully completed in a surface unit in a case where a bundle of a plurality of documents including written information are optically read one by one in order; and a generation unit that generates a list of summary results in which a number indicating in what number the document including a surface is read from the bundle of documents is added to a record corresponding to the surface on which reading is unsuccessfully completed.

Disclosed here is a system enabling users/customers to receive an objective assessment of the performance of a printer. This is accomplished by comparing a quality score of an earlier-in-time image with a quality score of a later-in-time image. A processor analyzes each image based on several criteria and uses various image-analysis methods, to flag errors within an image. A numeric quality score, based on the number of errors, is provided to the user to objectively evaluate whether the printer has degraded or not. Thus, the user can objectively present an argument to a salesperson or manufacturer that the user is due a remedy.

An image processing apparatus having a transmission function for transmitting image data includes a reader that reads a document to generate image data, a memory device that stores instructions, and a processor that executes the instructions stored in the memory device. The instructions are executed to execute a transmission job for transmitting the image data generated by the reader, set a first setting for not printing a transmission report representing a transmission result of the transmission job to the image processing apparatus as a device setting of the image processing apparatus, and set a second setting for printing the transmission report to the transmission job as a setting for a transmission job. The transmission report is printed in accordance with the first setting being set to the image processing apparatus and the transmission job to which the second setting is set being executed.

Printer systems and associated ink cartridges can have specialized inksets and alternative fluids for use in printing. In such systems and cartridges, the inkset of a unique cartridge may be deliberately limited relative to traditional inksets that seek to have a wide color gamut such that chemistries having greater durability may be employed. Still further, such cartridges may include one or more functional inks that have a purpose other than merely coloration. Particularly in compact printers, for which space is limited, the system can be designed to accept various unique cartridges based on the intended printing application and print based on the characteristics of the received cartridge. Beyond this, the system may advise the user when a different cartridge is necessary and/or may be beneficially used for a particular application.

The automatic document feeder includes a multi-feed detection sensor unit, a sensor control unit, and a control board on which the sensor control unit is mounted. The multi-feed detection sensor unit includes a transmission board on which a transmission sensor and a detection circuit of a drive current of the transmission sensor are mounted, a reception board on which a reception sensor and an amplifier circuit of a reception signal of the reception sensor are mounted, and a relay board on which a drive circuit of the transmission sensor is mounted. The sensor control unit stores first fault information indicating that the relay board is disconnected if the relay board is disconnected, stores second fault information indicating that the reception board is at fault if an output value of the amplifier circuit is equal to or less than a first threshold, stores third fault information indicating that the transmission board is at fault if the detection circuit does not detect the drive current, and stores fourth fault information indicating that the transmission sensor or the reception sensor is damaged if the output value of the amplifier circuit is equal to or less than a second threshold. If the fault information is stored, the sensor control unit transmits, to an image forming apparatus, an instruction signal for causing the fault information to be displayed.

An image forming apparatus includes a CPU. When an error occurs, the CPU notifies a user or the like of the error and adds information about the error to an error table. When the error is resolved, the CPU deletes the information about the resolved error from the error table. The CPU refers to the error table and displays, on a display, a home screen in which a badge indicating the number of unresolved errors in each operation mode is displayed. When a mode selection button on which the badge is displayed is touched, the CPU re-notifies the user of the unresolved errors.

An information processing apparatus includes: an extraction unit that extracts a document on which reading is unsuccessfully completed in a surface unit in a case where a bundle of a plurality of documents including written information are optically read one by one in order; and a generation unit that generates a list of summary results in which a number indicating in what number the document including a surface is read from the bundle of documents is added to a record corresponding to the surface on which reading is unsuccessfully completed.

An image forming apparatus includes a communication device and a notification transmitting unit. The communication device is capable of data communication with a server. The notification transmitting unit transmits a notification to the server using the communication device when a transmission request for the notification is generated. The notification transmitting unit: (a) determines whether or not to transmit the notification under the transmission request based on an elapsed time from a previous transmission of the notification when the transmission request is generated; (b1) immediately transmits the notification under the transmission request using the communication device if it is determined that the notification under the transmission request is to be transmitted; and (b2) does not transmit the notification under the transmission request if it is determined that the notification under the transmission request is not to be transmitted.

An image forming apparatus includes an operation device that is connected to the image forming apparatus and receives an operation to the image forming apparatus; a processing unit that performs a predetermined processing by a first application in the image forming apparatus or the operation device; an error detecting unit that detects the error in the processing by the first application; a control unit that starts up a second application to resolve the error upon the error is detected; a transmission unit that transmits error data formed based on the contents of the error from the first application to the second application; and a display unit that displays the operation screen of the second application based on the error data.

An information processing device includes a retaining unit and an image display. The retaining unit retains image-formation-related information of an image forming apparatus that forms an image. The image display causes a display section of a portable terminal having the display section and an image capturing section to display an image for assisting with an operation of the image forming apparatus based on a captured image result of the image capturing section and the image-formation-related information retained in the retaining unit.