To make it possible to comprehensively predict the movement of people by associating an elevator control system in a facility such as a building and an external system other than this system with each other and thereby provide a new service that has not existed before. There is provided an elevator operation management system for controlling and managing multiple elevator devices in a facility, the system including: a reception unit that acquires information on the number of users to use the elevator devices and elevator car destination information; a learning unit that stores and learns, as past experience data, the information on the number of users and the elevator car destination information acquired from the reception unit; a per-floor number-of-people estimation unit that estimates the number of users getting off at each elevator hall floor using storage information of the learning unit; and a request information output unit that outputs the number of people getting off thus estimated in the facility to a system other than the elevator operation management system.

To make it possible to comprehensively predict the movement of people by associating an elevator control system in a facility such as a building and an external system other than this system with each other and thereby provide a new service that has not existed before. There is provided an elevator operation management system for controlling and managing multiple elevator devices in a facility, the system including: a reception unit that acquires information on the number of users to use the elevator devices and elevator car destination information; a learning unit that stores and learns, as past experience data, the information on the number of users and the elevator car destination information acquired from the reception unit; a per-floor number-of-people estimation unit that estimates the number of users getting off at each elevator hall floor using storage information of the learning unit; and a request information output unit that outputs the number of people getting off thus estimated in the facility to a system other than the elevator operation management system.

A method for controlling a passenger flow in a building includes: dividing a group of elevators to sub-groups; receiving a service call; selecting a sub-group to provide a service and generating an indication for indicating the selected sub-group; selecting a first candidate elevator; evaluating a second candidate elevator by comparing the second forecast time to the first forecast time; selecting the second candidate elevator to provide the service if the second forecast time is less than the first forecast time. The evaluation is continued until a selection is locked for the service call due to at least one characteristic relating to the elevator system. The invention also relates to a group controller, a computer program product, and an elevator system.

A method for controlling a passenger flow in a building includes: dividing a group of elevators to sub-groups; receiving a service call; selecting a sub-group to provide a service and generating an indication for indicating the selected sub-group; selecting a first candidate elevator; evaluating a second candidate elevator by comparing the second forecast time to the first forecast time; selecting the second candidate elevator to provide the service if the second forecast time is less than the first forecast time. The evaluation is continued until a selection is locked for the service call due to at least one characteristic relating to the elevator system. The invention also relates to a group controller, a computer program product, and an elevator system.

An exemplary elevator system includes at least one elevator car. An access controller is configured to provide an access credential to a portable wireless communication device responsive to a request from that device indicating a desire for at least access to the elevator system. The access credential at least temporarily indicates that the desired access should be granted. A credential receiver is configured to obtain the provided access credential from the portable wireless communication device. An entry device allows the desired access responsive to the credential receiver obtaining the access credential.

An elevator security system for a building includes data relating to a floor that a user may access in the building, a device in which the data is stored, a credential containing the data in a machine readable format and created by the user, and a first machine reader reading the credential and sending data therein to the device for querying whether the user may access the floor, the device allowing access to an elevator car for transport to the floor if the credential is in sync with the data stored in the device.

An elevator security procedure is performed according to a security level of an elevator of a building including a plurality of residence units through an elevator security system. The elevator security system includes home gateways respectively installed at the plurality of residence units and a server coupled to the home gateways. The server may analyze a comparison result of passenger information of passengers in the elevator and member information of members of residence units associated with floors selected by the passengers in the elevator. The server may determine a security level of the elevator based on the analysis result. The server may perform a security procedure designated for the determined security level by controlling at least one of constituent elements of the elevator and smart devices coupled to the at least one of home gateways.

A method of controlling an elevator installation with several elevator cages per elevator shaft, wherein a destination call to a desired destination story is actuated on a call input story by at least one passenger and at least one most favorable call allocation for transport of the passenger by the elevator cage from a start story to a destination story, is determined for the destination call by at least one destination call control. If at least one disadvantage parameter is set, at least one disadvantage-free call allocation for transport of the passenger by the elevator cage from a start story to a destination story is determined by the destination call control, in which it is possible the start story and call input story or the destination story and desired destination correspond.

In an elevator system using multiple-deck elevator cars (130, 132), an elevator passenger (154) travels between a floor in a first zone (170) in a building (120) and a floor in a second zone (172) in the building (120). The passenger (154) travels first from one of the zones (170, 172) to a ground floor lobby (100, 101). Within a given amount of time after arriving at the lobby (100, 101), the identified passenger (154) is allowed to place an elevator call for an elevator traveling to the other zone (170, 172). Even if the call is for a destination floor not usually served from the particular ground floor lobby (100, 101), the passenger (154) is allowed to travel to the destination floor as requested.

Systems and methods floor bypass in an elevator system are provided. Aspects includes receiving, by the first controller, a first elevator destination call to a first floor, wherein the first destination call causes a first elevator car to dispatch to the first floor. First sensor data associated with a first passenger area associated with the first elevator car is collected, from the first sensor. A presence of a passenger in the first passenger area is detected based at least in part on the first sensor data. And the first elevator car is operated based on the presence of the passenger in the first passenger area.