Patent classifications
G06F16/338
Ontology-based time series visualization and analysis
Methods and systems for presenting time series for analysis. A method may receive a first input defining a metric that indicates a relationship between a first and a second time series that are each associated with at least a first data object of a plurality of data objects, generate a first plot depicting the metric as determined from the first and the second time series, receive, via the user interface, a second input of a selection of a second data object of the plurality of data objects, determine, via an ontology, a relationship of the second data object with a third and a fourth time series that, respectively, are associated with series types that match series types associated with the first and the second time series, and generate and display, in the user interface, a second plot depicting the metric as determined from the third and the fourth time series.
Ontology-based time series visualization and analysis
Methods and systems for presenting time series for analysis. A method may receive a first input defining a metric that indicates a relationship between a first and a second time series that are each associated with at least a first data object of a plurality of data objects, generate a first plot depicting the metric as determined from the first and the second time series, receive, via the user interface, a second input of a selection of a second data object of the plurality of data objects, determine, via an ontology, a relationship of the second data object with a third and a fourth time series that, respectively, are associated with series types that match series types associated with the first and the second time series, and generate and display, in the user interface, a second plot depicting the metric as determined from the third and the fourth time series.
Storage volume regulation for multi-modal machine data
A network storage volume stores first entries in a first-mode storage bucket and a second entries in a second-mode storage bucket. The first-mode storage bucket has first bucket metadata, and the second-mode storage bucket has second bucket metadata. A computer-implemented method includes comparing a utilized capacity of the network storage volume to a target capacity information of the network storage volume to obtain a comparison result. Based on the comparison result, at least one bucket is selected to be purged from the buckets of the network storage volume based at least in part on bucket metadata of the buckets. The method further includes causing a purge of the at least one selected bucket from the network storage volume.
Systems and methods for an emotionally intelligent chat bot
Systems and methods for emotionally intelligent automated chatting are provided. The systems and method provide emotionally intelligent automated (or artificial intelligence) chatting by determining a context and an emotion of a conversation with a user. Based on these determinations, the systems and methods may select one or more responses from a database of responses to a reply to a user query. Further, the systems and methods are able update or train based on user feedback and/or world feedback.
Systems and methods for an emotionally intelligent chat bot
Systems and methods for emotionally intelligent automated chatting are provided. The systems and method provide emotionally intelligent automated (or artificial intelligence) chatting by determining a context and an emotion of a conversation with a user. Based on these determinations, the systems and methods may select one or more responses from a database of responses to a reply to a user query. Further, the systems and methods are able update or train based on user feedback and/or world feedback.
Self-supervised document-to-document similarity system
Examples provide a self-supervised language model for document-to-document similarity scoring and ranking long documents of arbitrary length in an absence of similarity labels. In a first stage of a two-staged hierarchical scoring, a sentence similarity matrix is created for each paragraph in the candidate document. A sentence similarity score is calculated based on the sentence similarity matrix. In the second stage, a paragraph similarity matrix is constructed based on aggregated sentence similarity scores associated with the first candidate document. A total similarity score for the document is calculated based on the normalize the paragraph similarity matrix for each candidate document in a collection of documents. The model is trained using a masked language model and intra-and-inter document sampling. The documents are ranked based on the similarity scores for the documents.
Method and system for service agent assistance of article recommendations to a customer in an app session
A method and system for recommending articles including: receiving a customer request from the customer during the session; generating case data for a case, by an article recommender app; configuring a training set based on the subject and description data of the customer request; identifying, by an artificial intelligence (AI) app, a first pool of articles from a knowledge database; identifying by at least one query, a second pool of articles from a case article database to into a merged pool of articles; assigning, by the AI app, an implicit label to one of the first pool and the second pool of the articles; applying a model derived by the AI app based on customer behavior and a set of features related to the case to classify each article of the merged pool of articles based at least in part on the predicted relevance of the article.
Method and system for service agent assistance of article recommendations to a customer in an app session
A method and system for recommending articles including: receiving a customer request from the customer during the session; generating case data for a case, by an article recommender app; configuring a training set based on the subject and description data of the customer request; identifying, by an artificial intelligence (AI) app, a first pool of articles from a knowledge database; identifying by at least one query, a second pool of articles from a case article database to into a merged pool of articles; assigning, by the AI app, an implicit label to one of the first pool and the second pool of the articles; applying a model derived by the AI app based on customer behavior and a set of features related to the case to classify each article of the merged pool of articles based at least in part on the predicted relevance of the article.
Systems and interactive user interfaces for dynamic retrieval, analysis, and triage of data items
Embodiments of the present disclosure relate to a data analysis system that may receive data comprising a plurality of raw data items from one or more data sources, such as a monitoring agent located in a monitored network. The received data may be scored using one or more scoring rules and/or algorithms, with raw data items satisfying a score threshold designated as “data item leads.” Raw data items associated with a data item lead may be searched and displayed to the user via an interactive user interface. The data analysis system may be used to execute searches and additional enrichments against the received raw data items. The data analysis system may group received raw data items based upon shared attribute values. The data analysis system may be used to categorize received data and construct timelines, histograms, and/or other visualizations based upon the various attributes of the raw data items.
Systems and interactive user interfaces for dynamic retrieval, analysis, and triage of data items
Embodiments of the present disclosure relate to a data analysis system that may receive data comprising a plurality of raw data items from one or more data sources, such as a monitoring agent located in a monitored network. The received data may be scored using one or more scoring rules and/or algorithms, with raw data items satisfying a score threshold designated as “data item leads.” Raw data items associated with a data item lead may be searched and displayed to the user via an interactive user interface. The data analysis system may be used to execute searches and additional enrichments against the received raw data items. The data analysis system may group received raw data items based upon shared attribute values. The data analysis system may be used to categorize received data and construct timelines, histograms, and/or other visualizations based upon the various attributes of the raw data items.