A controller is configured to: acquire access information indicating a transmission source of instruction data, a process to be executed by a printer including download printing of downloading a document from a storage on a network and printing the document, a print mode in the download printing including first and second modes, based on the access information, access, via a communication interface, a server that is the transmission source of the instruction data, and receive the instruction data transmitted from the server; and in response to determining that the instruction data includes an execution instruction of the download printing, determine the print mode based on characteristics of the document; and based on the determined print mode, download the document via the communication interface, from a particular storage instructed by the instruction data, thereby receiving the document, and perform printing based on the received document, thereby performing the download printing.

A local delivery service (LDS) operates in an enterprise computer network as a proxy for a communications server (CS) computer operating in a cloud computing environment. The LDS pulls a queue repository maintained by the CS and retrieves an output item flagged by the CS for local delivery. The output item has a document and associated configuration information specifying an application domain in the cloud computing environment and delivery settings specific to the application domain maintained by the CS. The LDS translates the delivery settings and routes the document to the connectors of communications channels of the enterprise computer network. In this way, documents produced by the CS in the cloud can be delivered locally to disparate destinations on the enterprise computer network without having to open individual ports in a firewall of the enterprise computer network to connect the CS with communications channels of the enterprise computer network.

An information processing apparatus includes a printer driver configured to generate a print command compliant with a predetermined printing protocol based on print data obtained from a data generation application, one or more extension modules configured to generate a print command compliant with another printing protocol different from the predetermined printing protocol, a storage unit configured to store information associating the one or more extension modules to be used for generating the print command compliant with said another printing protocol with the printer driver, and an output unit configured to output the print command compliant with said another printing protocol, the print command being obtained through processing of the print data obtained by the printer driver, and the processing being performed by the one or more modules indicated by the information.

Systems and methods for redirecting one or more printers from a virtual computing device to a physical computing device. The method includes initiating a printing application on a virtual computing device and exporting at least one printer configuration. The at least one printer configuration corresponds to one or more printers communicatively coupled to a physical computing device. The method also includes storing the at least one printer configuration to a data file on the virtual computing device and copying the data file from the virtual computing device to the physical computing device. The method further includes invoking the data file on the physical computing device such that the at least one printer configuration is imported on the physical computing device. The method also includes generating for display on the virtual computing device at least one indication of the one or more printers communicatively coupled to the physical computing device.

An information processing apparatus includes a printer driver configured to generate a print command compliant with a predetermined printing protocol based on print data obtained from a data generation application, one or more extension modules configured to generate a print command compliant with another printing protocol different from the predetermined printing protocol, a storage unit configured to store information associating the one or more extension modules to be used for generating the print command compliant with said another printing protocol with the printer driver, and an output unit configured to output the print command compliant with said another printing protocol, the print command being obtained through processing of the print data obtained by the printer driver, and the processing being performed by the one or more modules indicated by the information.

A local delivery service (LDS) operates in an enterprise computer network as a proxy for a communications server (CS) computer operating in a cloud computing environment. The LDS pulls a queue repository maintained by the CS and retrieves an output item flagged by the CS for local delivery. The output item has a document and associated configuration information specifying an application domain in the cloud computing environment and delivery settings specific to the application domain maintained by the CS. The LDS translates the delivery settings and routes the document to the connectors of communications channels of the enterprise computer network. In this way, documents produced by the CS in the cloud can be delivered locally to disparate destinations on the enterprise computer network without having to open individual ports in a firewall of the enterprise computer network to connect the CS with communications channels of the enterprise computer network.

A system includes a printer and a server system in which registration of print data to be printed by a printer is performed. The server system includes a reception unit that receives a first message, which is transmitted from a message app operating in a client terminal to request the registration of the print data, via a message app server, a first transmission unit that transmits, in response to the message, a URL of a registration form of the print data to the message app via the message app server, a registration unit that registers the print data, which is transmitted by a browser operating in the client terminal by using the registration form, and a second transmission unit that transmits a print code corresponding to the print data to the message app via the message app server. The printer then executes printing based on the registered print data.

According to some embodiments, a printer capability acquiring unit of a general-purpose printer driver acquires, from a printer, definition information (definition for acquisition of apparatus-specific definition) for information acquisition specific to the printer, using definition information for information acquisition (definition for acquisition of apparatus-common information) commonly usable for various printers and independent of vendors or models, acquires, from the printer, configuration information specific to the printer, using the definition for acquisition of apparatus-specific information, and saves the configuration information in an extended information storage unit for each printer. The general-purpose printer driver controls the printer using the configuration information for the printer saved in the extended information storage unit.

A controller is configured to: acquire access information indicating a transmission source of instruction data, a process to be executed by a printer including download printing of downloading a document from a storage on a network and printing the document, a print mode in the download printing including first and second modes, based on the access information, access, via a communication interface, a server that is the transmission source of the instruction data, and receive the instruction data transmitted from the server; and in response to determining that the instruction data includes an execution instruction of the download printing, determine the print mode based on characteristics of the document; and based on the determined print mode, download the document via the communication interface, from a particular storage instructed by the instruction data, thereby receiving the document, and perform printing based on the received document, thereby performing the download printing.

In general, a printing system of an exemplary embodiment includes a client terminal connected via a network, and a plurality of image forming apparatuses each including an operating unit which receives an operation input of a user. A first image forming apparatus that receives a print file from the client terminal transmits metadata of the print file to a second image forming apparatus. The second image forming apparatus displays a list of print files which are on standby for printing based on the metadata, and obtains a print file from the first image forming apparatus when a print instruction and a selection of a desired print file from the list of print files are received through the operating unit, and performs printing based the print file.