Systems and methods including one or more processors and one or more non-transitory computer readable media storing computing instructions that, when executed on the one or more processors, perform: receiving dispute resolution information from a user corresponding to a dispute, wherein the dispute resolution information comprises a first data input and a second data input; analyzing, with a first machine learning module in a first tier of a machine learning engine, the dispute resolution information from the user to identify a dispute reason; analyzing, with at least one of second and third machine learning modules in a second tier of the machine learning engine, the dispute resolution information based on the dispute reason, as identified; and determining a dispute resolution based on an output of the second tier of the machine learning engine to resolve the dispute. Other embodiments are disclosed herein.

Systems and methods for establishing an arbitration agreement for an agreement. A method includes creating, by a first computing system associated with a first party, an ArbitrationInformation attribute comprising the arbitration agreement. The method includes signing, by the first computing system, the ArbitrationInformation attribute with the first computing system's digital signature; creating, by the first computing system, a first SignedData message comprising the ArbitrationInformation attribute and information indicative of the agreement; and transmitting, by the first computing system, the first SignedData message to a second computing system associated with a second party different than the first party and on a different network node than the first party. The method includes signing, by the second computing system, a portion of the SignedData message or the ArbitrationInformation attribute with the second computing system's digital signature; and generating, by the second computing system, a second SignedData message around the first SignedData message.

A method and system for fairly and affordably connecting dispute litigants with self-help services, attorneys, judges, and juries is provided to open up new possibilities for resolving legal disputes in a privatized forum.

Disclosed herein is a system to facilitate gamified arbitration of smart contracts. Further, the system includes a communication device configured for receiving a smart contract data associated with a disputed smart contract from an external system, transmitting an arbitration request to a plurality of arbitrator devices to arbitrate the disputed smart contract, receiving an acceptance of the arbitration request from two or more arbitrator devices in the plurality of arbitrator devices, receiving an arbitration stake from the two or more arbitrator accounts associated with the two or more arbitrator devices, transmitting the smart contract data to the two or more arbitrator devices, and receiving an arbitration result from the two or more arbitrator devices, and a processing device configured for allocating the security deposit fund amongst the plurality of participants and the two or more arbitrators corresponding to the two or more arbitrator devices based on the arbitration result.

Various examples describe interfacing at least one computing device to a plurality of human users. An interface system may receive goal data describing a shared goal shared by a plurality of users and transaction data describing a first transaction made by a first user of the plurality of users. The interface system may also receive, from a user computing device, audio data describing speech of the first user and of a second user. The interface system may extract a first word from the audio data and detect a conflict between at least two of the plurality of users based at least in part on the goal data, the transaction data, and the first word. The interface system may further determine a mediation routine for the conflict based at least in part on the goal data, the transaction data, and the first word, and execute the mediation routine.

In one embodiment, a processing device receives a first digital fingerprint of a media item along with a first content management rule. The processing device separately receives a second digital fingerprint of the media item along with a second content management rule. The processing device determines that the received digital fingerprints are for the same media item based upon a match between the first digital fingerprint and the second digital fingerprint. The processing device determines that all rights to the media item have been accounted for, and then determines a set of actions to be performed for hosted media items comprising the media item based at least in part upon the first content management rule and the second content management rule. Processing logic may also perform a conflict resolution process for conflicting rights claims to the media item.

Automated system and method for processing online idea submissions (with crowdsourcing and anonymity functions), formal complaints and anonymous complaints. The system receives and processes registration information, creates a unique coding entry, and generates an associated keyword database. When the system receives input data from a user, it utilizes the unique coding identifier to relate to the organization, searches the keyword database in any communications involving the registered entity, automatically analyzes the received data, and preforms a zone of reliability verification analysis on the received data. The system also removes private personal information (PPI) for anonymous users, and “locks” and/or encrypts the version with PPI, preventing unauthorized access, and unseals the dataset with PPI information only after receipt of an unsealing order from a court or a governmental entity. The system also automatically generates and transmits reports to governmental entities and others based on the analysis of the reported complaints and legal requirements and guidelines. The system also calculates and utilizes a rating score as part of the engagement process with the registered entity, performs analysis and reporting of the overall industry, and connects the entity with the experts in the area of concern based on the analysis.

Systems and methods are provided for credit dispute processing, resolution, and reporting. Credit dispute resolution requests may be received, processed, and sent to a credit bureau for submission to creditors. Status of credit dispute resolutions may be reported to consumers. If a creditor's response time is longer than its average response time or if a creditor does not respond to a credit dispute resolution request within a regulatory response period, alerts and reports may be sent to consumers to provide consumers with further options.

The present disclosure provides a computer-implemented method, which includes receiving a dispute information pertaining to a billing dispute by a processor, from a device associated with a customer. The method includes computing, by the processor, a score based on the dispute information, for determining validity of the billing dispute. The billing dispute is categorized based on the score computed for the dispute information. One or more actions are subsequently presented to one or more parties associated with the dispute information for resolving the billing dispute. The processor is also configured to prioritize the one or more actions based on the score computed. The present disclosure also provides a system capable of implementing the aforesaid method for prioritizing and resolving the billing disputes in an automated manner.

Embodiments described herein are configured to generate a smart contract deployed to a distributed ledger platform. In particular, a first party and a second party negotiate the terms of an engagement, jointly choose a mediator from those available on a social networking platform, and choose a smart contract template, and a user interface is thereafter presented to the parties for inclusion of negotiable elements. Upon agreement, a smart contract is thereafter generated and deployed to a smart contract platform such as, for example, a blockchain. Embodiments permit escrow of funds to the smart contract platform. Embodiments of the smart contract enable the parties to indicate completion or take other actions with respect to the engagement, or to initiate a dispute in which case, a chosen mediator is thereafter enabled by the smart contract to mediate the dispute through one or more smart contract actions made available to the mediator.