Doorbell systems can include a doorbell and a remote communication device. In some embodiments, the remote communication device can be communicatively coupled to a wireless network of a building, to the doorbell, and to a remote computing device. In several embodiments, the remote communication device facilitates communication with at least one of the doorbell, the remote computing device, and a remote sensor.

Systems and methods for responding to incidents in a building are provided. One method includes performing operations including retrieving data relating to one or more on-premises building devices of the building, determining the incident relating to the one or more on-premises building devices, and determining a plurality of potential responses to the incident. The operations further include analyzing the plurality of potential responses and determining relative risks of the potential responses to the incident and transmitting, to a first on-premises building device of the on-premises building devices, data indicating the incident and at least one of the plurality of potential responses based on the relative risks of the potential responses.

Disclosed are methods, systems, and devices for management of a premises. The premises may comprise one or more devices, such as a gateway device, a control device, or a premises device. A computing device, such as a server external to the premises, may receive data indicative of the premises device. The computing device may determine to update a configuration of one or more devices at the premises, such as the gateway device or the control device. Configuration data may be sent to the gateway device to update the configuration.

In one implementation, a method for using a mobile computing device as a security system component includes receiving, from a mobile device and by a security system gateway, mobile device sensor information associated with sensor data captured by the mobile device at a premises monitored by the security system gateway; identifying, based on the received sensor information, a mobile device sensor information rule; identifying an action to perform in the mobile device sensor information rule; and automatically performing the identified action, by the security system gateway, in response to receiving the sensor information from the mobile device.

Methods, systems, and apparatus, including computer programs encoded on computer storage media, for active threat tracking and response. One of the methods includes determining, using sensor data generated by one or more sensors located at one or more properties, that an active threat is in progress at the one or more properties; accessing a virtual model i) of the one or more properties ii) that includes a position of each of the one or more sensors; determining, using the sensor data and the virtual model and for each of two or more areas of the one or more properties, a threat level of the active threat at the respective area; and performing, using the threat level of the active threat at each of the two or more areas of the one or more properties, one or more monitoring system actions.

A server-based environment for reporting a status of a security, monitoring and automation controller is provided. Detecting cessation of an always-on persistent network connection between the SMA controller and the server is also provided. Reporting the cessation of the network connection to an end user and defined others is further provided. A further aspect provides for automatically reporting an alarm event to a central station, the end user, and others, in the event the cessation of the network connection occurs while the SMA controller is armed and after a zone fault event, and not receiving a disarm notification prior to expiration of a preset entry delay.

An approach for identifying mitigation solution based on critical situations is disclosed. The approach includes detecting one or more critical situations associated within a structure and detecting one or more location of one or more users in the structure. The approach retrieves a user-knowledge corpus based on one or more smart IoT devices or from existing database. Furthermore, the approach retrieves a critical situation knowledge corpus from various servers and creates risk mitigation action plans to address the one or more critical situations. The approach selects an optimal plan, by leveraging machine learning through combinatorial optimization technique, from the existing risk mitigation action plans and executing the optimal plan.

Disclosed are methods, systems, and devices for management of a premises. The premises may comprise one or more devices, such as a gateway device, a control device, or a premises device. The gateway device may receive data and send the data to the control device. The data may comprise a command, an update, a configuration, or other information. Communication between the control device and any of the other devices at the premises may be configurable by a server device.

A server-based environment for reporting a status of a security, monitoring and automation controller is provided. Detecting cessation of an always-on persistent network connection between the SMA controller and the server is also provided. Reporting the cessation of the network connection to an end user and defined others is further provided. A further aspect provides for automatically reporting an alarm event to a central station, the end user, and others, in the event the cessation of the network connection occurs while the SMA controller is aimed and after a zone fault event, and not receiving a disarm notification prior to expiration of a preset entry delay.

An integrated security system that includes a security coprocessor coupled to a conventional security system panel and an interactive security system. The integrated security system enables conventional security system features as well as the consumer-oriented interactive features and functions of an interactive security system without sacrificing reliability or the significant burden and cost associated with frequent software updates associated with conventional security systems. The integrated security system also minimizes or eliminates the need for new battery backup circuitry or larger batteries.