A service processing method, performed by a cloud application management server, includes: upon receiving an allocation request from a target terminal, acquiring N pieces of selection reference information corresponding to a pending edge server and related to the target terminal and running reference information, the pending edge server being one of P edge servers connected to the cloud application management server; upon determining that the pending edge server meets a requirement of providing a running service of a target cloud application for the target terminal, determining a connection reference score corresponding to the pending edge server; storing the connection reference score and identification information about the pending edge server into a candidate set; and transmitting the candidate set to the target terminal.

Systems and methods may create and manage hybrid clouds including both standard compute nodes and edge devices. Edge devices can be enrolled in a hybrid cloud by deploying a lightweight container to the edge device.

Systems and methods may create and manage hybrid clouds including both standard compute nodes and edge devices. Edge devices can be enrolled in a hybrid cloud by deploying a lightweight container to the edge device.

Task delegation and cooperation for automated assistants is presented. A method comprises receiving, at a centralized support center that is in contact with a plurality of automated assistants including a first automated assistant and a second automated assistant, a request to perform a task on behalf of an individual, formulating, at the centralized support center, the task as a plurality of sub-tasks including a first sub-task and a second sub-task, delegating, at the centralized support center, the first sub-task to the first automated assistant, based on a determination at the centralized support center that the first automated assistant is capable of performing the first sub-task, and delegating, at the centralized support center, the second sub-task to the second automated assistant, based on a determination at the centralized support center that the second automated assistant is capable of performing the second sub-task.

A method and system for recommending articles including: receiving a customer request from the customer during the session; generating case data for a case, by an article recommender app; configuring a training set based on the subject and description data of the customer request; identifying, by an artificial intelligence (AI) app, a first pool of articles from a knowledge database; identifying by at least one query, a second pool of articles from a case article database to into a merged pool of articles; assigning, by the AI app, an implicit label to one of the first pool and the second pool of the articles; applying a model derived by the AI app based on customer behavior and a set of features related to the case to classify each article of the merged pool of articles based at least in part on the predicted relevance of the article.

A method and system for recommending articles including: receiving a customer request from the customer during the session; generating case data for a case, by an article recommender app; configuring a training set based on the subject and description data of the customer request; identifying, by an artificial intelligence (AI) app, a first pool of articles from a knowledge database; identifying by at least one query, a second pool of articles from a case article database to into a merged pool of articles; assigning, by the AI app, an implicit label to one of the first pool and the second pool of the articles; applying a model derived by the AI app based on customer behavior and a set of features related to the case to classify each article of the merged pool of articles based at least in part on the predicted relevance of the article.

Mechanisms for subscription and notification may include dynamically changing notification behavior based on notification target status or support access to notification history information.

Mechanisms for subscription and notification may include dynamically changing notification behavior based on notification target status or support access to notification history information.

Various embodiments, methods and systems for implementing a distributed computing system machine-learning training service are provided. Initially a machine learning model is accessed. A plurality of synthetic data assets are accessed, where a synthetic data asset is associated with asset-variation parameters that are programmable for machine-learning. The machine learning model is retrained using the plurality of synthetic data assets. The machine-learning training service is further configured for executing real-time calls to generate an on-the-fly-generated synthetic data asset such that the on-the-fly-generated synthetic data asset is rendered in real-time to preclude pre-rendering and storing the on-the-fly-generated synthetic data asset. The machine-learning training service further supports hybrid-based machine learning training, where the machine learning model is trained based on a combination of the plurality of synthetic data assets, a plurality of non-synthetic data assets, and synthetic data asset metadata associated with the plurality of synthetic data assets.

Various embodiments, methods and systems for implementing a distributed computing system machine-learning training service are provided. Initially a machine learning model is accessed. A plurality of synthetic data assets are accessed, where a synthetic data asset is associated with asset-variation parameters that are programmable for machine-learning. The machine learning model is retrained using the plurality of synthetic data assets. The machine-learning training service is further configured for executing real-time calls to generate an on-the-fly-generated synthetic data asset such that the on-the-fly-generated synthetic data asset is rendered in real-time to preclude pre-rendering and storing the on-the-fly-generated synthetic data asset. The machine-learning training service further supports hybrid-based machine learning training, where the machine learning model is trained based on a combination of the plurality of synthetic data assets, a plurality of non-synthetic data assets, and synthetic data asset metadata associated with the plurality of synthetic data assets.