A system for data recording across a network includes a session border controller connecting incoming data from the network to an endpoint recorder. A load balancer is connected to the network between the session border controller and the endpoint and receives the incoming data from the session border controller, wherein the load balancer comprises computer memory and a processor configured to parse the incoming data into video data and audio data according to identification protocols accessible by the processor from the computer memory. A recording apparatus includes recording memory that receives the incoming data from the load balancer, stores a duplicate version of the incoming data in the recording memory, and connects the incoming data to the endpoint.

A method of operating a network server, such as a mobile application gateway, connect devices on a cellular or carrier network with individual networks, such as enterprise voice and data networks or residential networks. The effects of the present invention are far reaching in terms of transferring effective call control from the cellular network into the control of the individual network, such as the enterprise, and enabling new business models for the purchase of cellular service from a public cellular carrier by an enterprise.

A method of providing a recent call list of calls recently received or initiated by a telecommunications device where information on recent services which are services recently handled by or using the telecommunications device other than calls are incorporated as entries in a recent call list of the telecommunications device. Each entry can be formed by a data structure being composed of a plurality of data fields. Each data field can include a data value. An entry representing a recent service other than a call in the recent call list can include a service code identifying a recent service as a data value. A device, system, and apparatus can be configured to utilize or execute the method.

A mobile application gateway configured to interconnect mobile communication devices on a cellular network with an enterprise network is provided. The mobile application gateway includes a voice and data signaling gateway configured to provide routing functionalities, service functionalities and admission control. A gateway GPRS support node (GGSN) is configured to establish a secure data session between one or more of the mobile communication devices and the enterprise network by establishing a GPRS tunneling protocol (GTP) tunnel between a carrier-hosted serving GPRS support node (SGSN) and the GGSN.

Exemplary aspects concern apparatuses and methods for display-related analysis of call data in an IPBX. In an example embodiment, an apparatus is configured to route data/VoIP calls via a data-communications server. An interface circuit is configured to selected parameters of interest based on capabilities of a set of devices and generate subscription requests to subscribe the devices to the parameters of interest. A processing circuit is configured to generate call summary metrics from call event messages for calls routed by the server and with subscription requests being associated with the parameters of interest. The call summary metrics are evaluated in connection with the parameters of interest as subscribed to by the devices and results of the evaluation are provided to the communications devices.

A communication method between a communication initiating device and a communication response system using preconditions, comprising the steps of initiating a call from the communication initiating device to the communication response system, before answering the call, requesting information in accordance with the preconditions and performing one or more predefined action in response to the obtaining of the requested information.

In an example embodiment, a cloud-based unified communications solution and collaboration platform is provided that includes private branch exchange (PBX) business phone service, among other services, in one interface. Furthermore, in an example embodiment, this cloud-based unified communications solution enables a feature called “call flip,” which allows a user to transfer an active phone call from one device of the user to another device of the same user, without disconnecting the phone call, and despite both devices sharing a common extension or phone number. More particularly, the system is able to detect that a user wishes to perform a “call flip”, identify the device from which the user is attempting to perform the call flip, identify the other devices associated with the user, and then ring only the other devices and not the device from which the user is attempting to perform the call flip.

A telephone switching device (10) according to the present disclosure includes a storage unit (11) that stores a registration table (11a) registering a plurality of personal telephone numbers for each telephone terminal, an acquisition unit (12) that acquires an authentication result of a user with respect to the telephone terminal, a registration unit (13) that registers the telephone terminal and a personal telephone number of the user in the registration table (11a) in association with each other, according to the acquired authentication result, and a control unit (14) that controls incoming/outgoing calls using the personal telephone number of the user in the telephone terminal, based on the registered registration table (11a).

A nurse call system that enables a call for a nurse from anywhere in a hospital ward while a patient carries a mobile phone is provided. The nurse call system includes a plurality of patient mobile phones 10 are carried by hospitalized patients and connected to a controller 8 via a base station 12 as with nurse mobile phones 9, and each patient mobile phone 10 has a hospital room ID and a nurse call slave device ID registered therein for recognizing a bed location of the patient carrying the patient mobile phone 10, thus enabling a nurse call operation for transmitting a call signal with the hospital room ID and the slave device ID added thereto, to the nurse call master device 7 and at least one of the nurse mobile phones 9, through a predetermined operation.

The present invention provides systems and methods employing Voice over Internet Protocol (VoIP) technology to provide multi-channel, multi-access voice communication capabilities.