An electronic apparatus and a processing system are disclosed. In one embodiment, an electronic apparatus is an electronic apparatus to be operated by a first user. The electronic apparatus comprises a communication unit and at least one processor. The communication unit is configured to acquire first information related to an other-party apparatus. The at least one processor is configured to determine a movement state of a second user of the other-party apparatus, based on the first information. The at least one processor performs processing based on the determined movement state, in response to a place call command from the first user regarding first phone communication with the other-party apparatus.

Initiating a conference call includes receiving a conference call request message from an initiating user specifying a plurality of other users and determining an availability of the other users to receive conference call invitations. A conference call is initiated between the initiating user and one or more of the other users that are determined to be available. The availability of one or more of the other users determined to be unavailable is monitored and interaction with a conference call invitation by one or more of the other users determined to be unavailable is enabled upon their monitored availability changing from unavailable to available. The interaction with the conference call invitation by the other users is conditioned on whether the conference call is still in progress.

A voice-chat-mode self-adapting method includes: receiving a voice chat request sent by a source client on a chat interface for a voice chat with a corresponding destination client, the voice chat request including information about the corresponding destination client on the chat interface; determining whether the destination client of the voice chat request is online; when the destination client is not online, entering a voice message mode such that the source client records a voice message and sends the voice message to the destination client; when the destination client is online, entering a real-time chat mode such that the source client and the destination client perform real-time voice chat; checking in real-time an online/offline state of each client in the voice chat; and performing automatic switching between the voice message mode and the real-time chat mode according to the online/offline state of each client in the voice chat.

A method of indicating to a callee an availability status of a caller, the method includes receiving a request of the caller to be called by the callee, receiving from the caller a unique identifier and an availability status, displaying to the callee the availability status of the caller, and displaying to the caller an availability status of the callee.

A system to provide selective call forwarding facility is disclosed. The system includes a contact grouping module, configured to group a set of contacts for forwarding calls in real time. The system includes a call status detection module, configured to detect the real time calling status of the user. The system includes an automated call forwarding message module, configured to pre-purpose a first message for forwarding an incoming call in accordance to selected contact from a set of grouped contacts. The system includes a call forwarding acknowledgement module, configured to provide real time acknowledgement to the user about call forwarding status. Here, a user may manually select a person from a pre-listed group and intimate the network service provider to forward the call to a selected person.

A system and method for intent-based active callback management, utilizing a cloud callback system comprising at least a profile manager, callback manager, interaction manager, media server, and environment analyzer, allowing users to call businesses, agents in contact centers, or other users who are connected to a cloud callback system, and, failing to connect to the individual they called, allow for an automatic callback object to be created, whereby the two users may be automatically called and bridged together at a time when both users are available.

An automated registration service supported on an application server that interoperates with an IMS (IP Multimedia Subsystem) core network is configured to dynamically register and deregister devices that are all associated with one or more commonly-utilized phone numbers. The service may assign the phone number to registered devices and, in contrast, un-assign the phone number from deregistered devices. The registration and deregistration of the devices may occur based on the amount of interaction with the device and other real-time contextual information. Furthermore, the automated registration service intelligently determines which registered devices to forward incoming video and/or audio calls to based on various contextual information, including the capabilities of device, identified location of a user, user preferences, etc. By intelligently selecting which devices should receive an incoming call, unnecessary use of bandwidth, data, and resources (e.g., battery power) can be reduced.

Video-assisted presence detection is used to enhance a user experience in telephony communications. Image data, video data, or both, from a camera are used to determine whether a user is present at their device before a call is transferred to him or her. The video-assisted presence detection can be implemented based on a privacy setting. For example, one implementation allows a system to have partial access to the camera to perform a scan to detect that there is a human present without capturing facial information, and without identifying that person. Another implementation allows the system to have partial access to the camera to scan the a face of a user, but not have access to the video feed of the camera. Another implementation allows the system to have full access to the camera.

The invention concerns a method for establishing a telecommunication connection between a calling subscriber (1) and a target subscriber (5), in which a calling terminal (R) of the calling subscriber (1) and a target terminal (Z) of the target subscriber (5) are assigned to a switching unit (100) and the calling subscriber (1) enters a callback request (CCBS-REQ, CCNR-REQ) in the switching unit (100) if the target terminal (Z) is busy or cannot be reached when a first call is made from the calling terminal (R) to the target terminal (Z), in which configuration data regarding the accessibility of the target subscriber (5) for a callback are entered into the switching unit (100). Then the time is set for the switching unit (100) to make the pending callback (RC) to the calling subscriber (1) in order to generate a second call to the target subscriber (5) by processing the configuration data concerning the accessibility of the target subscriber (5) for a callback, at a time when the target subscriber (5) is reachable for a callback. Next, the switching unit (100) makes the pending callback (RC) to the calling subscriber (1) at the set time.

An automated registration service supported on an application server that interoperates with an IMS (IP Multimedia Subsystem) core network is configured to dynamically register and deregister devices that are all associated with one or more commonly-utilized phone numbers. The service may assign the phone number to registered devices and, in contrast, un-assign the phone number from deregistered devices. The registration and deregistration of the devices may occur based on the amount of interaction with the device and other real-time contextual information. Furthermore, the automated registration service intelligently determines which registered devices to forward incoming video and/or audio calls to based on various contextual information, including the capabilities of device, identified location of a user, user preferences, etc. By intelligently selecting which devices should receive an incoming call, unnecessary use of bandwidth, data, and resources (e.g., battery power) can be reduced.