Example status prompt multimedia playing methods and apparatus are described. One example method includes receiving a first multimedia request by a status prompt application server, where the first multimedia request includes a non-idle identifier and is sent by a TAS. The status prompt application server sends a first multimedia response including a status prompt multimedia session description protocol (SDP) to the TAS, and receives a first multimedia acknowledgement message that includes a calling-side multimedia SDP and that is sent by the TAS. In this way, the status prompt application server obtains the calling-side multimedia SDP, and implements negotiation and acknowledgement of multimedia capability sets between the status prompt application server and a calling terminal device. The status prompt application server can play corresponding status prompt multimedia for the calling terminal device based on different non-idle identifiers. This implements playing of personalized status prompt multimedia in a non-idle state scenario.

A system and method are described in which a server acts as a virtual PBX (private branch exchange) to facilitate telephonic communication. The system and method display all incoming calls to end users’ personal devices. The system and method permit any end user to receive an incoming call, to place it on hold, to transfer it, or to interact with it in any other manner. The system and method permit the easy transfer of incoming calls to the correct recipient or into a voice mail box or a waiting area.

Methods and systems for establishing communication sessions between communication endpoints. A method for operating a first communication endpoint having a processor, memory and a transceiver for establishing communication sessions with other communication endpoints includes communicating with a second communication endpoint in a first communication session between the first communication endpoint and the second communication endpoint over a first communication network. The communicating comprises executing a first communication application at the first communication endpoint. The method further includes receiving, at the first communication endpoint, an invitation to establish a second communication session with a third communication endpoint over a communication network, wherein the first mobile communication endpoint is provisioned to handle the second communication session by executing a second communication application at the first communication endpoint. The method further includes processing the received invitation according to a specified call treatment option without interruption of the first communication session.

A media providing server and a method and computer program for providing call waiting content with respect to ARS order calls for a broadcast product provide call waiting content with respect to ARS order calls for the broadcast product and provide order content to enable a product to be ordered according to one of order methods except for an ARS order method.

While a first UE is engaged in an active call with a third UE, the first UE may receive an incoming call from a second UE. An option is presented on a display of the first UE to place this incoming call on hold. In response to receiving touch input selecting the option to place the second UE on hold, one or more communications may be sent to the second UE on hold, such as interactive or non-interactive video or audio. As a result, the call experience may be enhanced. In particular, the user of the first UE may no longer incur the stress that comes with either having to flip back and forth between calls or make a decision whether to decline an incoming call. And the user of the second UE may be more likely to wait on hold until the first call has ended.

The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draws the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.

Methods and apparatus are provided. In an example aspect, a method in a User Equipment (UE) in a network is provided. The method includes determining an update of a notification display status of the UE, and providing an indication of the updated notification display status to a node in the network.

The present disclosure provides details of a system and method for customizing an inmate communication notification. Such a system provides an inmate different customized notification messages to be played to different called parties. The system includes a list of different contacts, and each of the contacts can be associated with one or more contact numbers. Each contact number is associated with one or more customized notification messages. The customized notification messages include terms, phrases, and sentences that draw the called party's attention and sound familiar to the called party. The customized notification messages include customized text files, audio files, and video files. An inmate chooses one or more customized notification messages to be played to a called party.

Systems and methods for providing a customizable call handling. The system can include a customizable graphical user interfaces (GUIs) to enable users to reject calls, accept calls, send a customized text message, or place calls on hold when handling one or more incoming calls. The system can enable the user to choose between multiple tabs for call handling. The system can also enable the user to customize where certain features appear in the GUI, including a customizable home screen for frequently user features. The system can enable customized text messaging to differentiate between customers or to differentiate between business and personal contacts. The system can also include machine learning algorithms to customize the GUI based on user's previous actions.

A communication device controlling method, for controlling a communication device including a first subscriber identification and a second subscriber identification when a process of a data call established with the first subscriber identification is in a suspension, comprising: (a) receiving, by a processor of the communication device, a request to establish a mobile terminated (MT) call with the second subscriber identification; and (b) resuming, by the processor, the process of the data call from the suspension before an instruction of accepting or rejecting the request is received if the MT call is packet-switch based.