H04N1/00832

IMAGE PROCESSING APPARATUS AND INFORMATION PROCESSING APPARATUS
20180013900 · 2018-01-11 ·

An image processing apparatus, including a display, a memory, and a controller, to provide a plurality of functions is provided. The controller controls the display to display one of a first screen, through which one of the plurality of functions is selectable; a second screen, through which one of a plurality of options for the selected function is selectable; and a third screen, through which selection of the one of the plurality of options is indicated. When the controller reads shortcut information that indicates a first option for a selected one of the functions, and when the first option is permitted to the user, the third screen is displayed. When the first option is not permitted to the user, and if there is a second option permitted to the user, the second screen is displayed.

PRINTER AND COMPONENT REPLACEMENT RECOMMENDATION METHOD
20230229366 · 2023-07-20 · ·

A printer, capable of appropriately extending an existing replacement recommendation time of a component determined based on a life prescribed for the component, includes: a time determination unit (timer), a comparison examination unit (comparator), and a notification unit (notifier). The timer determines a time at which replacement of a component is recommended based on tendency information indicating a deterioration tendency of the component with respect to an operation status. The tendency information is generated from collection and storage of information on the operation status collected from a plurality of printers and information on a degree of deterioration at a disposal time of the component. The comparator compares a time output by the time determination unit with a predetermined life of the component, and examines whether to perform recommendation for component replacement. The notifier notifies of information on recommendation for component replacement based on an examination result of the comparator.

SYSTEM AND METHOD TO PREDICT AND PREVENT CUSTOMER CHURN IN SERVICING BUSINESS
20230230100 · 2023-07-20 ·

A system and method for minimizing customer churn in device service businesses commences with execution of a customer service contract. Ongoing customer data capture is made for each contract. Customer data includes contract events, environmental events, service events, device usage analytics and personnel events. Machine learning is applied to captured customer data, which machine learning is based on a state of customer data at the time of contract determination. Customer data is assigned weights, and aggregate data for each customer is compared to a preselected threshold level. Customers above a threshold are deemed happy and customers below the threshold are deemed to be at risk. Remedial measures relative to at risk customer data generates levels of automated remediation followed by remedial measure suggestions to an administrator when not sufficiently successful.

IMAGE FORMING APPARATUS COMMUNICABLE WITH COMMUNICATION APPARATUS, CONTROL METHOD FOR SAME, AND STORAGE MEDIUM
20220417383 · 2022-12-29 ·

An image forming apparatus that is capable of reducing network traffic in sending an audit log. The image forming apparatus is communicable with a communication apparatus. The audit log including multiple types of logs is stored in at least one of the storage device or an external storage device. On receiving from the communication apparatus a request for sending the audit log, the image forming apparatus performs control for sending the audit log to the communication apparatus. In the control for sending the audit log, on receiving the request for sending the audit log, the image forming apparatus sends, to the communication apparatus, information indicating a storage location of one or more logs each having a data amount larger than a predetermined amount among the logs included in the audit log, rather than the one or more logs.

METHOD AND DEVICE FOR PRINTING VARIABLE COPIES OF A PLURALITY OF PAGES IN A DOCUMENT

Disclosed herein is a method and a printer driver unit for printing variable copies of a plurality of pages in a document. In an embodiment, a user input comprising a number of copies of the plurality of pages to be printed is received from a user. Further, the user input is parsed to determine the plurality of pages to be printed and the number of copies that each of the plurality of pages to be printed. Thereafter, the content of each of the plurality of pages is retrieved from a temporary file or a memory associated with the printer driver unit and printed with the help of a printer device. Accordingly, the present disclosure allows users to print variable copies of plurality of pages on a single print action, and thereby enhances speed of printing and ensures optimal usage of resources.

LIQUID EJECTING DEVICE AND METHOD OF CONTROLLING LIQUID EJECTING DEVICE
20220402276 · 2022-12-22 ·

A liquid ejecting device includes a liquid ejecting head configured to eject a liquid to a medium to perform printing, and a control unit configured to control the liquid ejecting head and include a storage unit. The storage unit is configured to be able to store a plurality of ranges of the liquid consumption amount, and the number of printed sheets on which, in a predetermined period, printing is performed in each of the plurality of ranges of the liquid consumption amount. When the plurality of ranges of the liquid consumption amount are changed within the predetermined period, the control unit performs invalidation processing on the number of printed sheets stored in the storage unit.

DISPLAY APPARATUS, DISPLAY CONTROL METHOD FOR DISPLAY APPARATUS, AND STORAGE MEDIUM
20220385774 · 2022-12-01 ·

A multi-function printer, which is an example of a display apparatus, includes a display section with a screen and a controller that changes display content of the screen. The multi-function printer includes the display section including an input section for input of a location on the screen as a contact location by a touch on the screen, and the controller that controls the display section. At least one of the factors indicating the degree of contamination of the screen since the previous screen cleanup is used as a parameter. In this case, the controller accumulates the value of at least one parameter since the previous screen cleanup and, in accordance with the accumulated value of the parameter, reducing the degree of visibility of display content displayed on the screen.

IMAGE PROCESSING DEVICE AND CONTROL METHOD OF IMAGE PROCESSING DEVICE
20220374176 · 2022-11-24 ·

An image processing device includes a display, an input section, a print section that executes printing by using a consumption material, and a controller, in which the controller calculates an index value of an index relating to the consumption material consumed by the print section to display the index and the index value by the display, displays a setting item relating to the index by the display, when input indicating that the index is selected is detected by the input section, and controls the print section to execute printing based on setting of the setting item, when input indicating that the setting item is set is detected by the input section.

INFORMATION PROCESSING APPARATUS AND IMAGE COMMUNICATION APPARATUS
20220350555 · 2022-11-03 ·

An information processing apparatus includes a display, a storage, and a controller. The controller displays either an execution screen that accepts an execution command of a job or a simple execution screen whose displayed contents are simplified from those of the execution screen, on the display. The storage stores history information related to the job which was instructed to be executed through either the execution screen or the simple execution screen. The controller displays the execution screen or the simple execution screen on the display unit, in accordance with the history information selected by the user.

PRINTING SYSTEM
20230035111 · 2023-02-02 ·

A printing system includes an acquirer, a comparator, a calculator, and an allocator. The acquirer acquires the number of media printed by a first printing device installed at a first location. The comparator compares the number of printed media acquired by the acquirer with the number of media specified based on a billing amount. The calculator calculates a first number of printable media of the first printing device based on the comparison by the comparator. The allocator allocates at least a part of the first number of printable media calculated by the calculator as a second number of printable media to a second printing device installed at a second location. The second printing device can perform printing as a billing target based on the second number of printable media.