An information processing apparatus includes a memory; and a processor coupled to the memory and the processor configured to poll and monitor a plurality of monitoring targets, wherein the number of times of monitoring a first monitoring target is greater than the number of times of monitoring a second monitoring target.

An image forming apparatus and method for determining a response delay time for maintaining a long polling connection are provided. In an example, the image forming apparatus includes a communication device to communicate with an external device, a processor, and a memory storing instructions executable by the processor. The processor may execute the instructions to request the external device for a response about whether a job to be performed by the image forming apparatus is present based on a response delay time for long polling the external device by the image forming apparatus. The processor may also execute the instructions to detect an error from the response, adjust the response delay time, and determine a final response delay time for maintaining connection of the long polling by re-adjusting the adjusted response delay time based on a result of performing the long polling based on the adjusted response delay time.

An image forming apparatus and method for determining a response delay time for maintaining a long polling connection are provided. In an example, the image forming apparatus includes a communication device to communicate with an external device, a processor, and a memory storing instructions executable by the processor. The processor may execute the instructions to request the external device for a response about whether a job to be performed by the image forming apparatus is present based on a response delay time for long polling the external device by the image forming apparatus. The processor may also execute the instructions to detect an error from the response, adjust the response delay time, and determine a final response delay time for maintaining connection of the long polling by re-adjusting the adjusted response delay time based on a result of performing the long polling based on the adjusted response delay time.

In order to automatically group or cluster printing devices in a fleet of such devices for servicing, print status data and print state data are received, which comprises alert information for each of the plurality of printing devices, from each of a plurality of printing devices in a fleet of devices. Devices with similar print statuses and alerts are automatically clustered, and the clustered output result displayed on a user interface of a device management application (DMA). The clustered output result is also integrated into the DMA, and a print status alert module generates automated print status alerts for printers identified during clustering. The automated print status alerts are then output for display on the user interface.

An information processing apparatus includes a memory; and a processor coupled to the memory and the processor configured to poll and monitor a plurality of monitoring targets, wherein the number of times of monitoring a first monitoring target is greater than the number of times of monitoring a second monitoring target.

A management server that manages a network device (e.g., an MFP) using NETCONF registers, in the MFP, designation of a condition under which the MFP is to notify the management server of an event, receives, from the MFP, a first notification indicating that a transition is made from a first state in which a session enabling the event notification is established to a second state in which the session needs to be disconnected and a second notification indicating return to the first state, and re-registers the designation of the condition in the MFP in response to reception of the second notification.

A network facsimile apparatus includes a transmission job accepting portion, a gateway data acquiring portion, a geographical correspondence data acquiring portion, a closest region identifying portion, and a FAX transmission requesting portion. The closest region identifying portion identifies closest geographical information from among a plurality of pieces of geographical information in geographical correspondence data corresponding to area codes of a plurality of gateway line numbers. The closest geographical information indicates a region closest to a region indicated by a piece of geographical information that corresponds to an area code of the destination line number set in the FAX transmission data. The FAX transmission requesting portion transmits the FAX transmission data, via the network, to a FAX gateway to which a gateway address corresponding to the closest geographical information has been assigned, and requests a FAX transmission to be performed via the public line based on the FAX transmission data.

Whether to enable a packet discarding mode is designated and, if an information processing apparatus operates in a power saving mode and the packet discarding mode is enabled, the information processing apparatus determines processing for a received packet based on a proxy response pattern, a WOL pattern, and a discard pattern, and, if the information processing apparatus operates in the power saving mode and the packet discarding mode is disabled, the information processing apparatus determines processing for the received packet based on the proxy response pattern and the WOL pattern without using the discard pattern.

In order to automatically group or cluster printing devices in a fleet of such devices for servicing, print status data and print state data are received, which comprises alert information for each of the plurality of printing devices, from each of a plurality of printing devices in a fleet of devices. Devices with similar print statuses and alerts are automatically clustered, and the clustered output result displayed on a user interface of a device management application (DMA). The clustered output result is also integrated into the DMA, and a print status alert module generates automated print status alerts for printers identified during clustering. The automated print status alerts are then output for display on the user interface.

A management server that manages a network device (e.g., an MFP) using NETCONF registers, in the MFP, designation of a condition under which the MFP is to notify the management server of an event, receives, from the MFP, a first notification indicating that a transition is made from a first state in which a session enabling the event notification is established to a second state in which the session needs to be disconnected and a second notification indicating return to the first state, and re-registers the designation of the condition in the MFP in response to reception of the second notification.