A capture device is equipped with a stereo camera, and generates a plurality of demosaiced images of different sizes in which the left and right frame images have been reduced in stepwise fashion. A virtual composite image is generated that includes the plurality of demosaiced images, in which the pixel rows of the rows are pixel rows having undergone one round of connection. A host terminal sends to the capture device a data request signal designating a plurality of areas within the composite image, having a shared range in the longitudinal direction. The capture device clips out the designated areas, and sends to the host terminal a stream of a new composite image comprising only the clipped out areas. The host terminal cuts this into separate images, which are expanded into consecutive addresses in a main memory.

Embodiments described can more effectively complete complicated service transactions in a more efficient manner by having a team of well-trained professionals who are instantly streamed into any location as necessary. A two-way communication system can provide instant or quick access to the right expert at the right point in time, thereby converting what might otherwise be a negative customer experience into a positive sales and service opportunity. A computer implemented method for providing customer support comprises receiving, by a touchpoint device, identification information from a user of the touchpoint device; receiving the identification information; providing an electronic document to the user; receiving an input from the user requesting a session with a representative; selecting a representative based at least in part on the electronic document; providing information about the electronic document to the representative; and establishing a connection between the representative and the touchpoint device.

Embodiments described can more effectively complete complicated service transactions in a more efficient manner by having a team of well-trained professionals who are instantly streamed into any location as necessary. A two-way communication system can provide instant or quick access to the right expert at the right point in time, thereby converting what might otherwise be a negative customer experience into a positive sales and service opportunity. A computer implemented method for providing customer support comprises receiving, by a touchpoint device, identification information from a user of the touchpoint device; receiving the identification information; providing an electronic document to the user; receiving an input from the user requesting a session with a representative; selecting a representative based at least in part on the electronic document; providing information about the electronic document to the representative; and establishing a connection between the representative and the touchpoint device.