Patent classifications
H04Q2213/37
NEXT GENERATION EMERGENCY CALL ROUTING OVER DIVERSE NETWORKS
Methods and systems for routing calls include determining media types within a received call for emergency services from a caller. Emergency service providers for the call are determined based on the determined media types. The call is routed to the emergency service providers, with different subsets of data within the call, corresponding to respective determined media types, being routed to different emergency service providers from the determined emergency service providers.
NEXT GENERATION EMERGENCY CALL ROUTING OVER DIVERSE NETWORKS
Methods and systems for routing calls include determining media types within a received call from a caller, the media types being selected from voice, location, text, photo, video, and data. Emergency service providers are identified for the received based on the determined media information contained in the received call. The call is routed to at least one of the identified emergency service providers.
Next generation emergency call routing over diverse networks
Methods and systems for routing calls include determining location information identifying a location of a caller. A destination for a call from the caller is determined based on the location information and a geographic service area of the destination. The call is routed to the destination.
NEXT GENERATION EMERGENCY CALL ROUTING OVER DIVERSE NETWORKS
Methods and systems for routing calls include determining location information identifying a location of a caller. A destination for a call from the caller is determined based on the location information and a geographic service area of the destination. The call is routed to the destination.